Operation Manual

Verizon Wireless VZAccess Manager59
© 2004 Verizon Wireless
I accidentally installed an
Original Equipment
Manufacturer's version of
VZAccess Manager and it
replaced the Verizon Wireless
version of VZAccess
Manager, what should I do?
or
Venturi stopped working after
I installed software provided
by my wireless phone
manufacturer.
·
The Venturi compression software is configured to be turned
on and off by the Verizon Wireless version of VZAccess
Manager when using the N
ationalAccess - BroadbandAccess,
NationalAccess,
or Quick 2 Net (14.4 kbps) connection. To
restore the Verizon Wireless version we recommend the
following:
1.
Remove the current version of VZAccess Manager:
From your start menu select "Start", "Settings",
"Control Panel", "Add/Remove Programs". Select
"VZAccess Manager" then click on the
Add/Remove button and remove it.
2.
Optional, but recommended: From Control Panel,
select Modems, and delete any modem drivers for
your wireless phone, including the Verizon
Wireless phone driver. The modem installed by the
OEM version of VZAccess Manager should have
Wireless Phone as part of its name. Select the
modem or modems listed for your wireless phone
and click on "Remove" to remove them.
3.
Reinstall the Verizon Wireless version of VZAccess
Manager. If re-installing the Verizon version of
VZAccess Manager from a CD, at the end of the
setup process for VZAccess Manager, the Venturi
setup will begin; you can cancel out of this since
Venturi is already installed.
Every time I try to establish a
NationalAccess
-
BroadbandAccess or
NationalAccess connection, it
fails.
·
Most likely, you are outside of N
ationalAccess and
BroadbandAccess
coverage. If this
is the case, you can try the
Quick 2 Net (14.4 kbps) connection.
·
If you feel you may have incorrectly entered your wireless
telephone number during initial setup, select "Menu", "Tools",
"Run Wizard". After the wizard finishes, try connecting again.
After installing Venturi or
another application:
·
I can no longer
browse
web pages connected to
any network
or I get a
blue screen
on start up.
·
Typically this is caused by an existing conflicting application
that is using a feature from Microsoft called Layered Service
Provider (LSP) sometimes also referred to as transparency.
Venturi uses LSP by default but can be reconfigured to
eliminate the use of LSP to resolve the conflict.
Click here for
detailed instructions
on how to do this.
8.2 Wi-Fi
Possible Problem
Possible Resolution