DX-80 Cordless Phone User Guide
DX-80 Cordless Phone User Guide This manual supports the 7265-HS model on the Comdial DX-80 system. Copyright © 2005 Comdial Corporation All rights reserved. Unauthorized use of this document is prohibited. Comdial Corporation 106 Cattlemen Road, Sarasota, FL 34232 (941) 554-5000 or (800) 266-3425 -NoticeComdial reserves the right to make any changes and improvements in the product described in this document at any time and without prior notice.
DX-80 Cordless User TABLE OF CONTENTS INTRODUCTION ................................................................ XI Audience Description ............................................................. xi Related Publications ............................................................... xi Conventions Used in this Manual ........................................... xi 1. OVERVIEW.......................................................................13 1.1 Handset Buttons...................................
2. PROGRAMMING YOUR PHONE..................................31 2.1 System Programming Mode .............................................31 2.1.1 Changing Display Language ......................................32 2.1.2 Controlling Volume Settings ......................................34 2.1.3 Setting Background Music.........................................35 2.1.4 Do Not Disturb...........................................................35 2.2 Function Key Programming .........................................
DX-80 Cordless User 2.2.12 Programming Feature Buttons .................................55 2.2.13 Looking Up Feature Numbers..................................57 2.2.14 Resetting Flexible Feature Buttons to Default .........58 2.2.15 Hidden Codes ...........................................................59 2.2.16 Hot Keys ..................................................................60 2.2.17 Hotline Speed Dialing ..............................................61 2.2.18 Using Status Messages............
4.3 Retrieving Caller ID Information .....................................80 4.4 Picking Up Calls in your Group .......................................81 4.5 Answering Machine Emulation (Screening Incoming Calls) ................................................................................82 5. PROCESSING CALLS ....................................................85 5.1 Placing Calls on Hold .......................................................85 5.1.1 System Hold .......................................
DX-80 Cordless User This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed in accordance with the instructions, may cause harmful interference to radio communications.
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DX-80 Cordless User Revision History Version 01 May ‘05 Changes Initial Release Date 5/9/05 Comdial ix
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DX-80 Cordless User Introduction This manual describes how to use the DX-80 Cordless phone. This manual is intended to provide: • basic knowledge of the functions and features of the DX-80 Cordless phone user interface. • step-by-step procedures for processing calls and controlling individual extension settings. Audience Description This manual is intended for persons who use DX-80 Cordless phones on a day-to-day basis.
• Press and hold the Shift and Ctrl keys simultaneously. In contrast, the following sentence instructs you to type in a required response; notice the word “Enter” when used in this way is not italicized because you are not pushing a specific key name. • Enter the value you want to use for this feature.
DX-80 Cordless User 1. OVERVIEW Congratulations and thank you for using a Comdial telephone! Your DX-80 phone is supported by a communication system with a wealth of built-in, standard features. This manual serves as a helpful guide for using these various features.
Overview 1.1 Handset Buttons The 7265-HS handset includes the following buttons.
DX-80 Cordless User Volume Up Volume Down Headset Jack May ‘05 Comdial 15
Overview Speaker 1.2 Using the Display Your DX-80 Cordless phone includes a three-line LCD. • The first line of the display contains time and date information. • The second line of the display contains the phone number of the party to whom you are speaking. • The third line of the display contains caller ID information, if available.
DX-80 Cordless User 1.3 Using a Headset To use a headset on the DX-80 Cordless phone, simply plug the headset into the headset jack on the left side of the handset; the phone automatically switches to headset mode. To leave the headset mode and return function to the handset, unplug the headset from the headset jack. Note: Do not program a feature button with headset mode. 1.
Overview 1.5 Registering Your Phone Registration programming allows you to register the handset to the base unit after it has been installed by your system installer. 1. Power ON the base unit and enter the registration mode on the base unit. 2. Make sure the handset is in the registration mode. 3. Move the handset close to the base. 4. The system automatically registers the handset and assigns the handset ID. 1.5.1 REGISTRATION 1. Power on the base unit and enter the registration mode on the base unit.
DX-80 Cordless User (( )) >LANGUAGE REGISTRATION 5. Press the F1 (up) or F2 (down) soft key to select the registration mode. (( )) >REGISTRATION DE-REGISTER 6. Press F3 (OK) key to enter registration mode. (( )) >REGISTRATION NO? 7. Press the F1 or F2 key to select the YES?. (( )) >REGISTRATION YES? 8. Press F3 (OK) to confirm that you want to register this phone.
Overview 9. Move the handset close to the base. The system starts to register with the base unit. If the registration operation is successful, the LCD displays the following. (( )) >REGISTERING HANDSET #1 Note: Up to two line cords can be used to connect two digital station ports from the KSU to the two jacks on the base. If the handset ID is #1 this means the handset is connected to Line #1. If the handset ID is #2 this means the handset is connected to line #2.
DX-80 Cordless User 1.5.2 DE-REGISTRATION Whether you want to de-register both handsets or remove one handset only, you can de-register the handsets from the base unit. However, you must move the handset unit close to the base to receive the deregistration command from base unit. After de-registration, the handset unit no longer links with the base. There are 2 ways to de-register the handset unit: • using the base only • using the base and the handset. 1.5.2.1 Using the Base Only 1.
Overview (( )) >DE-REGISTER 3. Press F3 (OK) to enter the mode. Then press either F1 or F2 to scroll to YES?. (( )) >DE-REGISTER YES? 4. Press F3 (OK) to confirm. The display responds as follows. (( )) DE-REGISTERING If the de-registration is successful, the LCD displays the following. (( )) >DE-REGISTER If the de-registration fails after about 20-30 seconds, the LCD displays.
DX-80 Cordless User (( )) FAILED! Notes: • When deregistering using either method, the system must be in idle mode. After using either method, you must remove the power from the base and re-power on the base. • Using the handset only: • If the base cannot link to the handset, the handset still deregisters. • If the base de-registers the handset and the handset does not receive the de-registration command from the base, the handset still links with the base unit, however, it cannot use the system.
Overview 1.6 Status Indicators The cordless handset provides information about the following statuses. • Low Battery • Out of Range • No Link to Base • Ring/Vibrator • Sleep Mode • Key Lock Mode • Power On/Off • No Link to KSU 1.6.1 LOW BATTERY POWER STATUS The handset displays the battery power status icon on the upper right corner of the LCD. If the battery power is too low to work, the phone also displays a LOW BATTERY warning on the LCD before the battery is out of power completely.
DX-80 Cordless User 1.6.2 OUT OF RANGE STATUS If the handset is in the talk mode and the user travels too far from the base, the handset displays OUT OF RANGE and generates a warning beep every 5 seconds. (( )) OUT OF RANGE The user must move closer to the base, or the call will be dropped within 30 seconds. 1.6.
Overview 1.6.4 RING AND VIBRATOR STATUS If you set the status to Ring mode only, the phone displays the ring icon only on the LCD. If you set the status to Vibrator mode only, the phone displays the vibrator icon only on the LCD. (( )) If you set the status to Ring and Vibrator mode, the phone displays both the ring and vibrator icons on the LCD. (( )) 1.6.5 SLEEP MODE STATUS For power saving issues, the handset enters sleep mode automatically when there is no special event in the system.
DX-80 Cordless User (( )) EXT 103 The user can simply press any key to wake up the unit. The handset automatically wakes up if it receives any special information from base. Note: If the handset in sleep mode, the LEDs are not turned on. 1.6.6 KEY LOCK MODE STATUS If you press and hold the Trans key for just over two seconds, the handset enters key lock/unlock mode. When the handset is in the key unlock mode (normal mode) and you hold the Trans key for a few seconds, the unit enters the lock mode.
Overview When the handset is in the key lock mode, and you press and hold the Trans key, the LCD displays the following message for three seconds. TO UNLOCK? PRESS [F3] If you press the F3 key within three seconds, the handset unlocks. 1.6.7 POWER ON/OFF MODE STATUS When the handset is on, press the Hold key for a few seconds to turn the phone off. The LCD displays POWER OFF for three seconds before turning completely off.
DX-80 Cordless User 1.6.8 NO LINK TO KSU STATUS After powering on the handset, the handset links with the base station within approximately one minute. If the base cannot link to the KSU, the handset displays the following.
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DX-80 Cordless User 2. PROGRAMMING YOUR PHONE The DX-80 Cordless phone provides two methods for programming features: • Using the System Programming Mode to program the cordlessspecific features of the phone. • Function Key programming to program the remaining features. This set of features is identical to those that can be programmed using the DET phone. 2.1 System Programming Mode You can easily program the wireless features on your DX-80 Cordless by using the programming mode.
Programming Your Phone DE-REGISTER VIBRATION RING *, VIBRATOR, RING and VIBRATOR AUTO PICK UP RECEIVER*, HANDSFREE, DISABLE RELEASE CALL RESET HANDSET 1. In the standby mode, press and hold the F1 key for over two seconds to enter the System Programming mode. The LCD responds by displaying the first configurable item on the list. (( )) >LANGUAGE REGISTRATION 2. Press F1 (Down) or F2 (Up) button to cycle through the menu choices. For more information on the specific choice see the following sections.
DX-80 Cordless User (( )) >LANGUAGE ok 2. Press the ok soft key to enter the change mode. The display responds with the following. (( )) LANGUAGE ENGLISH 3. Press the F1 or F2 key to step through the language choices. (( )) LANGUAGE FRENCH 4. When the lanuguage you want to use displays, press F3. The phone sounds a confirmation beep. The display responds with the following.
Programming Your Phone (( )) LANGUAGE FRENCH OK! 5. After three seconds, the LCD returns to the upper level. (( )) LANGUAGE 2.1.2 CONTROLLING VOLUME SETTINGS The DX-80 Cordless phone is equipped with a volume control that you can use to adjust the various volume settings of the telephone.
DX-80 Cordless User To change the volume, press the up or down arrows as necessary. The volume for this function is now set and is retained for any future use of this mode. Volume Up Volume Down 2.1.3 SETTING BACKGROUND MUSIC You can activate either of the two music channels to monitor music at your extension (an external music source is required.) While your extension is idle, enter the music channel you want to monitor: • Press 7 + 7 + 1 for Music Channel 1. • Press 7 + 7 + 2 for Music Channel 2.
Programming Your Phone (( )) DO NOT DISTURB 2. When the display reverts back to idle condition, the DND condition shows in the bottom row of the display. (( )) SEP 25 MON 10:25 EXT DND 103 To cancel DND, perform the following steps. 1. While your extension is idle, press Func + 4. Do Not Disturb deactivates, and the display momentarily shows the following. (( )) DND DELETE 2. When the display reverts back to idle condition, the DND condition is removed from the bottom row of the display.
DX-80 Cordless User (( )) SEP 25 MON 10:25 EXT 103 2.2 Function Key Programming You can use the Func key on your DX-80 Cordless phone to control many of the DX-80 features. 2.2.1 SETTING THE ALARM CLOCK FEATURE You may activate your own private alarm on your telephone to remind you of special appointments, events, etc. When the alarm activates, you your cordless phone produces tone ringing. After the alarm rings for a certain amount of time, the phone automatically cancels it.
Programming Your Phone 1. Press Func + 9 + 2. The current time displays (NULL=none). 2. Press the chg soft key to enter a new alarm alert time. 3. Enter the alarm time in “HHMM” 24-hour format (HH = hr, MM = min.). 4. Press the save soft key. 5. Select one for a one-time alarm or always for repeated alarm. To deactivate the alarm clock feature, perform the following steps. 1. Press Func + 9 + 2. The current time displays (NULL=none). 2. Press the del soft key to turn off the alarm alert time. 2.2.
DX-80 Cordless User (( )) AUTO HOLD DENY The extension returns to an idle state. 2.2.3 USING AUTOMATIC LINE SELECTION This feature allows you to access a specific outside line or intercom automatically when you lift the handset or press the speakerphone button. To set up automatic line selection, perform the following steps. 1. Press Func + 9 + 5. The current selection displays (ICM = Intercom). 2. Press the icm soft key to select Intercom. 3. Press co to select a specific outside line. 4.
Programming Your Phone To cancel (deny) a Busy Ring, press Func + # + 2. The display shows the following. (( )) BUSY RING DENY If you have Busy Ring turned off and want to turn it on again, press Func + # + 2. The display shows the following. (( )) BUSY RING ALLOW 2.2.5 SETTING YOUR CALL FORWARDING OPTIONS The DX-80 provides many choices for forwarding your calls: • All—Forward all of your calls, • Busy—Forward your calls when your telephone is busy.
DX-80 Cordless User • External—Forward calls transferred to your extension to a different telephone number. (To use this feature, your System Administrator must enable it in database administration.) You can set forward conditions for each call forward type: • Intercom (internal) calls only. • Intercom and outside line (including transferred outside lines) calls. • Outside line (CO Line) calls only. To set up your call forward options, perform the following steps. 2.2.5.1 All 1.
Programming Your Phone (( )) ALL FWD 123 co icm/co icm 5. Select the type of calls you want to forward. • co = outside line incoming or transferred calls • icm/co = both intercom and outside line calls • icm = intercom calls only. 6. You hear a confirmation tone and your extension returns to idle. The display shows FWD in the middle of the bottom row. 2.2.5.2 Busy 1. Press Func + 2 or the feature button designated as CALL FWD (if available). The display responds as follows.
DX-80 Cordless User (( )) BUSY FWD. bksp save _ chg 3. Enter the extension number to which you want to forward calls. 4. Press save. The display responds as follows. (( )) BUSY FWD 123 co icm/co icm 5. Select the type of busy calls you want to forward. • co = outside line incoming or transferred calls • icm/co = both intercom and outside line calls • icm = intercom calls only. 6. You hear a confirmation tone and your extension returns to idle. The display shows FWD in the middle of the bottom row.
Programming Your Phone (( )) CALL FORWARD all busy next 2. Press the next soft key. The display responds as follows. (( )) CALL FORWARD _ n_ans ext follow 3. Press n_ans. The display responds as follows. (( )) NO_ANS FWD. _ bksp save chg 4. Enter the extension number to which you want to forward calls. 5. Press save. The display responds as follows. (( )) NO_ANS FWD.
DX-80 Cordless User 6. Select the type of busy calls you want to forward. • co = outside line incoming or transferred calls • icm/co = both intercom and outside line calls • icm = intercom calls only. 7. You hear a confirmation tone and your extension returns to idle. The display shows FWD in the middle of the bottom row. 2.2.5.4 External 1. Press Func + 2 or the feature button designated as CALL FWD (if available). The display responds as follows. (( )) CALL FORWARD all busy next 2.
Programming Your Phone (( )) _ bksp save chg 4. Enter the telephone number (cell phone, other office, etc.) where you want to forward your calls. 5. Press save. 6. You hear a confirmation tone and the display briefly shows the telephone number where outside line transfers will be routed. Your extension returns to idle and the display shows FWD in the middle of the bottom row. 2.2.5.5 Follow Me Here (From Another Extension To This Extension) 1.
DX-80 Cordless User (( )) CALL FORWARD _ n_ans ext follow 3. Press follow. The display responds as follows. (( )) FOLLOW ME preset remote 4. Press remote. The display responds as follows. (( )) REMOTE SELECTION del set 5. Press set. The display responds as follows.
Programming Your Phone 6. Enter the extension number from where you want calls forwarded. 7. Press save. The display responds as follows. (( )) FOLLOW FM 123 co icm/co icm 8. Select the type of busy calls you want to forward. • co = outside line incoming or transferred calls • icm/co = both intercom and outside line calls • icm = intercom calls only. 9. The display display responds as follows. (( )) PSWD :_ bksp save change 10.
DX-80 Cordless User (( )) CALL FORWARD all busy next 2. Press the preset soft key. The display responds as follows. (( )) FOLLOW TO bksp save _ change 3. Enter the extension number from which you want to forward calls. 4. Press save. The display responds as follows. (( )) FOLLOW FM 123 co icm/co icm 5. Select the type of busy calls you want to forward. • co = outside line incoming or transferred calls • icm/co = both intercom and outside line calls • icm = intercom calls only. 6.
Programming Your Phone 2.2.5.7 Deleting an Existing Call Forward 1. Press the middle soft key (under the FWD in the display). 2. The first active mode of forward is displayed, for example as follows. (( )) BUSY FWD 123 del more 3. If you want to delete this forward, press del. To view other active call forwards, select more. 2.2.6 SETTING UP PERSONAL SPEED DIALS Speed Dialing allows you to store frequently dialed numbers.
DX-80 Cordless User 7. In the same manner, program any other personal speed dial numbers you desire. When you are finished, press Talk twice to exit. 2.2.7 CLEARING CUSTOM PHONE SETTINGS AND REVERTING TO DEFAULT SETTINGS You can clear all active modes at your extension (Call Forward, Do Not Disturb, etc.) and return your extension settings to the factory default. 1. Press Func + 6 + 9. The display shows the following screen to confirm. (( )) DEFAULT SET go 2. Press go to clear the custom settings.
Programming Your Phone 2.2.9 DISTINCTIVE RINGING You may choose one of eight distinctive ring tones for your extension to help identify when your extension is ringing. This feature can be especially helpful in open office areas where several phones may ring simulatneously. 1. Press the Distinctive Ringing code Func + # + 7. The phone sounds the current tone, and displays the setting number. (( )) RING TYPE :1 chg 2. Press the chg soft key until you hear the tone you want and it displays. 2.2.
DX-80 Cordless User • Tenant Group • Pickup Group • Paging Group • Day COS = 0 • Eve COS = 0 • Monitor COS = 5 • Warning Tone = No • Drop Call Out = No • Drop Call In = No • Intrusion Active = Yes • Intrusion Accept = Yes • Intrusion Tone = Yes • ECF Operation = No • SMDR Output = Yes • ICM Mode = VC-HF/PR/TN. To display the current feature settings for your wireless phone, perform the following steps. 1. The telephone must be idle. 2. Press Func + # + 8.
Programming Your Phone To change your extension password, perform the following steps. 1. Press Func + 9 + 7. The display responds as follows. (( )) PSWD bksp :_ show chg 2. Enter the current password and then press the show soft key. The display responds as follows. (( )) LOCK PHONE pswd yes no 3. Press pswd. The display responds as follows. (( )) N PSWD bksp save :_ chg 4. Enter the new password and then press the save soft key.
DX-80 Cordless User 2.2.12 PROGRAMMING FEATURE BUTTONS You DX-80 Cordless phone has six programmable Flexible Feature Buttons. You can store any system feature code on any available Feature Button for one-button operation. Certain programmed feature buttons light when activated (DND, Call Forward, DSS/BLF, etc.), while others such as Call Pick-Up, Background Music, Last Number Redial, do not.
Programming Your Phone (( )) F98 _____ show chg 3. Press the chg soft key. The display responds as follows. (( )) SELECT FUNCTION dir feat 4. To assign a directory number to this button, press dir. The display responds as follows. (( )) DIR NUMBER: _ bksp save chg Enter the appropriate directory number and then press save. If you make a mistake, use bksp and chg to re-enter the number. 5. Or, to program a feature code, press feat at the Select Function display.
DX-80 Cordless User (( )) FTR CODE: _ bksp save chg 6. Press the Func button., enter the feature code you want to program to this button (for example, Func + 6 + # for CID table review). Then press save. 7. Continue programming other Flexible Feature Buttons or lift/ replace the handset to exit this programming. 2.2.13 LOOKING UP FEATURE NUMBERS Use Feature/Directory Number Lookup to find the directory number, Feature Codes, and Suffix Codes required to operate system features. 1.
Programming Your Phone 3. Use the Hold button to return to a previous menu level. 4. Press the Talk button twice to exit Feature/Directory Number Lookup. 2.2.14 RESETTING FLEXIBLE FEATURE BUTTONS TO DEFAULT You can use this feature to reset all Flexible Feature buttons to their factory settings. 1. While the extension is idle (no call activity), press Func + 5 + 8. The display prompts you to enter your extension password. (( )) PSWD bksp :_ show chg 2.
DX-80 Cordless User 2.2.15 HIDDEN CODES The Hidden Code feature allows you to store a four-digit code so you can dial it by pressing only one button. (To operate, the Hidden Code must be stored on a Flexible Feature button.) This feature is typically used to store a password for the voice mail mailbox. When you hear the prompt to enter your password, press your Hidden Code button. To store a code, perform the following steps. 1.
Programming Your Phone (( )) FTR CODE:_ bksp save chg 4. Press the four-digit code you want to store (for example, Func + 6 + 1). 5. Press save. 6. Press Talk to exit Flexible Feature Button Programming. 2.2.16 HOT KEYS Hot Key is the automatic operation of dial pad keys while the telephone is idle. That is, if the telephone is idle and you press a dial pad key, that button operation is processed as the first command of others that follow (like the remainder of an extension number).
DX-80 Cordless User (( )) HOT KEY DISABLED 2.2.17 HOTLINE SPEED DIALING Hotline allows you to access an extension or Speed Dial Directory number simply by lifting the handset. This feature is especially useful for elevator phones and applications that dictate a specific destination for system extensions. To set up hotline speed dialing, perform the following steps. 1. While the telephone is idle, press Func + 9 + *. The display responds as follows. (( )) HOTLINE TO: NULL chg 1. Press chg.
Programming Your Phone 2. Enter the speed dial directory number or extension number to which you want to connect this extension when the handset is lifted. Then press save. The display responds as follows. (( )) HOTLINE TO: 123 immediate delay 3. Select if this destination is to be immediate or delayed. If you select immediate, the system plays a confirmation tone. 4. If you select delay, the display responds as follows. (( )) DELAY TIME: 1 chg 5.
DX-80 Cordless User (( )) EMPTY store next chg 2. Press next until the pre-programmed message you want to use displays. To activate the message, press store. 3. To enter a custom message, press chg and then use the alphanumeric chart and dial-pad to write the message. Press save when you are done. Use the letters associated with the number keys to spell out a name or word using lower case letters; for example, press the 5 key and the * key for the letter “k.
Programming Your Phone You can also use capital letters if you wish. Use the following table when entering a capital letter. Number Key 1 press 2 presses 3 presses 2 A B C 3 D E F 4 G H I 5 J K L 6 M N O 7 P Q R 8 T U V 9 W X Y 4 presses then press # S Z So for example to enter “Mary”, enter the following keystrokes. 6#2*#777*#999*# If you wish to use numerals, refer to the following table.
DX-80 Cordless User *1#*8#*4#*6# To deactivate a status message, while your extension is idle, press press Func + * + 9 + 0. The display responds as follows, and your telephone returns to idle. (( )) STATUS MSG DEL store next chg 2.2.19 ENABLING/DISABLING PAGING AT YOUR EXTENSION You can block one-way page announcements at your extension by dialing the Page Deny code. The Page Allow/Deny feature does not affect enabled Background Music. 1. When the extension is idle, press Func + # + 9.
Programming Your Phone (( )) PAGING ACCEPT 2.2.20 INSERTING A PAUSE IN OUTGOING CALLS (SPEED DIALS) You can use Pause Insertion to generate an intentional delay in dialing on outgoing outside line calls. You can store a pause or a combination of pauses in the Speed Dial bins to allow timed access to special services while allowing you to monitor the progress of the call. A pause appears as “P” on the display. When storing numbers in speed dial, use the feature code Func + 7 + 0 to insert a pause. 2.2.
DX-80 Cordless User 2. Enter the current password (the factory default is 0000) and then press show. The display responds as follows. (( )) LOCK PHONE pswd yes no 3. Press yes. The display responds as follows. (( )) PHONE LOCKED 4. No outside line calls can be made at your extension. To unlock your phone perform the following steps. 1. Press Func + 9 + 7. The display responds as follows. (( )) PSWD bksp show :_ chg 2. Enter the current password and then press show.
Programming Your Phone (( )) LOCK PHONE pswd yes no 3. Press no. The display responds as follows. (( )) PHONE UNLOCKED 4. You can now make outside line calls at your extension.
DX-80 Cordless User 3. MAKING CALLS 3.1 Making Outside Calls You can access the CO lines (outside lines) in several different ways. In some cases you may want to dial the specific outside line (lines 740 - 756) or outside line group (9, 800-806), but in most cases, you can simply press the outside line button. 1. Press the outside line button of an idle outside line (LED not lit). 2. When you hear dial tone, dial the telephone number. 3. Hang up or press Talk to end the call. 3.
Making Calls 3.4 Using Call Back 3.4.1 CALL BACK – CO LINE This feature allows you to queue a busy outside line and reserve that outside line for use when it becomes available. This feature eliminates the need for you to observe the line status continually for availability. You may have only one Call Back active at any time. To queue a CO line for call back, perform the following steps. 1.
DX-80 Cordless User 5. When the specified outside line (or an outside line in the same outside line group) becomes available, the phone sounds fast ringing at your extension. The display reads as follows. (( )) CBCK TO LINE XXX reply del 6. Press reply to connect to the available outside line and dial as usual, or press del to delete the outside line callback. 3.4.
Making Calls If the extension you are calling is busy, the display shows the following. (( )) EXT XXX BUSY cbck msg next 3. Press cbck. The phone sounds a confirmation tone and the display reads as follows. (( )) CBCK TO EXT XXX 4. Your extension returns to idle status. 5. When the Call Back begins (because the called extension is now available), your extension rings a special Call Back alert ring for 30 seconds. The display shows the following. (( )) CALL BACK TO EXT XXX reply del 6.
DX-80 Cordless User 3.5 Using Speed Dial Numbers This feature provides one- or two-button speed dialing using programmable buttons at which you have previously stored numbers. When using speed dialing, you have the choice to either select a specific outside line you want to use, or to let the system automatically select the outside line. To select the outside line yourself, perform the following steps. 1. Press the outside line number you want to use or dial the outside line directory number (740-755). 2.
Making Calls 3.7 Last Number Redial The Last Number Redial (LNR) feature automatically dials the last number dialed from your telephone; LNR retains 16 digits for each extension. You may either choose a specific outside line by first pressing that outside line button, or you may allow the system to automatically select the line. To choose an outside line first, press an outside line button. Then press Func + 8. To let the system choose the outside line, simply press Func + 8. 3.
DX-80 Cordless User 1. 2. 3. 4. Answer or place the first call (internal or external). Press Hold. Place the second call (internal or external). Press the feature button programmed as Conference. The system joins the connections together. 5. Hang up to end the conference. To establish a four-party conference, perform the following steps. 1. 2. 3. 4. First establish a three party conference. Press Hold. Place the third call (internal or external). Press the feature button programmed as Conference.
Making Calls (( )) XXX XXX XXX 2. Press forced. The display responds as follows. (( )) PRESS DIR# 3. Press exit to abort the operation and return to the conference. Or… Dial the directory number (outside line number or extension number) you want to release. (You may also simply press the outside line button or DSS button of the outside line/extension you want to release.) The system disconnects that conference member and rejoins you in conference with the remaining members. 4.
DX-80 Cordless User (( )) XXX XXX XXX 2. Press private. The display responds as follows. (( )) PRESS DIR# 3. Dial the directory number (outside line number or extension number) to which you want to privately connect. (You may also simply press the outside line button or DSS button of the outside line/extension to which you want to privately connect.) The system then removes that conference party from the conference and connects them to you. 4.
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DX-80 Cordless User 4. ANSWERING CALLS 4.1 Answering Calls You can answer incoming calls on your cordless phone by pressing either the Talk button or the Speaker button. If you press the Speaker button, the handset operates in hands-free mode. To end a call in either talk or hands-free modes, press the Talk button. During a call you can switch the handset back and forth between hands-free and talk mode by pressing the Speaker button. 4.
Answering Calls (( )) LINE 5 00:44 8135551212 3. Press the left soft key to return to the name display. 4.3 Retrieving Caller ID Information The system stores Caller ID information for one hundred calls in the CID table. You can review all call data, dial a stored number, or delete call data. 1. While the extension is idle (no active calls), press the CID Table code Func + 6 + #. 2. Enter the attendant extension password. 3. Press the show soft key. The display responds as follows.
DX-80 Cordless User (( )) JOHNSON BILL dial more del (( )) 8135551212 dial more del (( )) 9/19 dial 4:32 PM more del 6. Press del to delete a logged call. 7. Press dial to dial a logged call. 4.4 Picking Up Calls in your Group You may answer calls ringing at another extension using the Call Pick Up Group feature. When you hear another extension in your pickup group ringing, press *.
Answering Calls When you hear an extension in another pickup group ringing, dial that Pick Up Group number (440-447). 4.5 Answering Machine Emulation (Screening Incoming Calls) Answering Machine Emulation requires the optional DX-80 Small Office (Voice Mail System). This feature mimics the call-screening feature of an answering machine. When your voice mailbox answers a call, the DX-80 allows you to screen the caller leaving the message.
DX-80 Cordless User (( )) MONITORING answer exit 4. Press answer to connect to the caller and remove them from the voice mailbox. The voice mail button LED extinguishes. 5. Press exit to leave the caller in the voice mailbox to record their message. Your extension returns to the idle status.
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DX-80 Cordless User 5. PROCESSING CALLS 5.1 Placing Calls on Hold 5.1.1 SYSTEM HOLD You may place any outside line on System Hold by pressing the Hold button. 5.1.2 HOLD – EXCLUSIVE By using the Function button and the hold button together, you can place an outside call on private/exclusive hold. The held line appears in use at other extensions. To do this, while connected on an outside line, press Func + Hold. 5.1.
Processing Calls 1. When one or multiple calls are holding at your extension, press Hold. The system connects you to the oldest held call. 2. Press Hold again to place this call on hold. 3. Press Hold again to answer the next-oldest held call. 4. Repeat as required for any calls on hold at your extension. Note: If you are using the handset (talk mode) when you put the call on hold, and you retrieve the call from hold within one minute, the system returns the call to you in talk mode.
DX-80 Cordless User To make an unsupervised transfer, while connected to a call (outside line or intercom extension), press Trans. Dial the destination number where you want to transfer the call (extension, UCD Group, Virtual Number, etc.). Note: If your phone has a button that has been programmed to a dial specific extension, you can use that button. Wait for the extension to answer your call, and then announce the transfer. Hang up to complete the transfer. 5.2.
Processing Calls 5.3 Parking Calls The Call Park / Call Park Answer features allow you to “park” a call at any extension. It is also used to retrieve a parked call from any extension. You park and retrieve calls by dialing the Call Park code (Func + 7 + 3) followed by the extension number. To park a call, perform the following steps. 1. While connected to an outside line call, press Func + 7 + 3, or press the feature button assigned as CALL PARK (if available). 2.
DX-80 Cordless User 5.4 Paging You can make a public announcement to all extension users or to a portion of users. The DX-80 system provides both all-call (heard by all users) and page zone (heard by a specific group of users) paging that you access by dialing special codes. Page announcements are heard over extension speakers. 1. While in the idle condition, lift the handset. 2. Dial the Zone Page access code (extensions) 401 - 408 external page 7 + 7 + 7 for the group of users you want to page.
Processing Calls (( )) STA xx PAGE 2. Press #, or Func + 5 + 9. The display changes to the following. (( )) EXT xxx TALK 3. You are now connected to the paging party. 5.6 Sending Messages A busy or unattended cordless phone may be notified of a call attempt via one of the DX-80 system Messaging features. The display shows messages waiting and provides prompts to assist you in responding to the messages.
DX-80 Cordless User 5.6.1 SENDING A CALL ME MESSAGE 1. You place a call to an extension and get no answer or busy. (( )) CALLING STA XXX cbck msg (( )) STAXXX BUSY cbck msg next 2. Press msg. The display responds as follows. (( )) MESSAGE TYPE call me preprog 3. Press call me. The phone sounds a confirmation tone and the message is left at the called extension. Your extension returns to idle after briefly displaying the following.
Processing Calls (( )) MSG TO EXT XXX 5.6.2 SENDING A TEXT MESSAGE 1. You place a call to an extension and get no answer or busy. (( )) CALLING STA XXX cbck msg (( )) STAXXX BUSY cbck msg next 2. Press msg. The display responds as follows.
DX-80 Cordless User (( )) MESSAGE TYPE call me preprog 3. Press preprog. Select the text message you want to send. (( )) EMPTY send next chg 4. To select from the preprogrammed list of text messages to send, press next until the appropriate message is displayed. Or, press chg to enter a custom message. (( )) _ bksp save chg Use the following table and dial pad keys to enter the message. When you are finished entering your message, press save to send the message to the called extension.
Processing Calls Use the letters associated with the number keys to spell out a name or word using lower case letters; for example, press the 5 key and the * key for the letter “k.” Number Key 1* press 2* presses 3* presses 2 a b c 3 d e f 4 g h i 5 j k l 6 m n o 7 p q r 8 t u v 9 w x y 4* presses then press # s z Note: The # button acts as an enter key. You must press it after each character you enter to save that character in the position.
DX-80 Cordless User You can also use capital letters if you wish. Use the following table when entering a capital letter. Number Key 1 press 2 presses 3 presses 2 A B C 3 D E F 4 G H I 5 J K L 6 M N O 7 P Q R 8 T U V 9 W X Y 4 presses then press # S Z So for example to enter “Mary”, enter the following keystrokes. 6#2*#777*#999*# If you wish to use numerals, refer to the following table.
Processing Calls So for example to enter “1846”, enter the following keystrokes. *1#*8#*4#*6# 5.6.3 SENDING A VOICE MESSAGE Note: The DX-80 voice mail system is required for this option. 1. You place a call to an extension and get no answer or busy… (( )) CALLING STA xxx clock msg (( )) STA xxx BUSY clock msg next 2. Press the msg soft key. The display changes as follows (assuming your system is equipped with DX-80 Voice Mail). (( )) MESSAGE TYPE callme vmsg prep 3. Press msg.
DX-80 Cordless User 5.6.4 ANSWERING A MESSAGE 1. Your telephone display indicates when you have a message waiting. (( )) MW FROM EXT xxx more reply del If a Text Message was sent, your display changes as follows. (( )) MW FROM EXT xxx more show del • Press more to review other messages left at your extension. • Press show to display Text Messages. • Press reply to call back the extension that left a Call Me message. • Press del to delete the displayed message.
Processing Calls 5.6.5 CANCELING A SENT TEXT MESSAGE OR CALL ME MESSAGE You can cancel a text or call me message that you previously sent to another extension. 1. Press Func + * + 9 + 6. The display responds as follows. (( )) DEL MW_TO :xxx bksp save chg 2. Enter the extension number where you left the message. Then press save. (( )) DEL MW_TO :123 bksp save chg 3. The system deletes the message. Press msg.
DX-80 Cordless User INDEX A alarm clock feature 37 All Call Forward 41 Answering a Message 97 Answering Calls 79 Answering Machine Emulation (Screening Incoming Calls) 82 Answering Outside Calls 85 Automatic Dialing 73 automatic hold 38 automatic line selection 39 Automatic Redialing 73 B background music 35 Background noise 17 Busy Call Forward 42 busy ring options 39 buttons, handset 14 C call back 70 Call Back, CO Line 70 Call Back, Extension 71 call forward delete 50 call forward options, all call 41
Index feature numbers 57 feature settings 52 Follow Me (From Another Extension To This Extension) Call Forward 46 Follow Me (From This Extension To Another Extension) Call Forward 48 Function Key Programming 37 H Handset Buttons 14 Hidden Codes 59 Hold Reminder 85 Holding Call Answer 85 Hot Keys 60 Hotline Speed Dialing 61 Meet Me Paging 89 message answering 97 call me 91 canceling 98 text 92 voice 96 messages, sending 90 Monitoring Lines 98 music, background 35 N No Answer Call Forward 43 O outside cal
DX-80 Cordless User ring tones 52 S screening incoming calls 82 Sending a Call Me Message 91 Sending a Text Message 92 Sending a Voice Message 96 Sending Messages 90 Setting Background Music 35 Setting the Alarm Clock Feature 37 Setting Up Personal Speed Dials 50 Setting Your Busy Ring Options 39 Setting Your Call Forwarding Options 40 speakerphone 69 speed dial 73 speed dials, personal 50 status messages 62 supervised transfers 86 System Hold & I-Hold Indication 85 System Programming Mode 31 Using the Ba
GCA70-413 Rev 1 May 2005
