Specifications

C h a p t e r
9
Troubleshooting
This chapter describes how to troubleshoot problems when installing and usi
ng a W300. For any problems not addressed here; contact the service provid
er for help.
T A B L E 2 6 T R O U B L E S H O O T I N G
Problem Troubleshooting
Power indicator is
OFF when the
device is powered
on.
Make sure to use the power adapter included in the
package. Make sure that the adapter is connected properly
to the device and power outlet.
DSL indicator is OFF
when the telephone
line is connected.
Make sure to use standard telephone lines (e.g., the
companion telephone line). Make sure that the lines
are connected properly. Check all the port connections.
Wait for 60 seconds for the device to establish an ADSL
connection.
When the
telephone line is
connected, DSL
indicator alternates
between slow and
fast flashing.
It indicates the connection failure between the device and
the office-end DSLAM. Please make sure that the lines are
connected properly. If a telephone is required to be installed
in front of the splitter, make sure to install a voice filter
properly.
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