Specifications

TM036 Vermont Gas Fireplace & Gas Log Fire Service Instructions REV: A
D.O.I: 17/01/2008
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17
Fan Speed or Flame Height Cannot be Adjusted by Remote Controller
If the fan speed and flame height cannot be adjusted by the remote controller check the
following:
1. Ensure the three pin plug is plugged in and power is available at the power point.
Without power the log fire can still be lit and the burner will operate on high flame,
however the fan will not operate and flame height cannot be adjusted utilising the
remote controller.
2. Ensure the gas valves receiving antenna is connected, is hanging in free air and is
not touching any metallic part of the log fire.
3. Ensure the remote controller‟s batteries are not low. Replace batteries if necessary.
4. Re-teach the gas valve the remote controller frequency. Refer to „Remote Controller
Operation‟ on page 12 for information on performing this procedure.
If the four items shown above have been checked and eliminated and the fan is operating
however the remote controller will still not control the fan speed or flame height, the gas
valve may require replacement. Refer to fault finding chart 7 on page 34 for a more
thorough fault finding analysis before replacing the gas valve.
Fault Finding
Test Equipment
A list of test equipment which will assist in conducting diagnostic procedures is provided
below. This equipment is available from Rheem Service Spare Parts Department.
Description
Part Number
Fine probe adapter kit
WH0020082
Probe to alligator clip kit
WH0020084
Checking Inlet Gas Pressure
The inlet gas pressure can be measured at the inlet gas
pressure test point on the gas valve using a
manometer. The test point screw is captive and cannot
be removed. To connect a manometer, unscrew the test
point screw several turns in an anti-clockwise direction
and attach a ¼” ID manometer hose with the test point
screw in place. Refer to the specifications table on page
4 for indicative inlet gas pressures. Note: The inlet gas
pressure cannot be adjusted at the log fire.
Checking Burner Gas Pressure
The burner gas pressure can be measured at the
burner gas pressure test point on the gas valve using a
manometer. The test point screw is captive and cannot
be removed. To connect a manometer, unscrew the test
point screw several turns in an anti-clockwise direction
and attach the manometer hose with the test point
screw in place. Refer to the specifications table on page
4 for indicative burner gas pressures. Note: The burner
gas pressure is fixed and cannot be adjusted.