iPrimo Speakerphone Station User’s Guide
iPrimo Speakerphone Station User’s Guide This User’s Guide is for the following proprietary common equipment: FX Digital Communication Systems This user’s guide applies to the following telephone model: • 8900-IP-** Rev. A and later. Contact your Comdial dealer for updates of this as well as other Comdial publications. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
ABOUT THIS BOOK This user’s guide serves as both an introduction for new IP speakerphone users and a reference for experienced users. Introduction The first chapter of the manual describes the initial setup and adjustments necessary to begin using your speakerphone.
iPrimo Speakerphone Station User’s Guide Appendix A Quick Reference guide Appendix B Display Abbreviations Appendix C Glossary Appendix D Speakerphone Characteristics Appendix E Feature Networking Support Finally, at the end of the publication, an index provides a detailed reference to the feature locations. Index Note: Throughout this book, al references to fixed buttons (keypad, DSS/ BLF, SPEAKER, HOLD, etc....) are printed in upper case, italic type; for example, PRESS INTERCOM.
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iPrimo Speakerphone Station User’s Guide TABLE OF CONTENTS 1. GETTING STARTED .........................................................1 1.1 Setting Up Your Speakerphone...........................................2 1.2 Positioning Your Speakerphone..........................................2 1.3 Using Your Speakerphone ..................................................4 1.4 Setting Display Contrast .....................................................4 1.5 Setting a Personal Ringing Tone.....................
Contents 2.5.2 Directed Call Pickup .................................................23 2.5.3 Pickup For Monitored Stations .................................24 2.5.4 Servicing a Monitored Station ..................................25 2.6 Receiving SOHVA Announcements.................................26 2.6.1 Handling an Incoming SOHVA ................................26 2.6.2 Voice Announce Blocking ........................................28 2.7 Caller ID (Automatic Number Identification) ..................
iPrimo Speakerphone Station User’s Guide 4.3.2 Diverting All Calls to Another Station .....................48 4.3.3 Call Forward Outside System (CFOS) .....................49 4.4 Call Parking ......................................................................53 4.4.1 Parking a Call............................................................53 4.4.2 Handling Park Recalls ..............................................53 4.5 Call Transferring...............................................................
Contents 7.1 Background Music............................................................85 7.2 Line Groups ......................................................................86 7.3 Do Not Disturb Condition ................................................87 7.4 Automatic Redial ..............................................................89 7.5 Wireless Paging System....................................................91 7.6 Headset Jack ..................................................................
iPrimo Speakerphone Station User’s Guide 1. GETTING STARTED Welcome Congratulations and thank you for using a Comdial telephone! Your Internet Protocol (IP) large screen display speakerphone is supported by a communication system with hundreds of built-in, standard features. This manual serves as a helpful guide for using these various functions. The sections in this introductory chapter help you initially set up your speakerphone and become familiar with the controls and indicators.
Getting Started 1.1 Setting Up Your Speakerphone When your new speakerphone arrives, you or the system installer must unpack it and make the necessary connections. Comdial publication IMI81-082, Installing the IP Speakerphone, discusses the technical installation requirements PC Throughput Jack (MDX Connection) Connect to PC’s network jack. System Connection Jack (MDI Connection) Connect to IP network. IPConnect.cdr Power Connection Jack Connect wall transformer here.
iPrimo Speakerphone Station User’s Guide Background noise may prevent the sound-activated switches from operating properly. Avoid placing the speakerphone where it will detect sounds from typewriters, keyboards, printers, paging systems, or other equipment. Place the telephone on a hard surface and away from table edges. Do not place the telephone in corners or enclosures. Do not let obstructions come between you and the microphone.
Getting Started Also remember, as with any piece of electronic equipment, your telephone may be damaged by contact with liquids. Please try to place the telephone in an area that is free from the danger of spills. 1.3 Using Your Speakerphone • To manually place a call using your speakerphone, 1. Press Intercom or Line button. 2. Dial the number. 3. When party answers, speak toward the telephone.
iPrimo Speakerphone Station User’s Guide 4. Select the Contrast Level interactive button (to the right of the LCD, on the same row as the words “Contrast Level”) once for each change of darkness you desire. Each press of the button makes the display darker until you go past level eight and return to level one. 5. Select EXIT to end. 1.5 Setting a Personal Ringing Tone You can choose one of eight different ring tones for your telephone.
Getting Started 1.6 Setting Volume Levels The volume control on your telephone is a multipurpose control you can use to set the volume (loudness) of the ringer, the speaker, and the handset. There are four ringer loudness levels (plus an off position). • To Set The Ringer Loudness Level, 1. While your telephone is on-hook and idle, press the VOLUME UP or VOLUME DOWN button once for each change in loudness you desire. The ringer sounds once for each change as an example of the current setting. 2.
iPrimo Speakerphone Station User’s Guide 1.7 Answering and Making Calls Your speakerphone is now properly configured to answer and make calls to both stations within your system (intercom calls) and outside lines. Remember that when dialing an outside number, you must first select a line to connect your system to the local exchange. • When You Hear Outside Ringing (Long Bursts), 1. Press the flashing line button. 2. Speak toward the telephone or lift the handset if privacy is desired.
Getting Started 1.8 Understanding the Basic Functions Your speakerphone provides many versatile features for your use. These features are explained in terms of what they allow you to do. Alphanumeric Display (Liquid Crystal Display—LCD) • Displays time, day, date, and active call information. • Keeps you apprized of the status of your telephone. • Provides programming prompts. Headset Jack —Your iPrimo LCD speakerphone is equipped with a headset jack that provides an interface for a headset.
iPrimo Speakerphone Station User’s Guide 1.9 Your Speakerphone’s Buttons Hold Button (HOLD) • Places a line or intercom call on hold. • Stores pauses in number sequences during programming. • If available, scrolls through LCD response messages. • If multiple held calls feature is available, scans or scrolls through calls placed on hold (when hold light is flashing). Interactive Buttons (located below alphanumeric display) • Provide quick and easy access to system features.
Getting Started Shift Button (SHIFT) —Allows you to enter a second tier for storing and/or automatically dialing speed dial numbers. (That is, you can store two speed dial numbers at every programmable button location—one in the regular tier and one in the second tier). You activate the shift function by pressing this button and turning the shift light on before storing or automatically dialing a speed dial number from the second tier. Speaker Button (SPEAKER) • Turns your speaker on or off.
iPrimo Speakerphone Station User’s Guide Volume Control (VOLUME UP or VOLUME DOWN) —Regulates the volume of the ringer, speaker, handset, headset, background music, and group listening mode.
Getting Started 1.10 Your Speakerphone’s Display Lights The lights (LEDs) on your LCD speakerphone indicate the status of lines, features, and intercoms. Busy Lamp Field (BLF) lights (next to a Direct Station Select/ Busy Lamp Field or DSS/BLF programmable button): • Steady red = station is in use. • Flashing red = station is receiving a call. • Winking/Fluttering red = message-waiting light set for you by station associated with that DSS/BLF button.
iPrimo Speakerphone Station User’s Guide Next to a fixed feature or programmable feature button: • Steady red = the feature is on. • Steady off = the feature is off. Note: You can find the programmable buttons that the installer designates feature buttons through user programming in the same location as the DSS/BLF programmable buttons. Ensure that these buttons are labeled correctly to indicate their unique features. The MUTE Button: —On steady = called party cannot hear your conversation.
Getting Started 1.11 Understanding The Large Screen Display Your speakerphone has a large screen display consisting of six lines of 24 possible character positions per line. This provides you with much more system information than can be presented on two-line displays. This large display allows you many programming options as well as quick and easy selection of the many features available on your speakerphone. Your speakerphone has 13 interactive buttons for selecting or programming features.
iPrimo Speakerphone Station User’s Guide 2. ANSWERING CALLS 2.1 Answering Outside Calls When an outside call rings at your station, the LCD screen displays the system line number of the incoming call (e.g., L123) and any caller ID information that your ringing line is programmed to receive. In addition to simply lifting the handset, your other options for answering the call are displayed above the interactive buttons.
Answering Calls • When you hear outside ringing (two long bursts) and observe a red flashing light, 1. Press the flashing line button or Select Answer. 2. Speak toward telephone or lift the handset if privacy is desired. 3. Select Do Not Disturb if you do not wish to answer the call at this time. NOTE: For more information on setting Do Not Disturb at your station, see section titled Do Not Disturb Condition on page 87. 2.1.
iPrimo Speakerphone Station User’s Guide 4. Select Group Listen to activate the speaker while using the handset or headset, so a group can listen to the conversation but not interact with the calling party. 5. Select Record to record the call (if VMAIL is installed). 2.2 Answering Intercom Calls An intercom call is one that is made from one system telephone to another. Your station receives intercom calls in one of two ways depending upon system programming.
Answering Calls • When you hear intercom ringing (two short bursts), 1. Press INTERCOM or select Answer. 2. Speak toward the telephone or lift the handset if privacy is desired. 3. Select Do Not Disturb if you do not wish to answer the call at this time. NOTE: For more information on setting Do Not Disturb at your station, see section titled Do Not Disturb Condition on page 87. 2.
iPrimo Speakerphone Station User’s Guide • To place a call on hold, —Press HOLD (station button) or select Hold (interactive button). • To retrieve a held call, 1. Press the line button of the held call (with winking green light), or INTERCOM for intercom call held or press TAP. 2. Speak toward the telephone or lift the handset if privacy is desired.
Answering Calls • To retrieve exclusive hold, 1. Press the line button of held call (with winking green light), or press TAP. 2. Speak toward the telephone or lift the handset if privacy is desired. 2.4.1 HANDLING HOLD RECALLS After a call has been on hold for the period of time (set by the installer of your system), the system causes four quick hold recall tone bursts to sound at your telephone, the flash rate of the line button becomes faster and the light becomes orange.
iPrimo Speakerphone Station User’s Guide 2.4.2 USING DIRECTED CALL HOLD The installer can add a directed station hold feature to your telephone. With this feature, you can place a call on hold at another station. You can also pick up the held call that has been waiting the longest length of time at another telephone. • To place a call on directed station hold, 1. 2. 3. 4. Answer the call. Press INTERCOM or TRNS/CONF if intercom call. Dial *90.
Answering Calls 2.4.3 SELECTING SPECIFIC HELD CALLS Often, you will have more than one call on hold at your station. You know you can retrieve the last call placed on hold simply by pressing TAP; however, if you do not have line appearance for a line on which another call is holding, the system provides a way for you to access that call before servicing the last call you placed on hold. • To scan your held calls and retrieve a specific one: 1. Repeatedly press HOLD to scan held call list. 2.
iPrimo Speakerphone Station User’s Guide 2.5 Call Pickup The Impact system offers three distinct methods to answer incoming calls that are ringing at other stations. 2.5.1 GROUP CALL PICKUP The installer often arranges several telephones together in a user group. If your telephone is so arranged, you can answer calls that are ringing at other stations within your particular group. • To answer a call that is ringing within your group, 1. Press INTERCOM. 2. DIAL #4. 3.
Answering Calls 2.5.3 PICKUP FOR MONITORED STATIONS Your telephone may have the personal intercom number of another telephone appearing at a programmable button location. You can use the light associated with this button to monitor the status of that telephone, and you can press the button to make a call to that telephone if you wish. The associated light is known as the Busy Lamp Field (BLF) light, and the button is known as the Direct Station Select (DSS) button.
iPrimo Speakerphone Station User’s Guide 2.5.4 SERVICING A MONITORED STATION • To call an idle monitored station or to answer one that is ringing, 1. Note the BLF light condition. 2. Press the assigned DSS/BLF button. 3. Speak toward the telephone, or lift the handset if privacy is desired. If ringing telephone is within your designated calling group... ...Dial #4 COM DIA L * Impac t Your Station For any ringing telephone ...
Answering Calls 2.6 Receiving SOHVA Announcements 2.6.1 HANDLING AN INCOMING SOHVA Subdued Off-Hook Voice Annoucements (SOHVA), allows an intercom caller to break into your call by making an announcement through your handset receiver. The distant party that you are currently talking to cannot hear the announcement made by the SOHVA caller. • To respond to a SOHVA verbally, 1. Select and hold the REPLY interactive button. 2. Speak into the handset. The distant party cannot hear your response. 3.
iPrimo Speakerphone Station User’s Guide • To respond to a SOHVA non verbally through Response Messaging, 1. Select Message. 2. Select one of the messages appearing in your LCD by selecting the corresponding interactive button. (Message appears in the display of the telephone making the SOHVA). 3. Continue your current call with distant party. (SOHVA caller is automatically disconnected from your telephone).
Answering Calls 2.6.2 VOICE ANNOUNCE BLOCKING If your system installer makes this feature available, you can prevent voice announcements from sounding over your telephone speaker if you wish. This feature also blocks Subdued Off-Hook Voice Announcements (SOHVA) and will refuse any attempted SOHVAs. Figure 2-8 Selecting Voice Announce Block • To block (unblock) all voice-announced calls, 1. 2. 3. 4. 5. 28 Select OPTIONS. Select Programming. Select Voice Announce Block.
iPrimo Speakerphone Station User’s Guide INCOMING SOHVA CO M D IA L* Imp ac t Your Station SOHVA RESPONSES VERBAL Select and Hold REPLY While Speaking NONVERBAL Select MSG And Choose Message To Deliver BLOCK Select BLOCK To Disconnect SOHVA Delivering Station Figure 2-9 SOHVA Responses 2.7 Caller ID (Automatic Number Identification) When installed by system programming, the Caller ID feature allows you to view incoming call numbers before you answer them.
Answering Calls The system also stores numbers that ring on your line but receive no answer. The system indicates that it has stored ring-no answer numbers by causing the programmed Caller-ID (CID) light on your telephone to flash. Pressing the CID button allows you to view the stored numbers one at a time. Pressing the programmed SAVED NUMBER REDIAL button causes the system to dial the displayed number. If the call has been returned by someone else, selecting the T key reveals who returned the call.
iPrimo Speakerphone Station User’s Guide 3. MAKING CALLS 3.1 Making Outside Calls You can manually dial a number over any telephone line you select. Or, if the installer assigned a prime line or the idle line preference feature to your LCD speakerphone, the system automatically selects a line for use when you lift the handset or press the speaker button. • To dial an outside number manually, 1. Press INTERCOM and dial 9, or select a line button. 2. Listen for dial tone.
Making Calls If your station has an assigned prime line, you will not have to select a line before dialing outside your system. • To dial an outside number using your prime line, 1. Press SPEAKER or lift the handset if privacy is desired. Outside line is automatically selected. 2. Listen for dial tone (LCD displays “Dial Number”.) 3. Dial number.
iPrimo Speakerphone Station User’s Guide 3.2 Making Intercom Calls There are two methods for making an intercom call. One causes the called telephone to ring (tone-first). The other causes your voice to sound out at the called telephone (voice-first). Your installer can set the system to deliver either tone-first or voice-first calling. Note: The following instructions assume a tone-first setting.
Making Calls Note: The following instructions assume a voice-first default setting. Any user can change a call to a tone signaling for that call simply by pressing the INTERCOM button again after dialing the extension number or by pressing the DSS/BLF button again. • To voice announce manually, 1. Press INTERCOM. 2. Dial the extension number. 3. Speak your announcement. • To voice announce automatically, 1. Press the DSS/BLF button. 2. Speak your announcement. 3.
iPrimo Speakerphone Station User’s Guide • To speed dial a personal speed dial number, —While on hook, dial the speed dial number on the dial pad (0 to 9). • To speed dial a system speed dial number, —While on hook, dial * and the system speed dial number. Note: If you are already on a line, you must press SHIFT before dialing the personal or system speed dial numbers that are stored at the dial pad. Also, if a speed dial’s preselected line is in use, the speed dial will not engage.
Making Calls 3.4.2 REDIAL PROGRAMMING (STORING NUMBERS) • To permanently store a number you’ve just dialed, choose one of these methods: 1. While the number is still ringing, select MORE, then select SAVE. 2. Press an unused programmable button location. • To store a number while you are on a call (if available), 1. Press the programmed SAVE NUMBER REDIAL button twice (the display prompts you to dial a number). 2.
iPrimo Speakerphone Station User’s Guide 3.5 Camping On - Busy Station, Automatic Callback If you call another station and receive a busy signal or a Do Not Disturb tone, you can press a button that will cause the system to ring your telephone when the station is available. This is called “camping on at a station.” Please note that you can camp on to only one station at a time. • To camp on at any busy station, Figure 3-3 Setting Camp-On 1. Select Camp-On. 2. Your telephone immediately hangs up.
Making Calls • To cancel the call back before your telephone sounds the tone bursts, —Press INTERCOM and dial #6 or select CLEAR. • To camp on at a station with a Do Not Disturb condition set, —Select Camp-On. A call back will occur when called station is no longer set in the Do Not Disturb mode.
iPrimo Speakerphone Station User’s Guide 3.6 Advanced Camping On Options 3.6.1 IDLE STATION, AUTOMATIC CALLBACK If you call another station and hear ringing but receive no answer, you can press a button that will cause the system to ring your telephone when any activity is initiated at that station. • To camp on at a station for which you hear ringing but receive no answer, —Select Call Back. Callback will occur after any activity is initiated at dialed station.
Making Calls 3.6.2 BUSY STATION, WAIT FOR AN ANSWER (CALL WAITING) If the telephone you have called is busy, you can send a call-waiting tone to the telephone and wait on the line for an answer (you must be using the handset for this feature to work). • To activate call waiting when you hear a busy signal, 1. Dial *6 (called party hears tone). 2. Wait on line for reply. 3.
iPrimo Speakerphone Station User’s Guide • To answer a call-waiting tone if you receive one while on a call, 1. Hear a short tone burst in receiver. 2. Place the current call on hold, or complete the call and hang up (waiting call will ring at your telephone). 3. Lift the handset to answer call.
Making Calls 3.7 Sending Subdued Off-Hook Voice Announcements You can make a private voice announcement to another station that is off-hook and busy on a call if the installer has arranged the system to provide this feature. • Make a SOHVA announcement using the SOHVA button as follows: 1. Make an intercom call and hear busy tone. If called station is on outside line, ring-back tone is heard, but SOHVA is still available. 2. Select SOHVA and hear several quick tone bursts. 3. Make the announcement. 4.
iPrimo Speakerphone Station User’s Guide 4. ADVANCED CALL HANDLING 4.1 Waiting for a Line (Queuing) If all the lines in a line group are busy, you can place your telephone in a queue to await an idle line. • To Queue for a line group, 1. Press INTERCOM. 2. Dial the line group access code (see Line Group Access code table on page 86 for your systems’s codes). 3. Hear busy tone. 4. Dial *6. • If you have line appearance for a particular line and with to queue for it, 1. 2. 3. 4. 5.
Advanced Call Handling 4.2 Conferencing When your telephone is joined together with several other telephones on the same call, the effect is called conferencing. You can make conference calls that involve up to five parties, including you as the originating party, in any combination of outside lines and intercom parties. Note: When setting up a conference call with outside lines and internal telephones, you must call the outside lines first.
iPrimo Speakerphone Station User’s Guide • To continue conversation on remaining line after other outside lines have dropped out of conference, 1. Press HOLD, 2. Press the line button of the remaining party. • To retrieve a line from hold and bring that party back into the conference, 1. Press TRNS/CONF. 2. Press line button. 3.
Advanced Call Handling • To rejoin an unsupervised conference between two outside lines, —Press TAP • To drop a party out of a conference call, 1. Select Drop Party, 2. Select the party you wish to drop from the conference call by pressing the interactive button beside the appropriate line. 4.3 Call Forwarding 4.3.1 FORWARDING A CALL You can forward the calls that normally ring at your telephone to another telephone.
iPrimo Speakerphone Station User’s Guide 4. Select Call Forwarding. Call Forwarding Reminder Alert LCD Messaging Ring Tone EXIT 4 PREV NEXT Figure 4-3 Selecting Call Forwarding 5. Choose one of the following call forwarding options: • Select Forward All to forward all calls • Select Forward Personal to forward prime line and intercom calls. • Select Forward RNA All to forward all calls that ring at your station but receive no answer after a programmed number of rings.
Advanced Call Handling • Select Forward RNA Personal to forward your prime line and intercom calls that ring at your station but receive no answer after a programmed number of rings. • Select CFOS to forward your calls to outside the system. 6. Dial extension number or press DSS/BLF button of telephone 7. Select EXIT to end. • To cancel call forwarding, —Select CLEAR to disable call forwarding FWD RNA to J Doe CLEAR Figure 4-5 Call Forwarding Active 4.3.
iPrimo Speakerphone Station User’s Guide • To divert calls to the designated station, 1. Hear ringing and/or see the flashing line status light. 2. Select Divert (system immediately forwards ringing call to the station you previously designated). Wednesday 19 11:36 am Do Not Disturb Divert Answer Voice Mail L339 Figure 4-6 Diverting Incoming Calls 4.3.
Advanced Call Handling 4. Select Call Forwarding Forward All Forward Personal Forward RNA All Forward RNA Personal CFOS EXIT PREV Figure 4-7 Selecting CFOS 5. Select CFOS 6. Select NEXT. 7. Choose a type of CFOS by selecting the top right-hand interactive button to scroll through the list of call types CFOS Type Line ARS 18042458028 EXIT PREV NEXT Figure 4-8 Choose CFOS Type • Select Line for prime line calls. • Select Line Group for and dial access code for outside calls.
iPrimo Speakerphone Station User’s Guide • Select Prime/Last Line for the last line used for prime calls. • Select ARS for calls utilizing the least costly line group available to route a call. • Select ARS programmed number for selecting a programmed button for ARS calls. 8. Follow the instructions on the LCD display and then select Done or do nothing and let previously selected destination remain in effect. 9. Select EXIT.
Advanced Call Handling • To deactivate CFOS, —Select CLEAR Wednesday 19 CFOS Item VMAIL 11:23 am CLEAR OPTIONS Figure 4-10 Deactivate CFOS • To join an active CFOS call from the CFOS-enabled station, —Note the flashing HOLD light indicating an active CFOS call, and press TAP. Join the CFOS-forwarded party and CFOS destination in a conference call.
iPrimo Speakerphone Station User’s Guide 4.4 Call Parking 4.4.1 PARKING A CALL You can place an intercom or outside call on hold in the system so that it can be answered from any station, even though it may not have a line appearance for the call. You accomplish this by placing the call in one of many park orbits, where the call remains until it is answered. • To park a call in orbit, 1. While on an outside call, press INTERCOM and dial * or press TRNS/CONF if intercom call. 2.
Advanced Call Handling • To answer a park recall, —Select Answer. The call will then connect to your station. • To place a park recall on hold at your station, —Select Hold. After the call remains on hold for a period of time, it rings back to your telephone as a hold recall. Wednesday 19 11:36 am Prk 14 RCL J Doe PARK HOLD ANS Figure 4-11 A Park Recall • To re-park a park recall and restart the park timer, 1. Answer/Retrieve the call. 2.
iPrimo Speakerphone Station User’s Guide • To screen and transfer a call to another telephone in the system, 1. Answer the call. 2. Press the TRNS/CONF button or select Transfer (call is automatically placed on hold). 3. Dial the extension number of the telephone to receive the transfer, or press the DSS/BLF button for that extension. 4. Announce the call when the intercom party answers. 5. Press SPEAKER to disconnect (if in speakerphone mode), or hang up.
Advanced Call Handling • If the intercom party is busy, take one of the following steps (if made available at your telephone by the installer programming): Wednesday 19 11:36 am Reconnect Message Callback Voicemail Calling Ext: 1234 1. Select Reconnect to reconnect the call to your station. 2. Select Message to leave a message-waiting indication at the called station. 3. Select Callback to camp-on at the called station. 4. Select Voicemail to connect the caller to the busy party’s Voicemail.
iPrimo Speakerphone Station User’s Guide • To transfer an unscreened call to another system telephone., 1. Answer the call. 2. Press TRNS/CONF or select Transfer) call is automatically placed on hold). 3. Dial the extension number of the telephone to receive the transfer, or press DSS/BLF button for that extension. 4. Press SPEAKER to disconnect (if in speakerphone mode), or hang up. The transfer will ring at the called telephone.
Advanced Call Handling 4.6 Other Call Transferring Options 4.6.1 HOT TRANSFER A hot transfer is a type of screened transfer. This feature is useful for transferring calls to people who need to work in a hands free mode. Once you announce the call and the system completes the transfer, the person receiving the transfer can simply begin speaking toward his or her speakerphone to answer the call. • To make a hot transfer to another telephone in the system. 1. Answer the call. 2.
iPrimo Speakerphone Station User’s Guide 5. NONVERBAL MESSAGING 5.1 LCD Message Delivery You can set system-supplied messages at your station to be received and displayed by a calling LCD speakerphone. • To turn on a message from your telephone, 1. 2. 3. 4. Select OPTIONS. Select Programming. Select NEXT. Select LCD MESSAGING.
Nonverbal Messaging 5. Select the message you would like to appear in a calling party’s LCD by selecting the corresponding interactive button. In addition to the five options shown below, there are 25 more options available to be programmed. Refer to the Dialing Code Table on the next page. • Select Back at and enter the time you will be back to display “Back at xxxx” on the LCD display. For example: dial #00 01 29 0405 for the time 01:45).
iPrimo Speakerphone Station User’s Guide • To turn off the message and your intercom light, —Select CLEAR.
Nonverbal Messaging LCD Message List (Write the attendant supplied message here) Dial Code 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 62 Message Back at Call Ask them to hold Take a message I will call back Comdial (default message 1) (default message 2) (default message 3) (default message 4) (default message 5) October, 02
iPrimo Speakerphone Station User’s Guide 5.2 Message Waiting Light and Messaging If the system installer designates your IP speakerphone to have message-wait originate ability, you can turn on the message-waiting light of any other telephone. • To turn on the message-waiting light (and a broken dial tone, if installer programmed) at another station that is idle or busy, 1. Press INTERCOM. 2. Dial *3. 3. Dial the extension number or press DSS/BLF button of station to be alerted.
Nonverbal Messaging • To turn off the message waiting light at a busy or idle station, 1. Press INTERCOM. 2. Dial #3. 3. Dial the extension number or press the DSS/BLF button of the station that was alerted. The message-waiting light of called station will turn off. • To turn off the message-waiting light during messagedelivering conversation, —Press INTERCOM once if off-hook, twice if on-hook.
iPrimo Speakerphone Station User’s Guide 5.3 Response Message Delivery By programming one or more RESPONSE MESSAGE buttons on your LCD speakerphone, you can respond with a variety of messages to many calling situations. A scrolling RESPONSE MESSAGE button allows the sender to select from several different messages which have been programmed by the system attendant. A fixed RESPONSE MESSAGE button sends the same message you previously select each time it is pressed.
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iPrimo Speakerphone Station User’s Guide 6. PROGRAMMING 6.1 DSS Numbers Storing another station extension number at a DSS/BLF programmable location allows you to monitor that station, dial with the press of one button, or pick up or hold calls at that station quickly and conveniently. • To store an intercom number as a DSS number, NOTE: Storing DSS numbers at button locations will overwrite any previously stored numbers. 1. Select OPTIONS. 2. Select Programming.
Programming 3. Select NEXT until the DSS option appears. 4. Select DSS/BLF. 5. Press the programmable button to choose DSS/BLF button location. 6. Dial the extension number. 7. Repeat the previous steps, or select EXIT. 8. PRESS SPEAKER to end.
iPrimo Speakerphone Station User’s Guide 6.2 Speed Dial Numbers Speed dialing is a feature that lets you store and dial frequently called numbers using one or two buttons. You can store numbers for speed dialing at any programmable button that is not now assigned as a line button or other feature by the system administrator or installer or at the keypad numbers.
Programming 5. Press a programmable button or dial pad button (0–9) to choose storage location (remember, to access second level storage at a programmable button, press SHIFT first). Keypad-Dial desired number for personal speed dial or dial * and number for system speed dial. DSS/BLF ButtonPress button of desired station to dial directly Figure 6-3 Speed Dialing Options 6. Select EDIT.
iPrimo Speakerphone Station User’s Guide 7. Make your speed dial route selection choice from the list on the LCD by pressing the appropriate button. Select Line Select Line Group Select Prime/Last Line Select Intercom ARS EXIT PREV Figure 6-4 Selecting Line or Intercom • Press a line button to select outside line, • Dial 00 to select prime line or last line used. • Dial 01 to 16 to select line group. • Press the INTERCOM button or dial 8 to select intercom.
Programming 8. Dial a number (up to 16 digits long, include * and # if needed). 0123456789*# Pause (P) Flash (F) ENTER ERASE DONE Figure 6-5 Dialing a Speed Number 9. Select DONE to store the number. 10. Repeat the previous steps until all numbers are stored, or select EXIT. 11. Press SPEAKER to end.
iPrimo Speakerphone Station User’s Guide 6.3 Feature Access Codes In addition to the system features which may be programmed using the interactive buttons, several other features may be programmed by using their access codes. The feature codes are programmed like speed dial numbers and can occupy the same programmable buttons on your telephone. Access codes are listed in Appendix A, Feature Access Codes found on page 107. • To store a system feature access code, 1. 2. 3. 4.
Programming 5. Select the programmable button at which you wish to store the feature (remember, if there is anything else programmed at this button, the new programming will overwrite it). For help in selecting a button, select SHOW EMPTY LOCATIONS to display unused feature buttons (green lights). To display all feature buttons (used and unused) (red lights), select SHOW ALL LOCATIONS. Account Code Auto Redial Call Forward Entry Call Forward Personal EXIT PREV NEXT 6.
iPrimo Speakerphone Station User’s Guide Speed Dial Numbers, Features or DSS/BLF Locations (Programmable Buttons) 1 13 2 14 3 15 4 16 5 17 6 18 7 19 8 20 9 21 10 22 11 23 12 24 Personal Speed Dial Numbers (Keypad Buttons) 1 6 2 7 3 8 4 9 5 0 October, 02 Comdial 75
Programming 6.4 LCD Feature Buttons You can create feature access buttons to make operation easier. To do this, use the interactive buttons to select the feature you want to store, and then store it on a programmable button (see the instructions on page 79). • Account Code —allows you to enter an account code for call record purposes. • Auto Redial —allows you to redial the last dialed number.
iPrimo Speakerphone Station User’s Guide • Camp-On (Call Waiting)(CAMP)—when calling a busy station, this feature allows you to send a call waiting tone to the station and to wait on-line for a reply. • Clear Feature (CLEAR)—clears a currently active or engaged feature. • Do Not Disturb (DND)—prevents other telephones from ringing your telephone. • Executive Override —allows overriding a call or a Do Not Disturb condition at another telephone.
Programming • Tracker Paging System (Tracker Access)—allows you to enter tracker pager numbers, pickup a tracker page, and either enable and/or disable a pager number. • Voice-Announce Block —blocks voice announcements. • Volume Save—allows the preset volume level to be saved.
iPrimo Speakerphone Station User’s Guide 6.4.1 PROGRAMMING FEATURE ACCESS BUTTONS Programming of the feature access buttons may require several selections involving many LCD screens. If an abbreviation used is not familiar to you, consult Appendix B, Display Abbreviations on page 111. • To create a feature access button, 1. Select OPTIONS. Select Feature Location Show Empty Locations Show All Locations Feature Level EXIT 1 PREV Figure 6-6 Selecting a Feature 2. 3. 4. 5. Select Programming.
Programming 8. Select the feature you want to assign to by selecting the corresponding interactive button. (Select NEXT to scroll through the list of available feature. 9. Repeat steps 1 through 7 for other features. 10. Select EXIT to end programming. • To clear a feature button assignment, —Repeat the above procedure, but select CLEAR before selecting storage location button. 6.
iPrimo Speakerphone Station User’s Guide 4. Select Reminder Alert. Reminder Alert 1 ON Time 04:00 AM EXIT PREV Figure 6-8 Setting the Alert Time 5. Select Reminder Alert 1 or Reminder Alert 2 to select available alert designation; if you have already programmed an alert for 1, select 2 to set a second alert condition. 6. Dial reminder time using the numbers on the dial pad (remember to add a zero [0] before single digit times: 01 for one o’clock, 02 for 2 o’clock, etc.) 7.
Programming When an alert sounds at the set time, you hear four short tone bursts, which will continue until acted upon. If you are not at your station to hear the alert when it sounds, your telephone’s ring tone changes to the alert tone for every incoming call until you respond to the alert. Wednesday 19 11:36am Alert 1 04:00 AM VMAIL CLEAR OPTIONS Figure 6-9 Respond to an Alert • To respond to an alert after it sounds, choose one of the following: 1. Select CLEAR to turn off the alert. 2.
iPrimo Speakerphone Station User’s Guide 6.6 Response Message Button You may program a RESPONSE MESSAGE button, which allows you to send an LCD message to a caller who has initiated a SOHVA or intercom call from another LCD speakerphone, or to send an LCD message to another LCD speakerphone that you call and receive a busy signal or no answer. • To store a fixed RESPONSE MESSAGE button (delivers the same message each time it is pressed), 1. 2. 3. 4. 5. Select OPTIONS. Select Programming.
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iPrimo Speakerphone Station User’s Guide 7. OTHER ADVANCED FEATURES 7.1 Background Music If the telephone system supplies background music, you can turn it on at your IP speakerphone while on-hook and idle. The system automatically turns background music off during calls and voice announcements. • To turn the music on, 1. Select OPTIONS. 2. Select Programming. Background Music 1 Voice Announce Block OFF Do Not Disturb OFF Contrast Level SET CLR 6 EXIT Figure 7-1 Setting Background Music 3.
Other Advanced Features • To turn the music off, 1. 2. 3. 4. Select OPTIONS. Select Programming. Select Background Music. Select the Background Music interactive button and select OFF. 5. Select EXIT. 7.2 Line Groups Some systems have telephone lines arranged into line groups which may be accessed for outside calling instead of selecting an individual line button. • If your system has line groups, access them as follows: 1. Press INTERCOM. 2.
iPrimo Speakerphone Station User’s Guide 7.3 Do Not Disturb Condition This feature keeps calls from ringing at your IP speakerphone and makes your station appear to be busy to intercom calls. As a reminder, a station that is set in Do Not Disturb mode will display this information on the display. • To enable DND, proceed as follows: 1. Select OPTIONS. 2. Select Programming.
Other Advanced Features • To set a Do Not Disturb condition at your telephone when a call rings at your station, 1. 2. 3. 4. 5. Hear ringing and notice incoming call information in display. Select OPTIONS. Select Programming. Select Do Not Disturb. Select the Do Not Disturb interact button. Ringing will stop, caller will hear the do not disturb tone, and your telephone will remain in DND until you disable the feature (described above). 6. SELECT EXIT.
iPrimo Speakerphone Station User’s Guide 7.4 Automatic Redial If your station has the multiple automatic redial feature enabled, you can place up to ten numbers in your telephone’s redial queue. Note: The AUTOMATIC REDIAL button described in the following steps must be programmed by your system installer or attendant. Individual users DO NOT have access to programming of this feature.
Other Advanced Features 4. If your installer has enabled answer supervision on your line, the system automatically cancels automatic redialing and turns the AUTOMATIC REDIAL light off. 5. If answer supervision is NOT enabled, select Auto Redial or the programmed AUTOMATIC REDIAL button while on the call to cancel automatic redialing, 6. If your system installer has enabled the redial multiple numbers feature, you can have up to ten numbers in your redial queue.
iPrimo Speakerphone Station User’s Guide • To cancel the automatic redial feature, choose one of the following: 1. Perform any user activity at the station (go on-hook, select the speaker button, etc.), 2. Dial #72 to delete all numbers from the redial queue, 3. Select Auto Redial or the programmed AUTOMATIC REDIAL button while the number you wish to remove from the redial queue is ringing. 7.
Other Advanced Features 4. Press SPEAKER to end. Wednesday 19 11:36am Callback Track Message Calling J Smith Figure 7-4 Initiating a Tracking Page • To page a called party without first calling them, 1. Press INTERCOM AND DIAL *8. 2. Dial an extension number or select the LIST NAMES interactive button. The LCD display shows several letters beside each interactive button. SELECT the interactive button next to the letter of the person’s name whom you wish to call.
iPrimo Speakerphone Station User’s Guide • To transfer a call to a pager park orbit for retrieval and transmit the call’s park orbit code and caller ID information (if available), 1. Answer the call and select Transfer. 2. Dial an extension number. 3. If the called station does not answer or is busy, select TRACK. 4. Hear the confirmation beep (page accepted) or hear a busy tone (page not accepted). 5. Press the SPEAKER button to end.
Other Advanced Features 7.6 Headset Jack Your IP Speakerphone is equipped with a headset jack that provides an interface for a headset. In order to properly operate a headset, you must program a blank programmable button location on your IP Speakerphone as a headset button. This headset button will perform the enable/disable function for the headset. When the headset button is enabled, all communications through your IP Speakerphone will be done through the headset.
iPrimo Speakerphone Station User’s Guide 5. Press a blank programmable button location to serve as enable/disable button for the feature you’ve selected. 6. Select NEXT until the desired feature appears. • Headset to choose headset Executive Override Group Listen Headset Meet Me Message Wait EXIT PREV NEXT Figure 7-6 Programming Headset Button 7. Return to previous steps to add another device, or select SPEAKER to quit. • To enable headset mode, —Select enable/disable button to enable mode.
Other Advanced Features 7.7 Account Codes If the installer has arranged your system for account code entry, your display may prompt you to enter an account code after answering a call. • To enter account code on an incoming call, 1. If available, press the programmed ACCOUNT CODE button (the call in progress is not interrupted). 2. IF not available, press INTERCOM and dial *04 (call is automatically placed on hold).
iPrimo Speakerphone Station User’s Guide 2. Press INTERCOM (call is automatically placed on hold). 3. Dial *04 AND account code, or press the programmed ACCOUNT CODE button. 4. LISTEN for dial tone AND DIAL number you are calling. Note: See page 79 for instructions on programming a dedicated ACCOUNT CODE button. 7.8 Dial By Name The Dial By Name feature provides an index of names for you to search through.
Other Advanced Features 3. Select ALL to view all entries or select an interactive button corresponding to the letters in the name you want to locate (for example, dial ABC for Comdial). There is no limit to the number of digits you can dial. 4. The display shows the first existing name match to the dialed digits or shows a NO MATCH message if the system can not find a match. QZ MNO ABC PRS DEF TUV GHI WXY JKL OTHER ALL EXIT Figure 7-9 Entering Search 5.
iPrimo Speakerphone Station User’s Guide 7.9 Volume Control 7.9.1 SETTING CURRENT VOLUME LEVEL The volume control on your telephone is a multipurpose control you can use to set the volume (loudness) of the ringer, the speaker, the handset, the headset, background music, and the group listening mode. Volume Buttons (UP) (Down) • There are four ringer loudness levels (plus an off position).
Other Advanced Features • There are eight speaker loudness levels. Set these levels for the current call as follows: —While on a call and in speakerphone mode, press the VOLUME UP OR VOLUME DOWN button once for each change in loudness that you desire. • There are eight headset loudness levels that you can set for the current call as follows: —While on a call and in headset mode, press the VOLUME UP OR VOLUME DOWN button once for each change in loudness that you desire.
iPrimo Speakerphone Station User’s Guide 7.9.2 MUTING YOUR SPEAKERPHONE By using the MUTE button, you can block transmission of your voice to the distant party. You can do this whether you are using the handset or the speaker. • To mute your station, —Press MUTE (mute function and light turn on). You can still hear the distant party, but he or she cannot hear you. • To speak to the distant party, —Press MUTE again (mute function and light turn off).
Other Advanced Features 7.10 Programmed Button Display 7.10.1 BUTTON FUNCTIONS DISPLAY (BUTTON QUERY) You can cause the display to identify the function of each button on your telephone. • To button query your telephone, 1. Select OPTIONS. 2. Select Programming. Speed Dial DSS Feature Button Button Query EXIT PREV Figure 7-10 Button Query 3. 4. 5. 6. Select NEXT until the Button Query option appears. Select Button Query. Press the button in question.
iPrimo Speakerphone Station User’s Guide • To identify the station that occupies a busy line, 1. Press the DSS/BLF button for busy line. 2. Read your display for intercom number of station that is busy on line. • To identify the line that a busy station occupies, 1. Press the DSS/BLF button for busy station. 2. Read your display for the busy station’s line number. 7.11 Paging Your system provides an all-call or a zone page feature that you access by dialing special codes.
Other Advanced Features At times other telephone users may page you with instructions to meet them on line. This is known as a Meet-Me page. You can go to the nearest telephone, dial a code, and be in contact with the paging party. • To reply to a Meet-Me page, 1. 2. 3. 4. 104 Lift the handset of the nearest telephone. Press INTERCOM. Dial 78. Meet paging party on line.
iPrimo Speakerphone Station User’s Guide 7.12 Viewing The Call Log The Call Log feature allows you to view the last 10 outgoing calls made from your station. If you have caller ID, the LCD will also display incoming calls. Incoming calls are designated with an I next to the number and outgoing calls are designated with an O. • To view the call log, 1. Select OPTIONS. 2. Select Call Log.
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iPrimo Speakerphone Station User’s Guide APPENDIX A - FEATURE ACCESS CODES This chart provides you with a quick reference guide of the feature dialing codes. If you wish, you can detach these pages and keep them near your telephone to serve as a stand alone reference. On page 73, the Feature Access Code section describes a method to program these codes on your telephone at unused programmable buttons.
Feature Call Park, Orbit 910-990 Enable Code Disable Code INTERCOM + * + 910 to 999 Call Park, Pickup INTERCOM + # + 910 to 999 Call Pickup, Directed INTERCOM + *4 + extension number Call Pickup, Group INTERCOM + #4 Clear Major Alarm Ring INTERCOM + #09 DISA Access Installer Assigned Do Not Disturb INTERCOM + #01 Do Not Disturb Override extension number + *3 DSS/BLF Programming INTERCOM + **3 Executive Override Ext.
iPrimo Speakerphone Station User’s Guide Feature Enable Code Line Groups 12-16 INTERCOM + 60 to 64 Line Pick Up From Any Station, Zones 1-4 INTERCOM + 65 to 68 Line Pick Up From Any Station, All Zones INTERCOM + 69 Meet-Me Answer Page INTERCOM + 78 Message Waiting INTERCOM + *3 + extension number Message Wait Retrieval #00 Operator Access INTERCOM + 0 Paging, All Call INTERCOM + 70 Paging, Zones 2-8 INTERCOM + 71 to 77 Paging, Meet-Me INTERCOM + 78 Park Orbit Retrieve INTERCOM + # +
Feature Enable Code Response Message INTERCOM + **6 + button + 01 to 30 Service Observing INTERCOM + #03 + extension number Speed Dial, Station Keypad 1, 2, 3, 4, 5, 6, 7, 8, 9, or 0 Speed Dial, System *100 to *599*000 to *999*0000 to *1999 (Dial code varies with system programming) Speed Dial, Programming INTERCOM + **1 Station Lock INTERCOM + #04 + code Volume Save INTERCOM + **7 Voice-Announce Block INTERCOM + *2 Disable Code INTERCOM + #2 Note: The dialing codes provided in this quic
iPrimo Speakerphone Station User’s Guide APPENDIX B - DISPLAY ABBREVIATIONS This chart identifies the interactive button abbreviations that appear in your display. Abbreviation Feature Definition ACCT Account Codes Stores a button that enables account code entry. ALERT Set Reminder Sets two reminder alerts that will sound at your station at specified times. ALL All Calls Forward Route all of your calls to a different station location. ANS Answer Answers any call ringing at your station.
Abbreviation Feature Definition CAMP Camp On Has system call you when busy station becomes idle. When chosen as a feature, stores a button that enables the function. CFWD Call Forward Forwards all of your calls to a different station location. When chosen as a feature, stores a button that enables the function CALLBK I Will Call Back Respond to a SOHVA call with a non-verbal message. CLEAR Clear Features Stores a button that clears a currently active or engaged feature.
iPrimo Speakerphone Station User’s Guide Abbreviation Feature Definition DND Do Not Disturb Makes your station appear busy to other stations. When chosen as a feature, stores a button that enables the function. DSS/BLF Direct Station Select Stores a personal intercom number at a DSS/BLF button. EXIT Exit Selection Ends a current programming session. EXT System Speed Dial By Name Selects system speed dial numbers to access through the dial by name interface.
Abbreviation Feature Definition HAVE HOLD Ask Caller To Hold Send a non-verbal response to a SOHVA caller so he or she will know to place the outside caller on hold. INT Internal Dial by Name Selects speed dial intercom numbers to access through internal dial by name. (2 Line LCD) LIGHT Light (contrast) Makes the LCD screen lighter. MSG Message Turns on message waiting light at another station. MUSIC Background Music Turn on the background music at your station.
iPrimo Speakerphone Station User’s Guide Abbreviation Feature Definition OVER Override Overrides either a do-not-disturb condition or a busy signal at a station you have called. PAGE Paging Zone When chosen as a feature, stores a button that provides one-button access to paging. PARK Park Orbit When chosen as a feature, stores a button that provides one-button parking of calls. PCKUP Pick Up When chosen as a feature, stores a button that allows you to pick up a call ringing elsewhere.
Abbreviation Feature Definition RING Ring Tone Select different ringing tones. SAVE Save Number Permanently saves last number you dialed. When chosen as a feature, stores a button that provides the function. SDIAL Speed Dial Programs a number for one-button calling. SEND Send Transfer Re-transfers a previously transferred call that returned to your station. SET Set Feature Enable call forwarding.
iPrimo Speakerphone Station User’s Guide Abbreviation Feature Definition TAKE MSG Take A Message Send a non-verbal response to a SOHVA caller so he or she will know to take a message from an outside party. VAB Voice Announce Block Inhibits your station from receiving a SOHVA. Also, blocks voice calls sent over the speaker. When chosen as a feature, stores a button that provides the function.
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iPrimo Speakerphone Station User’s Guide APPENDIX C - GLOSSARY A Account Code A group of numbers, up to 16 digits in length, entered by station users during incoming or outgoing calls; the system uses account codes to identify the calls by category, or special grouping, for call accounting purposes. All-Call Paging Paging through the intercoms of all stations in the system. Assist Button A button that you can program that will let you send a message requesting assistance to the LCD of another telephone.
Automatic Route Selection (ARS) ARS allows the system to automatically select the least costly line group available to a station to route a call. The system modifies the dialed number, if needed, to match the selected line group. ARS makes routing decisions (which lines to route a call over, if and how to modify a number, and costing information) based entirely upon the programming of the system.
iPrimo Speakerphone Station User’s Guide Call Pick-Up Answering a call at one telephone when it is ringing at another telephone. Call Transfer Transferring a call from one station to another. The transfer can be screened, i.e., you find out who is calling and announce them to the party being called; or unscreened, i.e., you transfer the call without identifying the calling party to the called party.
Dial By Name This feature allows users to employ any two-line display, LCD speakerphone and its interactive buttons to search through an index of names, locate a desired station name or system speed dial name, and automatically call the located item. Digital Voice Announcing (DVA) The DVA is a line-powered device that provides voice prompts for auto-attendant and transfer, or you can use it to enhance the operation of DISA and Tracker.
iPrimo Speakerphone Station User’s Guide DXP, DXP Plus, FXS and FXT Common Code Based Systems; DXP, DXP Plus, FXS and FXT Comdial Communication Systems so named because the programmed function codes of these systems are interchangeable. Dynamic Line Button System temporarily assigns a normally unassigned line to an idle line button for certain call handling operations.
I Industry Standard Telephone (IST) Analog telephone with only a basic 12 button keypad and no advanced features Intercom An internal communication system that allows you to dial another station at your office or location without connecting to the outside telephone system. K Keypad Buttons 0 through 9, * and # used for dialing. L Last Number Redialing Automatically dialing the last number dialed. LCD Liquid crystal display; the alphanumeric display of several Comdial Digital Telephone models.
iPrimo Speakerphone Station User’s Guide M Meet-Me Answer Page Any user can dial a code in response to an all-call or zone page and be connected to the paging party in a private conversation. Messaging Turning on a telephone lamp to let the user know that a message awaits pickup and leaving a message on the display of a telephone that gives information on your status. Mute A fixed feature button that keeps a distant party from hearing your conversation.
Prime Line A line designated to a particular telephone and automatically selected when the handset is lifted. Privacy Line feature, assigned by the programmer, to allow only one station to access a line at any time; no other station has access to the line unless the user makes it available through conferencing. Programmable Buttons Each telephone or station has buttons that can be user-programmed for autodialing numbers or feature codes, or other special purpose dialing requirements.
iPrimo Speakerphone Station User’s Guide S Saved Number Redialing Saving a last manually dialed number for later autodialing. Screened Call Transfer Allows users to first announce and then transfer both line and intercom calls from one station or group to another. Service Observing Class of service programming option allows users to enter an inprogress call in an unannounced muted mode to monitor the call. Speed Dialing Autodialing using the keypad buttons.
System Speed Dial System speed dialing provides system users with a repertory of up to 500 numbers that they can dial from any telephone in the system. The installer or the attendant is responsible for storing the system speed dial numbers. T TAP (Flash/Recall) Depending on your system’s programming, this button gives you a fresh dial tone or activates a hookflash. Toll Restriction Class of service feature by which the system allows or denies outgoing calls to selected users over selected lines.
iPrimo Speakerphone Station User’s Guide Voice Announce Blocking (VAB) A telephone can be set to block voice calls sent to it over the speaker. Z Zone Paging Paging through the intercoms of some stations or departments in the system.
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iPrimo Speakerphone Station User’s Guide APPENDIX D - SPEAKERPHONE CHARACTERISTICS When using your speakerphone, the microphone and loudspeaker are farther away from you than when you use a handset. Both the signal from the loudspeaker and the signal to the microphone must be strengthened.
Note: Pressing any button (mute, hold, etc.) on the speakerphone while in full-duplex mode causes the system to perform the “speech training” test again. For example, if you press MUTE while in full-duplex mode, when you release the call from mute, the system will perform the entire “speech training” test. To maximize the usefulness of your full-duplex speakerphone, take note of these following observations about full-duplex speakerphone operation.
iPrimo Speakerphone Station User’s Guide • If both you and the distant party are using full-duplex speakerphones, the sensitivity to both echo path changes and volume reduction during double-talk is doubled from the sensitivity when just one full-duplex speakerphone is involved. Half-Duplex Speakerphone Guidelines The speakerphone user guidelines in this section do not apply when your speakerphone is operating in full-duplex mode.
In some situations, such as when either you or the distant party is in a noisy environment, you may have to lift your handset to ensure a clear conversation. When using your speakerphone, the microphone and loudspeaker are farther away from you than when you use a handset. Both the signal from the loudspeaker and the signal to the microphone must be strengthened.
iPrimo Speakerphone Station User’s Guide APPENDIX E - FEATURE NETWORKING SUPPORT The system that your IP speakerphone works into can be either a local stand-alone system or part of a system-to-system network. System-tosystem networking connects several systems together in an arrangement that allows unified communications throughout the network. Depending upon the networked system to which your IP speakerphone connects (either the host system or one of the node systems) feature set capability differs.
Feature Name Type Network Originate Terminate Both Remote Network Support Feature Parameters Program Feature ANI (passed across the network but must be enabled per node) Terminating Comdial/ QSIG Local (display telephones) Node ANI DNIS (passed across the network but must be enabled per node) Originating Comdial/ QSIG Local (display telephones) Node ANS Detect Originating Comdial Across Network ARS Both Comdial Across Network Node ASR N/A None Local Node Attendant Programing Bo
iPrimo Speakerphone Station User’s Guide Feature Name Type Network Originate Terminate Both Remote Network Support Auto Redial Originating None Feature Parameters Program Feature Across Network Node Aux Line Across Network Node Aux Ring Local Node Block Program Across Network Incoming DID Node Button, Programma ble Both Comdial Across Network (with limitations) Node/ Station Call Costing Originating None Across Network (with limitations) Node/ Station Call Divert Terminating
Type Network Originate Terminate Both Remote Network Support Call Pickup Directed Terminating Call Pickup Group Feature Name Feature Parameters Program Feature Comdial Across Network Node/ Station Terminating None Local Node/ Station Call Time Originating None Across Network Node/ Station Call Transfer Both Comdial Across Network Node/ Station Call Waiting Tone Terminating None Local Node/ Station Camp On Terminating None Local Node/ Station CFOS Both None Local Node/
iPrimo Speakerphone Station User’s Guide Type Network Originate Terminate Both Remote Network Support Feature Parameters Program Feature Dist Ring Terminating None Local Node/ Station Dial by Name Originating None Local Node/ Station Directed Station Hold Both None Local Node/ Station Local Node/ Station Feature Name Disable Station Disconnect Notification Both None Across Network DND/ inhibit/ override Terminating Comdial/ QSIG Local Node DNIS (passed across the Network but
Type Network Originate Terminate Both Remote Network Support Enhanced Night Mode Terminating Enhanced Ringing Executive Override Feature Name Feature Parameters Program Feature None Across Network Node Terminating None Across Network Node Both None Local Node Extended DTMF Feature Numbering Group Listen Terminating None Across Network Node/ Station Hands Free Both None Across Network Node/ Station Hold Terminating Comdial/ QSIG Across Network Node/ Station Hunt Group (can a
iPrimo Speakerphone Station User’s Guide Type Network Originate Terminate Both Remote Network Support Feature Parameters Program Feature Idle Line Both None Local Node Incoming Call Routing Both Comdial Across Network Node Local Node Feature Name Intercom Numbering Intercom Speed Dial Last Number Dialed Originating None Across Network Node/ Station LCD Contrast Both None Local Station Only Node/ Station LCD Messaging Both None Local Node Line Group Both None Local or Netw
Type Network Originate Terminate Both Remote Network Support Feature Parameters Program Feature Mark Both None Local Node/ Station Message Deposit Both Comdial Local Node/ Station Message Waiting Terminating Comdial Across Network Node/ Station Music, Background Both None Local Music, On Hold Both None Local Mute Both None Across Network Node/ Station Operator/ Network Both Comdial Across Network Hub Operator/ Node Both Comdial Local Node Page Both None Local No
iPrimo Speakerphone Station User’s Guide Type Network Originate Terminate Both Remote Network Support Feature Parameters Program Feature Query (button) Originating None Local Node/ Station Queue Terminating Comdial Local Node/ Station Quick Transfer Terminating Comdial Across Network (with limitations) Node/COS Across Network (with limitations) Node/ Station Feature Name Recall Call Forward Recall Timing (Hunt Group) Terminating Comdial/ QSIG Across Network Node Record Both Co
Type Network Originate Terminate Both Remote Network Support Feature Parameters Program Feature Silent for Ringing Both None Local Node/ Station SLPS— Brokers Mode Both None Local SLPS— Dial Saved Number Originating None Across Network SLPS— Pick Up Last Line Terminating None Across Network SLPS— Save Number Originating None Across Network SLPS— TAP Both None Across Network SMDA/ SMDR Both Comdial Across Network (with limitations) Softkey Both Comdial Across Network (with
iPrimo Speakerphone Station User’s Guide Type Network Originate Terminate Both Remote Network Support Feature Parameters Program Feature SOHVA Service Observe Originating None Local Node/ Station Dial Originating None Across Network Node/ Station System Speed Dial Both None Across Network Node Station Monitoring (DSS/BLF) Both Comdial Across Network (with limitations) Hub only Station Names Both None Across Network Node/ Station Station State Query Originating Comdial Acros
Type Network Originate Terminate Both Remote Network Support Toll Restriction Both Tracker Feature Name Feature Parameters Program Feature None Across Network Node/COS Both Comdial Local Transfer to Voice Mail Both Comdial Across Network Trunk to Trunk Transfer Both Comdial Across Network Voice Announce Block Terminating Comdial Across Network Node/ Station Serial WP Integration Across Network Hub and VM VVP Across Network Hub and 146 Comdial Node/ Station October, 02
iPrimo Speakerphone Station User’s Guide INDEX A Account Code 76, 119 Account Codes 96 entering for incoming calls 96 entering for outgoing calls 96 Advanced Options 39 All-Call Paging 119 Answering Calls 7 Assist Button 119 Attendant 119 Authorization Entry Code 76 Auto Redial 76 Autodialing 119 Automatic Callback 119 Automatic Dialing 34, 119 Automatic Redial 89 Automatic Route Selection 120 Automatic Station Relocation 120 B Background Music 76, 85 Block Programming 120 Button Inquiry 102 Button Query
N Group Listen 77 H Headset 77 Headset Connectors 94 Headset Jack 8, 94 Hold Button 9 Holding Calls 18 I Interactive Buttons 9 Intercom 124 INTERCOM Button 13 Intercom Button 9 Intercom Calls Answering 17 L LCD 124 description 8 Feature Buttons 76 Message Delivery 59 Message List 62 setting display contrast 4 Line Groups 86 M Making Calls Intercom 33 Outside Calls 31 Meet Me 77 Message Wait 77 Message Waiting Light 63 Message-Waiting Light 8 Microphone Opening 8 Monitored Stations 24 MUTE Button 13 Mut
iPrimo Speakerphone Station User’s Guide System Speed Dial 128 T TAP 128 Tap Button 10 Tracker Paging System 78 Transfer/Conference Button 10 V Voice Announce Blocking 28 Voice-Announce Block 78 Volume Control 11, 99 Volume Level setting 5 Volume Save 78 W Wireless Paging 91 Jun ‘02 Comdial Index-3
Index-4 Comdial Jun, ‘02
GCA70-377.03 Printed in U.S.A.
