Welcome to Verizon Wireless. It’s the Network® 000202325_V860_QRG_VZW_ENG.
CONTENTS Contents The Basics Getting Started Using Bluetooth® Placing and Receiving Calls Setting Up and Accessing Voice Mail Locking/Unlocking Your Wireless Device Using Speakerphone Changing Ringtones Push to Talk Assistance May We Help You? The My Verizon Advantage Loss or Theft Toll-Free Calls and Emergency Services Fraud Prevention Assistive Communication Devices 5 6 10 11 13 15 16 16 17 26 27 28 34 34 34 35 2 000202325_V860_QRG_VZW_ENG.
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Welcome Thank You for Choosing Verizon Wireless You’re now connected to the power of America’s most reliable wireless network. This guide will help you understand your new wireless device and all the things you can do with it. So let’s get started. To order a printed copy of the manufacturer’s User Guide/Manual, please call 1-800-331-6456. To down load a copy, please visit support.vzw.com/phones. 4 000202325_V860_QRG_VZW_ENG.
The Basics THE BASICS • Getting Started • Using Bluetooth® • Placing and Receiving Calls • Setting Up and Accessing Voice Mail 000202325_V860_QRG_VZW_ENG.
The Basics THE BASICS Getting Started Just the basics; we’ll get into the fun stuff later on. 1 2 1. Earpiece 2. D irectional Key: Scroll up, down, left, or right. Press the center to select highlighted options. 3. Left Soft Key: Perform functions identified by left display prompt. 4. Camera/Camcorder Key: Press to activate camera, hold to activate camcorder.
THE BASICS 5. Send Key: Make and answer calls, view All Calls list. 6. Micro USB Port: Insert Wall/USB charger and other accessories. 7. Right Soft Key: Perform functions identified by right display prompt. 8. CLR Key: Edit a phone number or text entry. 9. Power/End Key: Turn wireless device on and off, end calls, exit menus. 10. Voice Command Key: Create voice records, activate speech dialing & voice commands. 11. Smart/Speakerphone Key: With flip closed, press & hold to lock/unlock side keys.
The Basics THE BASICS Installing the battery 1. Rotate the locking screw a half turn to the left. 2. Lift the bottom end of the cover, then pull the cover down and off the phone. 3. Insert the optional microSD card. 4. With the gold contacts facing down and at the lower end of the battery, insert the battery, lower end first, and push it completely into place. 5. Lower the bottom end of the battery cover onto the phone, then snap the cover into place. 6.
THE BASICS Charging the battery 1. Connect the USB cable end adapter to the Wall/USB charger head. 3. 2. L ift up Micro USB Port cover on the phone and insert the adapter cable end into Micro USB charging port. 1. 3. C onnect the Wall/USB charger head to an AC wall outlet. 2. 4. Disconnect the Wall/USB charger from the phone and AC outlet when your phone displays Charge Complete.
The Basics THE BASICS Removing the battery 1. R otate the locking screw a half turn to the left. 2. Lift the bottom end of the cover, then pull the cover down and off the phone. 3. Directional Lift the battery up from the top of the Key phone and remove. Camera Key Send Key Using Bluetooth® CleartoKey How turn on Bluetooth Power/End Key 1. F rom the home screen, press the center of the Directional Center Select KeyKey ( ) to access the Main Menu. CLR 2.
Directional Key CLR THE BASICS Camera Key 2. Scroll to and select Settings & Tools. Press ( ) Send Key Bluetooth, and then press ( ) Add New Device. Directional Key Cleardevice Key you are pairing with 3. Make sure the Bluetooth Camera Key Power/End Key is in “Discoverable Mode”. Directional Send Key Key 4. P ress the center of theCenter Directional Select KeyKey ( ) to Camera Clear KeyKeydevices. search for available Bluetooth Send Key Key Power/End 5.
The Basics Directional Key THE BASICS 2. Scroll to theKey number you wish to dial. Camera SendSend Key Key ( 3. Press the Key ReceivingClear calls Power/End Key ) to make the call. Directional Key CLR Camera Key SendSend Key Key ( Open the flip or press the Center Select Key Clear Key ) to answer.
THE BASICS For step-by-step instructions on some of these calling features, please refer to your Wireless Device Manual, or go to verizonwireless.com/welcome and select Where can I find help with features on my wireless device? in the Frequently Asked Questions section. Setting Up and Accessing Voice Mail How to set up your voice mail 1. Press 86 ( VM) and Send. If you hear a system greeting, press # to interrupt it, if applicable. 2. Follow the setup tutorial. 3. Select a password. 4.
The Basics THE BASICS How to access your voice mail from any phone, to save your minutes 1. Dial your wireless number. 2. Once you hear the system greeting or your own greeting, press # immediately to interrupt the greeting and follow the prompts. How to reset your voice mail password 1. Press 611 and Send (airtime-free) from your wireless device or call 1-800-922-0204 (toll-free) from any phone to reach the easy-to-use automated Customer Service menu. 2.
THE BASICS NOTE: Voice Mail may not be available in some areas. Voice Mailboxes not set up within 45 days will be cancelled. Your Verizon Wireless Voice Mailbox is not password protected until you create a password by following the setup tutorial. Airtime and other charges will be incurred whenKey using Voice Mail from your wireless phone. Mobile to Mobile minutes Directional do not apply to Voice Mail retrievals; you will be charged to maintain your connection to Voice Mail.
The Basics THE BASICS Using Speakerphone 1. When the flip is open, press and hold the Smart/ Speakerphone Key on the right side of the phone. Your phone will display SPEAKER PHONE ON. The speakerphone icon q will appear on the home screen. 2. To turn off the speakerphone, press and hold the Smart/Speakerphone Key. Your phone displays SPEAKER PHONE OFF. Changing Ringtones Directional Key Your wireless Camera Key device comes with a selection of ringtones.
Directional Key Camera Key Send Key Clear Key CLR THE BASICS Power/End Key 4. Scroll to the ringtone of your choice, then press the center of theCenter Directional Select KeyKey ( ) to select it as your call ringtone. Adjusting ringtone volume With the flip open, press Volume Keys (located on the left side of the phone) up or down. Setting ringtone to vibrate Press and hold the # Key ( Vibrate Only mode.
The Basics THE BASICS Push to Talk call types You can make two types of PTT calls: • A Barge call automatically connects to the other party. The receiving party does not have the option to ignore the call. • An Alert call sends the receiving party a tone indicating that someone wants to talk with them. The call recipient has the option to either answer or ignore the call. NOTE: You must first enable the PTT feature in order to see the PTT icons and menus.
THE BASICS Making a PTT Call from PTT Contact List (Barge) 1. Press and hold the PTT Key to access your PTT Contact List. 2. Press the Directional Key up or down to highlight the PTT Contact entry you wish to call. 3. Press and hold the PTT Key. Listen for the OK to Talk DirectionalConnected Key tone. The message to will appear on the display. SpeakCamera while Keypressing the PTT Key. Send Key 4. Release the PTT Key when finished speaking. This allows the called party to reply.
The Basics THE BASICS 4. Press and release the PTT Key to alert the selected individual. The PTT Outgoing Alert tone sounds, and Alerting appears on the display. 5. If the called party answers the alert, Listening appears on the display and you will hear the called party speaking. If the called party chooses to ignore the alert, or if the phone is unavailable to accept a PTT call, an Unavailable message will appear on your display. 6.
THE BASICS 2. Press and hold the PTT Key. Listen for the OK to Talk tone. The message Connected to will appear on the display. Press and hold the PTT Key and begin speaking. If the wireless number you entered is included in your PTT Contact List, the contact Directional Keywireless number entered on name will replace the the display when Camerathe Key call is initiated. Send Key 3. Release the PTT Key when finished speaking. This allows the called party to reply. Clear Key Power/End Key 4.
The Basics THE BASICS 4. If the called party answers the alert, Listening appears on the display and you will hear the called party speaking. If the called party chooses to ignore the alert, or if the phone is unavailable to accept a PTT call, an Unavailable message will appear on your display. 5. When the called party is finished speaking, you will hear the Floor Available tone and the Connected Directional Key screen will appear on your display. Camera Key 6.
Directional Key Camera Key Send Key CLR Center Select Key Incoming PTT call (Alert) 1. When your phone receives an alert, the PTT Alert tone plays. The message Incoming Alert is displayed with the phone number or contact name of the calling party. The PTT Alert tone repeats every 5 seconds until it is answered or ignored, or until 20 seconds have passed. Directional 2. Answer or ignore theKeyalert. To answer the alert, press and hold theCamera PTT Key Key and begin talking.
The Basics THE BASICS 2. Press Right Soft Key [Options] to select one of the following options: New PTT Contact, Copy to Contacts, Temp PTT Group, Erase, Edit, Call, New Text Message, New Picture Message, New Video Directional Key Message, Sort. Camera Key 3. Press Left Soft Key [Alert]. Press and release the PTT Key to alert the selected individual. Send Key Adding a PTT Contact Clear Key CLR Power/End Key To store a phone number in PTT Contacts: 1.
000202325_V860_QRG_VZW_ENG.indd 25 THE BASICS from entering you into their Push to Talk contact list. Only one person can speak at a time during Push to Talk calls. When using your phone keypad to make a Push to Talk call, you must enter the ten-digit phone number of the called party. Presence information may not be available for all Push to Talk contacts. The timeliness of presence information may be impacted by the network registration status of a Push to Talk contact.
Assistance ASSISTANCE • May We Help You? • The My Verizon Advantage • Loss or Theft • Toll-Free Calls and Emergency Services • Fraud Prevention • Assistive Communication Devices 26 000202325_V860_QRG_VZW_ENG.
May We Help You? Helpful web sites and information verizonwireless.com/welcome Welcome page includes: • Information on your wireless device, coverage, Calling Plan, billing and payment information • FAQs, interactive demos for your wireless device and how to read your bill • My Verizon registration for online account management ASSISTANCE verizonwireless.com Main web site verizonwireless.
Assistance ASSISTANCE verizonwireless.com/data • Demos and tutorials on products and services • Online technical support for products and services The My Verizon Advantage Get these added benefits for registering for My Verizon: • View your New Every Two® Meter. Sign in to My Verizon and click on My Services/ My Phone to check your upgrade status and see if you are eligible for the New Every Two discount.
ASSISTANCE device at its promotional price through My Verizon every year with a 2-year renewal (upgrade fee applies). • If you’re using more minutes than your Calling Plan includes, we’ll let you know with Minute Check. Minute Check will periodically notify you through My Verizon if you’re exceeding your plan allowance and let you know of other Calling Plan options that may save you money. See verizonwireless.com/myverizon for details.
Assistance defect within the first year of ownership, we’ll send a replacement device right to your door for free. ASSISTANCE Address or account changes It’s important that we have your most current information so we’re able to reach you for any reason. There are 3 ways to update your information: • Online—Go to verizonwireless.com/contactus and follow these instructions: 1. Select the appropriate choice from the dropdown menu in the Send an Email section. 2. F ill out the online form. 3.
Billing options Detailed billing ASSISTANCE Your service comes with a streamlined bill that you’ll receive each month at no additional cost. Your bill includes all applicable charges, but will not contain any call details (e.g., date, time, and wireless device number called). Call details are available for free online at verizonwireless.com under My Verizon. A monthly fee applies to receive call details on your paper bill.
Assistance Paying your bill ASSISTANCE Verizon Wireless gives you several convenient options to pay and manage your monthly bill. Some of those options are: • At verizonwireless.com/myverizon—Make onetime or recurring payments using your debit card, credit card, ATM card, electronic check/ACH or enroll in our Auto Pay Program. • With the Auto Pay Program—Allows you to choose to have automatic payment deductions taken from your bank account.
ASSISTANCE launch your web browser, then select My Verizon. If you don’t subscribe to Mobile Web, you will see an option to view My Verizon for free once you launch the browser. • Home banking—Verizon Wireless and CheckFree® have teamed together to give you the option to pay your wireless bill online at your choice of more than 1,700 financial services locations across the Internet.
Assistance Loss or Theft ASSISTANCE If your wireless device is lost or stolen, please contact Customer Service at 1-800-922-0204 to suspend your service. If your wireless device is malfunctioning, please bring it to a Verizon Wireless Communications Store. Toll-Free Calls and Emergency Services Calls to 800, 855, 866, 877 and 888 numbers are toll-free, but airtime charges do apply. Calls to Verizon Wireless Customer Service and emergency calls (911) are toll- and airtime-free.
ASSISTANCE • N ever leave your wireless device unattended, especially in your office or car. • When not in use, lock the wireless device using your lock code. • Review your bill and report any suspicious calling activity. If we conclude that the calls are fraudulent, you will not be held responsible for the charges. • Record your wireless device’s electronic serial number in the back of this guide and keep it safe.
Assistance ASSISTANCE TTY, translated into text and displayed on the screen. In order to use the TTY network, you must have a TTY‑compatible phone and be in the TTY mode to place or receive calls. Note that most digital wireless devices are TTY-compatible. 36 000202325_V860_QRG_VZW_ENG.
Mobile Entertainment 000202325_V860_QRG_VZW_ENG.
Mobile Entertainment Text Messaging Sending a new text message to a wireless device MOBILE ENTERTAINMENT 1. Directional From the Keyhome screen, press the Left Soft Key [Message] to access the Messaging menu. Camera Key 2. Send Press ) to select New Message, then press ( ) Key( to select TXT Message. Directional Key Clear Key 3. Enter a phone number or press the Right Soft Key Camera KeyKey Power/End [Add] to choose recipients.
Directional Key Camera Key SendSend Key Key ( 3. Press the ). Key 4. Opt-in Clear message will appear. 5. Reply YPower/End for yesKey and N for no. CLR Keyfor each landline number. NOTE: Only one Center opt-in isSelect required Email IM Instant Message from your wireless device. Choose from AOL® Instant Messenger™ Service, MSN® Messenger Service, and Yahoo!® Messenger. Messaging rates apply. Not available in all areas. See Consumer Brochure for details.
Directional Key Camera Key Directional Key Send Key Camera Key Clear Key Send Key Power/End Key 2. Aim the camera lens at the desired object and press Clear Key the center of the Directional Center Select Key Key ( ) [TAKE] to take Directional Key Key Power/End a photo. Camera Key 3. Press the center of the Directional Center Select Key Key ( ) [SEND].
CLR CLR 5. Press the center of the Directional Center Select Key Key ( ) [Save]. Send a picture message using a picture stored in the wireless device’s gallery 1. From the home screen, press Left Soft Key [Message]. 2. Press ( ) New Message. 3. Press ( ) Picture Message. 4. Enter the contact’s phone number or Right Soft Key [Add] to add a contact from your contact list. 5. Scroll down to the Picture field then press Left Soft Key [My Pics]. 000202325_V860_QRG_VZW_ENG.
Directional Key Directional Key Camera Key Camera Key Send Key Mobile Entertainment Send Key Clear Key CLR Clear Key Power/End Key 6. Scroll to desired picture and press the center of the Directional [OK]. Key Center Select Key Key ( )Power/End 7. Press the center of the Directional Center Select Key Key ( ) [SEND]. CLR TIP: As you create and send Picture Messages, add PIX Place and/or Online Album as one of your recipients and this will send and store that picture on PIX Place at picture.vzw.com.
Directional Key Directional Key Camera Key Store a video messageCamera on your Key wireless device Send Key 1. Directional From theKey home screen, press Send Key and hold Camera/ Clear Key Camcorder Key ( ) to initiate the camcorder. Camera Key Clear Key Power/End Key 2. Send AimKey at the subject, then press the center of the Key recording. Directional [REC] to start Center Select Key Key ( ) Power/End Clear Key 3.
Mobile Entertainment * N ot available everywhere. Picture and Video Messaging charges apply per your Calling Plan. Monthly plans are available. Higher rates apply for International Video Messaging (when available). See product brochure for coverage information and complete terms and conditions. Compatible device required. MOBILE ENTERTAINMENT Directional Key Delete a picture or video message Camera Key 1. From the home screen, press Left Soft Key [Message]. Send Key 2. Press ( ) Inbox. Clear Key 3.
MOBILE ENTERTAINMENT Register for a FREE Online Album account using My Verizon registration 1. Go to the Sign In section and click the Register link. 2. Enter your mobile number without spaces or dashes and click the Continue button. 3. Enter your desired user name, valid email address and address details. Click the check box if you would like to receive Verizon Wireless email promotions.
Mobile Entertainment MOBILE ENTERTAINMENT 2. Click on the Browse for Media link. A pop-up window will open with a view of your PC’s folders. In the window, navigate to the folder on your PC that has your media. 3. Click, hold and drag up to 5 files from the window to upload them to the web page. 4. Click on the Upload button. The files will be uploaded to your PIX Place galleries. Compose and send a message from your online album 1.
NOTE: Video media can only be sent as a one-slide message and only text can be added to a Video Message. Share a gallery with others 1. Navigate to the gallery you wish to share with others. 2. Roll your cursor over the gallery you wish to share. 3. Click on the Share Album menu item. 4. Enter up to 10 email addresses of the people you’d like to view this gallery. 5. Click the Share Album button. MOBILE ENTERTAINMENT 4. Click the Preview & Send button at the bottom right corner.
Mobile Entertainment MOBILE ENTERTAINMENT Apply fun effects 1. Go to the gallery containing the picture you’d like to change and click on it. 2. Once the picture is in an expanded view, click on the Fun Effects link. 3. Click on the effect(s) of your choice. You can remove the effect(s) at any time. 4. When you’re satisfied with the enhanced picture, click on the Done button. Mobile Web Find the news you want or let it come to you.
Dashboard with Mobile Web Get everything you need toKey know while you’re on Directional the go—the entire Internet is at your fingertips with Camera Key Mobile Web. Or access your account information with My Account. Send Key Clear Keybrowsing. Service not available in all areas. Microbrowser does not provide full web Power/End Launching Dashboard or Key Mobile Web CLR 1. Press up on the Directional Center Select KeyKey ( ) to launch the Directional Key Dashboard. Camera Key 2.
Directional Key Camera Key Send Key Mobile Entertainment Directional Key Camera Key Launching Mobile Web Send Key Power/End Key 1. From the home screen, press left on the Directional ClearMobile Key Web. Key ( ) to access Center Select Key Power/End Key Access Verizon Wireless account information online Clear Key CLR CLR MOBILE ENTERTAINMENT 1.
• D etailed color maps that can be quickly panned and zoomed. With VZ Navigator, you’ll know exactly where you are, what’s around you and how to get there. Getting started with Location-Based Services (LBS) Directional Key Verizon Wireless values your privacy. Because of this, Camera Key device is defaulted to only acquire your your wireless location Send Keywhen you dial 911.
Mobile Entertainment Chaperone® MOBILE ENTERTAINMENT Locate your children by their LBS-enabled wireless devices and get real-time updates right on your PC or Verizon Wireless device. And as an extra service, Chaperone with Child Zone® will even alert you by text message when your child’s wireless device enters or leaves any area you determine, such as a school or playground. You’ll get the added peace of mind of knowing that you’re never out of touch with your family.
Media Center We are changing the name of our Get It Now service to Media Center. You will see the name Media Center in the menu of your new phone. While we transition from Get It Now to Media Center, you may continue to see the name Get It Now in some advertising materials and online. See the Consumer Brochure or go online for more details. Ringtones Download ringtones. Assign a different ringtone to each person in your address book.
Mobile Entertainment Directional Key Camera Key Wallpapers Send Key Download your favorite designs and wallpapers. Clear Key Access Media Center Power/End Key 1. From the home screen, press Key the center of the Directional Directional Center Select Key Key ( ) [Menu]. Camera Key 2. Press ( ) Media Center. Send Key Download an application Clear Key 1. From the Media Center menu, press ( ) Browse & Power/End Key Download. 2.
V CAST verizonwireless.com/vcast CLR 000202325_V860_QRG_VZW_ENG.indd 55 CLR MOBILE ENTERTAINMENT V CAST brings the world of entertainment to your wireless device with high-quality streaming video, 3-D games, the latest music and much more. Visit verizonwireless.com/vcast to view all of the applications available for your wireless device. Directional Key V CAST Video Camera Key Get news and entertainment on your wireless device Send Key with streaming video clips.
Mobile Entertainment Directional Key Camera Key Send Key Clear Key Download video clips * *Not all Video Clips have the ability to be downloaded. CLR MOBILE ENTERTAINMENT Power/End Key 1. Open the flip and press the center of the Directional Directional Key ) Media Center > press Center Select Key Key ( ) [Menu] > press ( Camera Key ( ) Picture & Video. 2. Press ( Send) Key V CAST Videos. Clear Keythe sub-menus and find a video you 3. Directional N avigate Keythru Power/End Key can download.
Directional Key Camera Key Send Key 9. T he video clip will be automatically saved in My Videos. Clear Key Delete video clips Power/End Key 1. Open the flip and press the center of the Directional Directional Key ) Media Center > press Center Select Key Key ( ) [Menu] > press ( Camera Key ( ) Picture & Video. Send Key 2. Press ( ) V CAST Videos. Directional Key Clear Key 3. Press Left Soft Key [My Videos]. Camera Key Power/End Key 4. S elect Video to delete by using the Directional Key Send Key ( ).
Mobile Entertainment V CAST Music with Rhapsody® (Subscription, Wireless & PC Downloads) MOBILE ENTERTAINMENT V CAST Music with Rhapsody is a digital music service that lets you listen to millions of songs from thousands of artists. Discover new and old favorites in an extensive music catalog. Download V CAST Music with Rhapsody to sync tracks, albums, and playlists to your new compatible phone, while managing your existing PC music library all in one place.
Download music to your PC Open V CAST Music with Rhapsody and log in. Don’t have V CAST Music with Rhapsody? Download it for free at verizonwireless.com/music. N OTE: For each V CAST Music with Rhapsody track you’ve downloaded to your phone, you can download a copy to your computer at no additional charge. MOBILE ENTERTAINMENT Once logged in you can perform any one of the following actions: • Download a PC copy of an over-the-air (OTA) purchased track 1.
Mobile Entertainment MOBILE ENTERTAINMENT • Add subscription music to your library Add music to your collection by simply dragging and dropping it to My Library, or, if connected, to your V CAST Music with Rhapsody subscription–capable device (both found under Sources.) This can also easily be done by clicking on the Add button next to each song. NOTE: V CAST Music with Rhapsody monthly subscription required.
Play songs with your wireless device closed 1. To activate the music buttons, press any side key except the Shortcut/PTT Key (if the keys are locked, press and hold the Smart/Speakerphone Key to unlock them). 3. Press (z) or (x) to scroll up or down through the menu, then press (y) to select a highlighted option. Sync your music from your PC to your V CAST Music with Rhapsody wireless device This option allows you to transfer music files from your PC.
Mobile Entertainment MOBILE ENTERTAINMENT 3. From the main screen on your phone, the Sync Music V CAST Mobile Phone display appears. Your phone should display the message: Connected. Directional Key4. Drag and drop the song(s) you want to sync from My Library to your V CAST mobile phone, listed Camera Key Directional Key under the Sources tab. Send Key Camera Key Clear Key Once synchronization is complete, press the Power/End Send Power/End Key Key ( Key ) and disconnect the USB cable.
Directional Key Camera Key Send Key Clear Key CLR Power/End Key 5. Scroll to a song and mark it by pressing the center of theCenter Directional Select KeyKey ( ). Repeat this step for more Directional Key songs. Camera Key 6. When finished marking songs, press the Right Soft Send Key Key [Done]. Clear Key Edit playlists on your wireless device Power/End Key 1. From the home screen, press the center of the Directional Center Select KeyKey ( ) to access the Main Menu. 2.
Directional Key Camera Key Mobile Entertainment Send Key Clear Key Delete songs from your wireless device Power/End Key 1. From the home screen, press the center of the Directional Center Select KeyKey ( ) to access the Main Menu. Directional Key 2. Press ( ) Media Center, press ( ) Music & Camera Key press ( Tones, ) My Music, and then press ( Key) Songs. Send 3.Clear Highlight Key the song you want to delete and press the Right Soft Key [Options], and then press Erase Power/End Key song.
Optional Services 000202325_V860_QRG_VZW_ENG.
Optional Services Work wirelessly. Protect your wireless device against damage or, even more importantly, protect yourself on the road. You can find it all in Verizon Wireless plan enhancements. Call 1-800-922-0204 or speak to your Verizon Wireless Sales Representative to find out more. Or just visit verizonwireless.com. Safety and Protection Roadside Assistance OPTIONAL SERVICES Roadside Assistance can provide you with emergency roadside services anywhere in the U.S.
• Total Equipment Coverage • Asurion Wireless Phone Protection • Extended Warranty NOTE: Insurance offered by third-party providers. Voice Services Enhanced Voice Mail International Services International Long Distance You can call over 190 destinations from the U.S. with your Verizon Wireless phone. Simply add I-DIAL to your account and for reduced rates, select our International Long Distance Value Plan or for occasional international calls, use our Per-Minute Rates. 000202325_V860_QRG_VZW_ENG.
Optional Services International Text Messaging You can text message non-U.S. numbers of participating carriers with no additional setup required. These text messages do not count against your text messaging monthly bundled allowances. International Roaming OPTIONAL SERVICES Traveling outside of the U.S.? With your Verizon Wireless device you can stay connected in over 40 destinations including Canada, Mexico, China, Israel, Brazil and Jamaica.
charges will be applied to your current Verizon Wireless Bill. For more information on the Global Travel Program, visit verizonwiress.com/globaltravel. To place an order, contact our Global Services Activation Specialists at 1‑800‑711‑8300. 000202325_V860_QRG_VZW_ENG.indd 69 OPTIONAL SERVICES For up-to-date Information on destinations and rates, please visit verizonwireless.
Optional Services Other Products and Services Whether it’s business or personal, Verizon Wireless offers a variety of wireless solutions for your notebooks, Personal Digital Assistants (PDAs) and/or smartphones. Office Message Alert When a voice mail is left on your office phone’s voice mail, a Text Alert is sent to your wireless device. OPTIONAL SERVICES Wireless Sync Allows synchronization of your email, calendar, contacts, etc., between your office computer and your Verizon Wireless device.
More Information MORE INFORMATION 000202325_V860_QRG_VZW_ENG.
More Information How wireless works Your wireless service is different from your home or business phone service. On a wireless device, you must press the SEND button to alert the network to connect your call. Unlike the calls you make on a home or business phone, wireless communications travel over the air and can react to the environment. Rain, snow, fog, falling leaves, water, mountains, canyons and even buildings may affect service. All wireless service is subject to “dead zones,” or no-coverage areas.
Worry Free Guarantee® Subject to the Customer Agreement and Calling Plan. Please read and understand them before activating. Verizon Wireless calling areas, rates, coverage, agree ments, provisions, business practices, procedures and policies are subject to change as specified in the Custo mer Agreement. Our liability is significantly limited. Security deposit You may have been asked to leave a security deposit at the time you activated your wireless service.
More Information take up to 3 billing cycles to be processed. Should you be disconnected at any time during the first year for lack of payment, you forfeit any interest accrued during that time frame. If you terminate your service, but have not paid your final bill, the deposit will be applied to your account, and you will receive any remaining funds.
• N o person shall willfully or maliciously interfere with, or cause interference to, any radio communication or signal. • I t is unlawful to “listen in” on conversations intended for others or to divulge any information thereby obtained. • N o person shall utter any obscene, indecent or profane language by means of radio communication. National Do Not Call Registry • F CC regulations prohibit telemarketers from using automated dialers to call wireless numbers.
More Information You can register by either of the following methods: 1. By wireless device: 1-888-382-1222 from the number you wish to register. 2. Online at: www.donotcall.gov. Your registration becomes effective within 31 days of signing up and is active for five years. There is no cutoff date or deadline for registering. Radio Frequency Emissions MORE INFORMATION Your wireless device, which contains a radio transmitter and receiver, emits radio frequency energy during use.
000202325_V860_QRG_VZW_ENG.indd 77 MORE INFORMATION issued a website publication on health issues related to cell phone usage where it states, “The scientific community at large… believes that the weight of scientific evidence does not show an association between exposure to radio frequency (RF) from cell phones and adverse health outcomes. Still the scientific community does recommend conducting additional research to address gaps in knowledge.
More Information increase a person’s risk of developing brain cancer – are not supported by a growing body of research on the subject.” You can access NCI’s review of the research at http://www.cancer.gov/ncicancerbulletin/ NCI_Cancer_Bulletin_092308/page7. What does Specific Absorption Rate (SAR) mean? MORE INFORMATION In 1996, the FCC, working with the FDA, the U.S.
value of a wireless device while operating can be less than the reported SAR value. This is because the SAR value may vary from call to call, depending on factors such as proximity to a cell site, the proximity of the wireless device to the body while in use, and the use of hands-free devices. Can I minimize my RF exposure? If you are concerned about RF, there are several simple steps you can take to minimize your RF exposure. You can, of course, reduce your talk time.
More Information the head. On the other hand, if the phone is mounted against the waist or other part of the body during use, then that part of the body will absorb more RF energy. Wireless phones marketed in the U.S. are required to meet safety requirements regardless of whether they are used against the head or against the body. Either configuration should result in compliance with the safety limit.
000202325_V860_QRG_VZW_ENG.indd 81 MORE INFORMATION the United Kingdom [“UK”] made such a recommen dation in December 2000. In this report a group of independent experts noted that no evidence exists that using a cell phone causes brain tumors or other ill effects. [The UK’s] recom-mendation to limit cell phone use by children was strictly precautionary; it was not based on scientific evidence that any health hazard exists.” A copy of the UK’s leaflet is available at http://www.dh.gov.
More Information Where can I obtain further information? For further information, see the following additional resources (websites current as of April 2005). MORE INFORMATION U.S. Food and Drug Administration FDA Consumer Magazine, November–December 2000 Telephone: 1-888-INFO-FDA www.fda.gov/fdac/features/2000/600_phone.html American National Standards Institute 1819 L Street, N.W., Suite 600, Washington, D.C. 20036 Telephone: 1-202-293-8020 www.ansi.
• S hould ALWAYS keep the wireless phone more than six (6) inches from their implantable medical device when the wireless phone is turned ON; • S hould not carry the wireless phone in a breast pocket; • S hould use the ear opposite the implantable medical device to minimize the potential for interference; • S hould read and follow the directions from the manufacturer of your implantable medical device.
More Information loss. Some scientific research suggests that using portable audio devices, such as portable music players and cellular telephones, at high volume settings for long durations, may lead to permanent noise-induced hearing loss. This includes the use of headphones (inclu ding headsets, earbuds, and Bluetooth® or other wireless devices). Exposure to very loud sound has also been associated in some studies with tinnitus (a ringing in the ear), hypersensitivity to sound, and distorted hearing.
• D o not turn the volume up to block out noisy surround ings. If you choose to listen to your portable device in a noisy environment, use noise-cancelling headphones to block out background environmental noise. • L imit the amount of time you listen. As the volume increases, less time is required before your hearing could be affected. • D o not listen at any volume that causes you discomfort.
More Information You can obtain additional information on this subject from the following sources: American Academy of Audiology 11730 Plaza American Drive, Suite 300 Reston, VA 20190 Voice: (800) 222-2336 Email: info@audiology.org Internet: www.audiology.org MORE INFORMATION National Institute on Deafness and Other Communication Disorders National Institutes of Health 31 Center Drive, MSC 2320 Bethesda, MD USA 20892-2320 Voice: (301) 496-7243 Email: nidcdinfo@nih.gov Internet: www.nidcd.nih.
National Institute for Occupational Safety and Health Hubert H. Humphrey Bldg. 200 Independence Ave., SW Washington, DC 20201 Voice: 1 800 CDC INFO (1 800 232 4636) Internet: www.cdc.gov/niosh/topics/noise/ default.html Drive Responsibly When behind the wheel, safe driving is your respon sibility and it should always be your first priority. 000202325_V860_QRG_VZW_ENG.
More Information available at www.nhtsa.gov (click on “Traffic Safety” then on “Drowsy and Distracted Driving”). For your well being and the well being of those around you, you should consider turning your phone off and allowing calls to go to Voice Mail while you are driving. If you choose to use your wireless phone while driving, several jurisdictions have adopted “hands-free” and other restrictions on the use of wireless devices while driving.
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