Resolution Direct Vent Gas Fireplace Installation and Operating Instructions Models: VHLDV500 WARNING If the information in these instructions is not followed exactly, a fire or explosion may result causing property damage, personal injury or loss of life. – Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance. – WHAT TO DO IF YOU SMELL GAS • Do not try to light any appliance.
CONTENTS Resolution Direct Vent Gas Fireplace Thank you and congratulations on your purchase of a Vermont Castings Fireplace. PLEASE READ THE INSTALLATION AND OPERATION INSTRUCTIONS BEFORE USING THE APPLIANCE! IMPORTANT: Read all instructions and warnings carefully before starting installation. Failure to follow these instructions may result in a possible fire hazard and will void the warranty. Important Safety Information..................................... 3 Code Approval...............................
IMPORTANT SAFETY INFORMATION Resolution Direct Vent Gas Fireplace INSTALLER OWNER Please leave these instructions with the appliance. Please retain these instructions for future reference. WARNING • Read this owner’s manual carefully and completely before trying to assemble, operate, or service this fireplace. • Any change to this fireplace or its controls can be dangerous.
IMPORTANT SAFETY INFORMATION and CODE APPROVAL 12. Do not use this fireplace to cook food or burn paper or other objects. 13. Never place anything on top of fireplace. 14. Do not use any solid fuels (wood, coal, paper, cardboard, etc.) in this fireplace. Use only the gas type indicated on rating plate. 15.
product features Resolution Direct Vent Gas Fireplace • This appliance has been certified for use with either natural or propane gas. See appropriate data plates. • This appliance is not for use with solid fuels. • The appliance is approved for bedroom or bedsitting room installations. • The appliance must be installed in accordance with local • • • Access Panel codes if any. If none exist use the current installation code. ANSI Z223.1/NFPA 54 in the USA, CSA B149 in Canada.
FIREPLACE and FRAMING DIMENSIONS Resolution Direct Vent Gas Fireplace Min. Rough Opening Depth 3256 ” (816 mm) 2456O” (622 mm) 8 6QE” (218 mm) 23(6 ” (606 mm) 23(6 ” (606 mm) 10 39 5 14 6Q m E” m ) m m ) 49 6QE” (1253 mm) Min. Rough Opening Width 29 (2 0 (6 ” 79 56(6QE” (1434 mm) 56(6QE” (1434 mm) Min.
pRE-INSTALLATION INFORMATION Resolution Direct Vent Gas Fireplace Before You Start firebox framing Read this homeowner manual thoroughly and follow all instructions carefully. Inspect all contents for shipping damage and immediately inform your dealer if any damage is found. Do not install any unit with damaged, incomplete, or substitute parts. Check your packing list to verify that all listed parts have been received.
pRE-INSTALLATION INFORMATION Resolution Direct Vent Gas Fireplace Fireplace Location Plan for the installation of your appliance. This includes determining where the unit is to be installed, the vent configuration to be used, framing and finishing details, and whether any optional accessories (i.e. blower, wall switch, or remote control) are desired. Consult your local building code agency to ensure compliance with local codes, including permits and inspections.
clearances Resolution Direct Vent Gas Fireplace WARNING Clearances to combustibles Wall Follow these instructions carefully to ensure safe installation. Failure to follow instructions exactly can create a fire hazard. Stud 12" (305 mm) The appliance cannot be installed on a carpet, tile or other combustible material other than wood flooring.
SECURe FIREPLACE to floor or framing Resolution Direct Vent Gas Fireplace The fireplace must be secured to the floor and/or to framing studs as shown in Figure 6. Use two (2) wood screws or masonry/ concrete screws to secure fireplace to the floor. Use four (4) screws to attach fireplace to framing. The side nailing flanges are 1/2" or 5/8" to accommodate different wall thickness.
Read all instructions completely and thoroughly before attempting installation. Failure to do so could result in serious injury, property damage or loss of life. Operation of improperly installed and maintained venting system could result in serious injury, property damage or loss of life. Resolution Direct Vent Gas Fireplace NOTICE WARNING venting INSTALLATION Failure to follow these instructions will void the warranty.
VentING installation Resolution Direct Vent Gas Fireplace There are two basic types of direct-vent installation: • Horizontal Termination • Vertical Termination It is important to select the proper length of vent pipe for the type of termination you choose. It is also important to note the wall thickness. for horizontal termination Select the amount of vertical rise desired.
ventING installation Resolution Direct Vent Gas Fireplace General Venting Information - Termination Location INSIDE CORNER DETAIL V G H A D L V E C B V F Figure 8 Termination Locations B Fixed Closed Ope ra V B B V B V VENT TERMINATION V J A CFM145a V Fixed Closed Operable ble X AIR SUPPLY INLET X B M I V K X AREA WHERE TERMINAL IS NOT PERMITTED Canadian Installations1 US Installations2 CFM145a Termin Location A = Clearance above grade, veranda, porch, 12” (30 cm)DV
ventING installation Resolution Direct Vent Gas Fireplace Termination Clearances Termination clearances for buildings with combustible and noncombustible exteriors. Alcove Applications* Inside Corner Outside Corner G= Combustible 6" (152 mm) G F= Combustible 6" (152 mm) Noncombustible 2" (51 mm) V Noncombustible 2" (51 mm) V C V O F Balcony with perpendicular side wall Balcony with no side wall D C E E = Min. 2” (51 mm) for non-vinyl sidewalls Min.
ventING installation Resolution Direct Vent Gas Fireplace Vertical Sidewall Installation NOTE: Sealant is not required to assemble fireplace venting. Do not use silicone sealant at the inner flue exhaust connections. Step 1 Locate vent opening on the wall. It may be necessary to first position the fireplace and measure to obtain hole location. Depending on whether the wall is combustible or noncombustible, cut opening to size. Figure 11 (For combustible walls first frame in opening.
ventING installation Resolution Direct Vent Gas Fireplace VERTICAL/Horizontal termination configurations Since it is very important that the venting system maintain its balance between the combustion air intake and the flue gas exhaust, certain limitations as to vent configurations apply and must be strictly adhered to. 24” (610 mm) 36" (914 mm) Max. 36" (914 mm) Max.
ventING installation Resolution Direct Vent Gas Fireplace • For each 45° elbow installed in the horizontal run, the Below Grade Installations • When it is not possible to meet the required vent terminal clearances of 12" above grade level, a snorkel kit is recommended. It allows installation depth down to 7" (178mm) below grade level. The 7" (178mm) is measured from the center of the horizontal vent pipe as it penetrates through the wall. length of the horizontal run MUST be reduced by 18" (45 cm).
ventNG installation Resolution Direct Vent Gas Fireplace WARNING If the foundation is recessed, use recess brackets Snorkel (not supplied) for securing lower Foundation portion of the Recess snorkel. Fasten Wall Screws brackets to wall first, then secure to snorkel with self drilling #8 x Watertight Seal Sheet Metal Screws 1/2 sheet metal Around Pipe screws. It will be necessary to extend vent pipes Figure 19 out as far as the Snorkel Installation, Recessed Foundation protruding wall face.
ventING installation Example: Elbow 1 Elbow 2 Elbow 3 Elbow 4 Total Angular Variation = = = = = Resolution Direct Vent Gas Fireplace For optimal flame appearance, a restrictor disc is necessary on straight vertical runs of 10' of more. 90° 45° 45° 90° 270° • Runs may not incorporate elbows. • The disc is part number 56D3027 and is included in installation manual packet. 1 • Drop the disc into a 5" inner collar before installing 2 3 • 4 24" Min.
ventING installation Resolution Direct Vent Gas Fireplace /" 10 1 2 101 4. Connect a section of pipe and extend up through the hole. NOTE: If an offset is needed to avoid obstructions, you must support the vent pipe every three (3) feet. Use wall straps for this purpose. Refer to Page 18, Figure 21. Whenever possible, use 45° elbows instead of 90° elbows. The 45° elbow offers less restriction to the flow of the flue gases and intake air. 5.
fireplace installation Resolution Direct Vent Gas Fireplace check gas type Use proper gas type for the fireplace you are installing. If you have conflicting gas type, do not install fireplace. See dealer where you purchased the fireplace for proper fireplace for your gas type or conversion kit. A qualified installer or service person must connect appliance to gas supply. Follow all local codes.
fireplace installation caution WARNING Resolution Direct Vent Gas Fireplace Only persons licensed to work with gas piping may make the necessary gas connections to this appliance. CAUTION NOTE: The gas line connection may be made using 1/2" rigid tubing or an approved flex connector. Since some municipalities have additional local codes it is always best to consult your local authorities and the current edition of the National Fuel Gas Code ANSI.Z223.1, NFPA54.
CHECK GAS PRESSURE and ELECTRICAL INSTALLATION 1. Check gas type. The gas supply must be the same as stated on the appliance’s rating decal. If the gas supply is different from the fireplace, STOP! Do not install the appliance. Contact your dealer immediately. 2. To ease installation, a 24" (610 mm) flex line with manual shut-off valve has been provided with on this appliance. Install and attach 1/2" gas line onto shut-off valve. 3.
ELECTRICAL INSTALLATION Resolution Direct Vent Gas Fireplace JUNCTION BOX WIRING 1. This should be done before framing the fireplace. Wire the receptacle into an electrical circuit. Wire with minimum 60° C wire in accordance with prevailing codes. 2. Remove the external junction box cover by removing the screw from the side of the outside firebox wall. Junction box was installed at the factory. 3. The junction box cover has a factory installed “romex” style strain relief connector.
ELECTRICAL INSTALLATION Light 300 Watt Max Resolution Direct Vent Gas Fireplace A/C Module To Outlet Pilot Optional Blower 300 Watt Max Rear Burner Solenoid 300 Watt Max RF Receiver ON/OFF Button A/C Module Control Board Black / Thermopile Red / Thermopile Sensor Conversion NG/LP Ignitor / Sparker Plug-in Connector Control Board to Command Center NOTE: Wall switch wires must be connected together if a wall switch is not being used.
WARNING Electrical Grounding Instructions: This appliance is equipped with a three-prong (grounding) plug for your protection against shock hazard and should be plugged directly into a properly grounded three-prong receptacle. NOTE The black and white wires on the AC box wiring harness are marked ‘Blower’, ‘Light’ and ‘Aux’. It is important to use the wires marked ‘Blower’ or the control will not work correctly.
final installation Resolution Direct Vent Gas Fireplace Glass Frame Removal 1. Remove the plate located in front of the glass at the bottom. 2. Remove rod provided for screen assembly located beneath the cover plate. 3. Rotate the access doors on the right and left side of the glass toward the glass. 4. Remove glass frame by releasing the three latches located at the top of the firebox. Tilt glass away from the unit, lift glass frame up and away from the unit.
final installation Resolution Direct Vent Gas Fireplace 1. Remove the trapezoidal light shroud located at the back of the firebox by unfastening the three screws. 2. Disassemble the trapezoidal light shroud by unfastening the four screws which secure the front to the back. Set lens with the orange painted surface toward the bottom. Center the lens right to left. Reassemble the front to the back and set the side. 3. Place the right side panel by sliding it at an angle to clear the grate.
log placement Resolution Direct Vent Gas Fireplace LOG placement Figure 35 LG753 Burner Grate Assembly Log #1 LG753 VHLDV burner grate 1. Hold Log #1 with the flat side of the log parallel to the right brick. Place the log on the pin on the right rear of the log bracket. Make sure to fit the notch in the front of the log over the fettle. There should be a slight gap (approximately 3/8") between the log and the brick. Figure 36 LG754 Log #2 LG754 VHLDV right log #1 2.
log placement Resolution Direct Vent Gas Fireplace Log #3 3. Hold Log #3 in your left hand with the thick end of the log on your left. Orient the log so the log sits on the pin on the rear of the left fettle bracket. The notch under the right end of the log should fall just behind the rear burner. Figure 38 LG756 Log #4 LG756 left rear log #3 4. Hold Log #4 with the square base of the log on the bottom. Place the log just in front of the light fixture and resting on top of the keys on Logs #1 and #3.
log placement Resolution Direct Vent Gas Fireplace Log #6 6. Position Log #6 with the "hump" pointing up. Place the log on top of Log #3 and angle the log toward the front of the unit to rest on top of the right end of Log #2 in the notch provided. Figure 41 Log #7 LG759 LG759 7. Hold Log #7 with the long end to left the left middle log #6 and the short end to the right and pointing slightly up and toward the back. Place the indentation in the bottom of the log on the key provided on top of Log #5.
LOG PLACEMENT Resolution Direct Vent Gas Fireplace 9. Position Log #9 with the "V" in the log to the left. Place the log on top of the key on the right end of Log #6 with the front branch on the "V" protruding beyond the front of the fettle resting just on top of and to the left of the middle tine of the fettle. Figure 44 LG762 Log #9 LG762 ANDIRON INSTALLATION center log #9 Slide bracket on back of each andiron over second grate tine from each end and rest legs on stone hearth.
OPERATING INSTRUCTIONS Resolution Direct Vent Gas Fireplace WARNING for your safety read before lighting If you do not follow these instruction exactly, a fire or explosion may result causing property damage, personal injury or loss of life. A. This appliance is equipped with an ignition device which automatically lights the pilot. Refer to the instructions. B. BEFORE OPERATING smell all around the appliance area for gas.
OPERATING INSTRUCTIONS Resolution Direct Vent Gas Fireplace OPERATing INSTRUCTIONS 1. STOP! Read the safety information above. 2. This appliance is equipped with an ignition device which automatically lights the burner. Do not try to light the burner by hand. 3. With five (5) minutes to clear out any gas. Then smell for gas, including near the floor. If you smell gas, STOP! Follow "B" in the safety information on Page 35. If you do not smell gas, go to next step. 4.
SIGNATURE COMMAND SYSTEM OPERATION INSTRUCTIONS Resolution Direct Vent Gas Fireplace FEATURES RF Receiver ON/OFF Command Center To Thermopile To Sensor • Easy Access Function Operation and System Configuration • Operation Confirmation/Fault Diagnostic Indications (LED/Buzzer) • ON/OFF/HI/Med/Low Operation • Optional Wall Mounting Control Board NG/LP Conversion • Electronic Ignition • Pilot Lockout safety feature • Electric Power Regeneration from Thermopile to save • • • • • • • To Sparker battery
Resolution Direct Vent Gas Fireplace SIGNATURE COMMAND SYSTEM OPERATION INSTRUCTIONS SYSTEM CONFIGURATION/SETUP All System configuration/setup is done on the Command Center. NOTE: When using On/Off wall switch, the switch must be in the ON position to perform all configuration set ups at the command center. COLD CLIMATE OPTION Choose the Mode That Best Suits Your Needs The Signature Command System is designed to operate in either Standing Pilot or Intermittent Pilot mode.
SIGNATURE COMMAND SYSTEM OPERATION INSTRUCTIONS Resolution Direct Vent Gas Fireplace FUNCTIONS/OPERATION (with Command Center) Turning on the fireplace 1. Turn on the master switch and wait for a beep. 2. Press the ON button on the Command Center or turn on wall switch. Pilot will light and burner will come on High setting or last memory setting (See Turning Off Fireplace below). For memory feature. Pilot Safety Lockout Function 1.
Logo Bar n Function Areas of the LCD Display Figure 47 shows the display of the TSFRSC LCD. Information Bar The information bar shows the room temperature, the “sending signal” radio icon, the low battery indication icon, the child-proof icon, and the flame icon. This area doesn’t have touch buttons. • The room temperature will always be shown after • • • • power-up. It displays the room temperature from 40 °F to 99 °F.
TOUCH SCREEN REMOTE CONTROL OPERATION LED Setting Privacy Code on Transmitter: Figure 49 ON Command Center 20300293 FP2650 Figure 51 Battery Door Front Panel Bezel Optional 4. During the 10 seconds, press the OFF button on the transmitter to learn. Another two beeps will be given to FP2650 confirm a successful learning. Figure 30 WARNING 1. Press the ON/arrow button and the TIMER button at the same time to enter privacy code setup mode. 2. The setup display is shown in the figure.
Resolution Direct Vent Gas Fireplace TOUCH SCREEN REMOTE CONTROL OPERATION THERMO, LIGHT, FAN, AUX) are pressed and flashing. 1. Press the ON/up button to turn on the fireplace. The flame icon on the LCD displays High. 2. Press the OFF/down button to decrease the flame height and turn off the fireplace. When the OFF/down button is pressed for three times, the flame icon changes form High to Medium, to Low, then to Off. 3.
TOUCH SCREEN REMOTE CONTROL OPERATION will automatically adjust the flame height according to the difference between the Set temperature and the Room temperature. There is no manual flame height adjustment. The fan speed will also automatically adjust if turned on. NOTE: When entering the Smart Mode® thermostat function there will be a 10 second delay for the flame and blower adjustment. When Smart Mode® thermostat operates automatically there can be up to a 3 minute delay for flame/blower adjustment.
TOUCH SCREEN REMOTE CONTROL OPERATION Resolution Direct Vent Gas Fireplace decrease the light brightness (Off-Low-Medium-High). 3. Press the light button again to confirm the setting. The new setting will be transmitted to the receiver. 4. After the signal is sent, the On/up and Off/down buttons become flame height controller again. 5.
TOUCH SCREEN REMOTE CONTROL OPERATION Resolution Direct Vent Gas Fireplace n Using the Mounting Base The transmitter comes with a mounting base which allows you to hang the transmitter on the wall. 1. Secure the mounting base on the wall with supplied screws. For best viewing angle, make it the same height as your eyes. 2. Hang the transmitter on the hook of the mounting base, then push down so the transmitter is flush to the mounting base.
WARNING Resolution Direct Vent Gas Fireplace cleaning and maintenance Turn off gas before servicing fireplace. It is recommended that a qualified service technician perform these check-ups at the beginning of each heating season. Sensor Burner, Pilot and Control Compartment Thermopile Keep the control compartment, logs, and burner areas surrounding the logs clean by vacuuming or brushing at least twice a year.
cleaning and maintenance Vent SysteM The fireplace and venting system should be inspected before initial use and at least annually by a qualified field service person. Inspect the external vent cap on a regular basis to make sure that no debris is interfering with the airflow. Inspect entire venting system to ensure proper function. Glass Door Thoroughly clean the inside of the glass door after using the fireplace for ten hours. Periodically clean the glass door as necessary.
troubleshooting Resolution Direct Vent Gas Fireplace SIGNATURE COMMAND SYSTEM OPERATION Install batteries and/or plug in the AC board FAULT No beep in about 8 seconds A Using battery? Make sure Command Center and the control board are connected by a 2 feet or 15 feet cable After the beep Flip the master switch (rocker switch) to the ON position Press the ON button on the Command Center No beep or no sound from the valve indicating pilot solenoid open B No sparking on the pilot C Sparking doe
REPLACEMENT PARTS Resolution Direct Vent Gas Fireplace firebox components and accessories 2 3 1 7 6 5 10 11 8c 9 12 12 8a 8d 8b 8e 8f Ref. 1. 2. 3. 4. 5. 6. 7. 8. 8a. 8b. 8c. 8d. 8e. 8f. 9. 10. 11. 12. Description Qty.
REPLACEMENT PARTS Resolution Direct Vent Gas Fireplace SIGNATURE COMMAND SYSTEM 1 2 4 5 3 8 6 7 9 13 14 16 730024 KHLDV SG parts 12/08 48 20300293
REPLACEMENT PARTS Resolution Direct Vent Gas Fireplace SIGNATURE COMMAND SYSTEM Item 1. 2. 3. 4. 5. 5. 5. 5. 5. 6. 7. 7. 8. 8. 9. 10. 11. 12 13. 14. 15. 16. 17. 18. Description Qty.
Resolution Direct Vent Gas Fireplace REPLACEMENT PARTS logs Item 1. 2. 3. 4. 5. 6. 7. 8. 9. 50 Description Qty.
REPLACEMENT PARTS Resolution Direct Vent Gas Fireplace VENT components 1 2 3 4 HO T 10 5 6 9 7 8 730024 KHLDV vent parts 20300293 51
Resolution Direct Vent Gas Fireplace REPLACEMENT PARTS Vent Components for 5"x 8" Current Old Duravent Duravent or Vermont or Vermont Qty./ Castings Group Castings Group Selkirk Metal-Fab Item Box Description Part no. Part no. Part no. Part no.
Resolution Direct Vent Gas Fireplace 20300293 53
Resolution Direct for Ventthe GasCommonwealth Fireplace Requirements of Massachusetts This product must be installed by a licensed plumber or gas fitter when installed within the Commonwealth of Massachusetts. Note Regarding Vented Products Flex line installation must not exceed 36 inches and must have a T shutoff valve. Any residence with a direct vent product must have a CO detector installed in the residence.
Resolution Direct Vent Gas Fireplace Limited lifetime warranty policy Lifetime Warranty The following components are warranted for life to the original owner, subject to proof of purchase: Firebox, Combustion Chamber, Heat Exchanger, Grate and Stainless Steel Burners. Five Year Warranty The following components are warranted five (5) years to the original owner, subject of proof of purchase: Ceramic Fiber Logs.
Based on CSA P.4.1-09 Efficiency Ratings Model EnerGuide Ratings Fireplace Efficiency (%) VHLDV500NTSC 75.2 VHLDV500PTSC 69.8 Recherchez dans la brochure les caractéristique de rendement énergétique de foyer au gaz Énerguide Based CSA P.4.1-09 Selonon CSA P.4.1-09 Vermont Castings Group 149 Cleveland Drive • Paris, Kentucky 40361 www.vermontcastingsgroup.