UM175 Wireless USB Modem User Manual
TABLE OF CONTENTS CHAPTER 1 BEFORE USING UM175 ...................................................3 ABOUT THIS USER MANUAL ............................................................4 PRODUCT OVERVIEW ......................................................................4 WHAT’S INSIDE THE PRODUCT PACKAGE .......................................4 INTRODUCTION TO ALLTEL UM175 WIRELESS USB MODEM ..........5 PRODUCT FEATURES ........................................................................
TABLE OF CONTENTS CHAPTER 6 REGULATORY AND SAFETY INFORMATION.................51 REGULATORY NOTICES .................................................................52 OPERATING CONDITIONS .............................................................52 WARNINGS AND CAUTIONS .........................................................53 SAFETY PRECAUTIONS ................................................................54 CHAPTER 7 APPENDIX ....................................................................
CHAPTER 1 BEFORE USING UM175 ABOUT THIS USER MANUAL PRODUCT OVERVIEW WHAT’S INSIDE THE PRODUCT PACKAGE INTRODUCTION TO WIRELESS UM175 USB MODEM PRODUCT FEATURES PRODUCT HANDLING CONFIGURATION
BEFORE USING UM175 ABOUT THIS USER MANUAL ■ ABOUT THIS USER MANUAL You will find all the information you need to install and use the UM175 in this user manual. Before using the UM175, you must properly install the QLM by closely following the installation instructions. INSTRUCTIONS • The software needed to install and configure your UM175 USB device is already included on the device. • It is highly recommended that you read the safety precautions described in this manual before using the UM175.
INTRODUCTION TO UM175 USB MODEM BEFORE USING UM175 ■ INTRODUCTION TO ALLTEL UM175 WIRELESS USB MODEM The Alltel UM175 is designed for your laptop or desktop computer’s USB port, which is available in most models. The UM175 can be used to access the Internet, your company’s intranet, or you can use it to send and receive email. It is extremely useful when you are away from the office, on the road, or wherever a wireline Internet access is not readily available.
BEFORE USING UM175 PRODUCT FEATURES ■ PRODUCT FEATURES • Power management: The UM175 utilizes power management and system overhead reduction functions provided by the USB interface for maximum power savings. • Antenna design: Efficient, innovative internal antenna design optimizes data transfer rate and sensitivity to network signals.
PRODUCT HANDLING BEFORE USING UM175 ■ PRODUCT HANDLING 1 Do not put any adhesive label on the USB connector. It may leave a sticky residue that can cause problems inside the USB port. 2 The UM175 USB device should easily slide into the USB port. Do not force the UM175 into the USB port as it may cause damage to the modem and/or the port. 3 Keep the UM175 in a dry and clean place. (Storage temperature: -22°F to 149°F [- 30°C to 65°C]). Keep your device away from liquids, dust and excessive heat.
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CHAPTER 2 INSTALLATION AND SETUP THE QUICKLINK MOBILE SETUP PROGRAM THE QUICKLINK MOBILE SETUP WIZARD
INSTALLATION AND SETUP GETTING STARTED This chapter will guide you through the installation and setup process for QuickLink Mobile. Before getting started, you should become familiar with the documentation that came with your wireless device. GETTING STARTED (WIN) Follow these steps to install QuickLink Mobile: 1 Turn on your computer and close all applications. 2 Insert the UM175 into the USB port. 3 If set up does not automatically start: a. Click the Start Button b. Choose My Computer c.
THE QUICKLINK MOBILE SETUP PROGRAM (WIN) INSTALLATION AND SETUP ■ THE QUICKLINK MOBILE SETUP PROGRAM (WIN) STEP 1: Click the QuickLink Mobile setup program. A “Welcome” Screen appears. Click the “Next” button to continue with the installation process. STEP 2: After the Welcome screen you will see the QuickLink Mobile License Agreement. In order to install and use this product you must agree with the terms of this agreement.
INSTALLATION AND SETUP THE QUICKLINK MOBILE SETUP PROGRAM (WIN) STEP 3: You are now ready to select the location on your computer where the QuickLink Mobile should be installed. It is recommended that you do not modify the default destination folder. Click the “Next” button to continue. STEP 4: During this step the components of QuickLink Mobile are being installed onto your computer. Installation will occur to the destination folder specified in Step 3 above.
THE QUICKLINK MOBILE SETUP PROGRAM (MAC) INSTALLATION AND SETUP STEP 5: Installation is now complete. Click the “Finish” button to leave the QuickLink Mobile setup program and to begin using your new software. The setup program will automatically create an Access shortcut on your desktop. ■ THE QUICKLINK MOBILE SETUP PROGRAM (MAC) STEP 1: Click the QuickLink Mobile setup program.
INSTALLATION AND SETUP THE QUICKLINK MOBILE SETUP PROGRAM (MAC) STEP 2: A “Welcome” screen appears. Click the “Continue” button. STEP 3: Read the “Read Me” screen and continue installing the software. You may “Print” or “Save” the “Read Me” file for future reference.
THE QUICKLINK MOBILE SETUP PROGRAM (MAC) INSTALLATION AND SETUP STEP 4: After the “Read Me” screen, you will see the QuickLink Mobile License Agreement. Carefully read the license agreement and press “Continue” to install the QuickLink Mobile setup program. In order to install and use this product you must agree with the terms of this agreement. Select “Agree” button to continue. If you do not agree with this agreement, click the “Disagree” button to exit.
INSTALLATION AND SETUP THE QUICKLINK MOBILE SETUP PROGRAM (MAC) STEP 5: You are now ready to select the location on your computer where the QuickLink Mobile should be installed. STEP 6: During this step the components of QuickLink Mobile are being installed onto your computer. Installation will occur to the destination folder specified in Step 5 above. Installing the software requires you to restart your computer when the installation is done.
THE QUICKLINK MOBILE SETUP PROGRAM (MAC) INSTALLATION AND SETUP STEP 7: When your computer is running installer script, do not turn your computer off. If you want to create an access shortcut on your desktop, press “Yes”.
INSTALLATION AND SETUP THE QUICKLINK MOBILE SETUP WIZARD STEP 8: Installation is now complete. Click the “Restart” button to leave the QuickLink Mobile setup program and restart your computer. ■ THE QUICKLINK MOBILE SETUP WIZARD After you have successfully completed the installation process of QuickLink Mobile, you are ready to start the program and begin your initial setup.
THE QUICKLINK MOBILE SETUP WIZARD INSTALLATION AND SETUP If you have an Internet connection, it is recommended that you check to see if you are running the latest version of QuickLink Mobile. Click the “Check for Updates” button to perform this check. Click the “Next” button to continue. STEP 3: Insert your UM175, then wait for Windows to detect and install drivers for the device.
INSTALLATION AND SETUP THE QUICKLINK MOBILE SETUP WIZARD STEP 4: The detection and configuration process for your wireless device is now complete. Click “Finish” when complete. Please familiarize yourself with the information in the “Using QuickLink Mobile” and “Connecting to the Internet” sections of this guide. To install the QLM/USB Driver. @ NOTE: (when QLM/USB Divers are aleady installed.) 1) XP/Vista – The user cannot manually reinstall the program and/or drivers after initial auto-installation.
CHAPTER 3 USING QUICKLINK MOBILE FEATURES GETTING STARTED CONNECTING USING DIAL UP CONNECTIONS
USING QUICKLINK MOBILE FEATURES Today’s online world offers more services everyday and Alltel Wireless gives you the tools you need to take advantage of the best in connectivity solutions. With QuickLink Mobile, enjoy the freedom and convenience of wireless Internet connectivity from your computer! ■ FEATURES WWAN (WIRELESS WIDE AREA NETWORK, 1xEV-DO/1xRTT/CDMA) SPECIFIC FEATURES • Configures your laptop or desktop computer to use your wireless device as a modem.
GETTING STARTED USING QUICKLINK MOBILE • See the section “Additional Features” for more information about the features of QuickLink Mobile. ■ GETTING STARTED Double click on the QuickLink Mobile icon on your desktop or click on the Windows Start menu and select QuickLink Mobile from the list of Programs. WINDOWS MAC ABOUT THE NETWORKS VIEW The QuickLink Mobile will open the Wireless Networks window by default. This view is where you manage your wireless connections.
USING QUICKLINK MOBILE CONNECTING If your expected connection does not appear or if you connected your wireless phone and cable, or inserted your UM175 after starting QuickLink Mobile, select “Refresh Networks” from the “Tools” menu. This will cause QuickLink Mobile to look for your wireless device(s) and verify network availability. If you change devices, you will need to run the Setup @ NOTE: Wizard again.
CONNECTING USING QUICKLINK MOBILE If you are using a WWAN (1xEV-DO/1xRTT/CDMA) @ NOTE: device that supports the Alltel Wireless Dial-Up-Data service and you made wireless copies of your dial-up accounts, they will also appear. See the section “Creating Wireless Copies of your Dial-Up Connections”. Optionally you can have all dial-up connections appear in QuickLink Mobile and use it to launch any dial-up networking connection.
USING QUICKLINK MOBILE CONNECTING Always use QuickLink Mobile when connecting via the @ NOTE: Alltel Wireless Internet connection. At any time during your connection you can check your current connection speed and throughput stats in the Statistics tab of the Session Information window. To see this window, select “Statistics” from the “Session” menu. WINDOWS MAC The Session Information window will also contain a My Computer tab if applicable.
USING DIAL UP CONNECTIONS USING QUICKLINK MOBILE ■ USING DIAL UP CONNECTIONS This section is only applicable if you are using a WWAN Device that supports Dial-Up connections. You can make wireless copies of existing dial up accounts on your system. This will wirelessly enable them and allow you to connect to them wirelessly. To launch the copy utility, select “Options”, “Dial-up Accounts” then “Copy”. Click on the connection or connections you want to copy and click on the “OK” button.
USING QUICKLINK MOBILE USING DIAL UP CONNECTIONS connection may connect faster. If you have trouble with the “(Wireless Optimized)” connection, you can delete it from your dial-up networking folder and use the “(Wireless)” connection. TO DELETE CONNECTIONS: Windows XP and Vista users can access Dial-Up Networking from QuickLink Mobile by selecting “Tools,” “Control Panels,” “Network and Dial-up Connections,” then right click on the desired connection and select “Delete.
CHAPTER 4 QUICKLINK MOBILE PREFERENCES GENERAL PREFERENCES WWAN SPECIFIC SETTINGS ADDITIONAL FEATURES
PREFERENCES GENERAL PREFERENCES ■ GENERAL PREFERENCES OPTIONS TAB Click on “Options”, then “Preferences”. WINDOWS MAC Minimize application into tray: When you minimize the application it will now show in the Windows task bar. To restore the application click on the QuickLink Mobile tray icon, and select “Show Application”. Show popup status windows by tray: Displays small popup sliding windows in the lower right corner of the screen when connections are made, and when network connections are lost.
GENERAL PREFERENCES PREFERENCES UPDATES TAB WINDOWS MAC This feature allows QuickLink Mobile to automatically check for software updates. If an update is available, you will be notified of its size and approximate download times if using Alltel Wireless Internet. You will be given the choice to download or cancel. If you select download, a display appears that shows the progress as the update is downloading with the option to cancel if desired.
PREFERENCES WWAN SPECIFIC SETTINGS ■ WWAN SPECIFIC SETTINGS WWAN PREFERENCES Click on “Options”, then “Preferences”. WWAN OPTIONS Set Options . . . : This is used to set various WWAN connection settings. See below. Automatically Connect: If desired, you can select to have QuickLink Mobile automatically connect to Alltel Wireless Internet at application startup.
WWAN SPECIFIC SETTINGS PREFERENCES Do not prompt for user name and password: If you are only using the Alltel Wireless Internet connection, this setting has no effect. If you created Wireless connections to dial into other networks or have existing connections you are going to launch using QuickLink Mobile, checking this option will skip the screen that normally asks for your user name and password. For this to work you will have had to connect previously, successfully saving your user name and password.
PREFERENCES WWAN SPECIFIC SETTINGS Open my browser to my default home page: With this option selected, when you connect to a WWAN network (Alltel Wireless Internet), QuickLink Mobile will automatically launch your default web browser and load your home page.
WWAN SPECIFIC SETTINGS PREFERENCES VPN TAB The following options exist on the VPN tab (Options > Preferences > WWAN tab > Set Options. . . > VPN tab) : WINDOWS MAC VPN Client: QuickLink Mobile automatically detects if certain VPN clients like Microsoft®, Cisco®, CheckPoint®, etc are installed on the computer and allows you to select the one you wish to use. Check with your network administrator to setup your VPN connection.
PREFERENCES ADDITIONAL FEATURES ■ ADDITIONAL FEATURES In addition to the basic features mentioned in previous sections, QuickLink Mobile also has the additional features listed below. THE STATUS BAR The details of your current connection can be seen in the status bar at the bottom of the QuickLink Mobile interface. This status bar is always visible when the interface is fully expanded. CONNECTION STATUS The text on the status bar reflects your current state.
ADDITIONAL FEATURES PREFERENCES NDIS is enabled and connected NDIS is enabled but disconnected (No NDIS image) NDIS is disabled. @ NOTE: NDIS is only available in Windows OS. THROUGHPUT The amount of data that you have sent and received since the current network connection was initiated can be seen by holding the mouse over the green up and down arrows on the left side of the status bar.
PREFERENCES ADDITIONAL FEATURES Log: This provides a concise session log of your network activity. Click on a column heading to sort the log. This window also displays the total number of sessions as well as the total time connected. @ Note that this does not work while NDIS is enabled. The information displayed in the Usage log can be customized using the controls that appear just below the list.
ADDITIONAL FEATURES PREFERENCES the event any troubleshooting of the connection is required. You can view key statistics including bandwidth and your IP address information, release your IP address, and renew your IP address. If you selected to detect and install a WWAN device during installation, there will be a Statistics tab that will show data speeds during a session when using the WWAN device.
PREFERENCES ADDITIONAL FEATURES Run Wizard: Runs the Setup Wizard again. Useful if you need to reconfigure QuickLink Mobile to use a new mobile handset or Wireless Internet Card. Activation: Programs the phone number, MIN, and SID to the UM175. Alltel Wireless Internet Setup: Please contact the service provider for details. THE OPTIONS MENU Control Panels: From this menu you have access to your systems “Modem”, “Network and Dial-Up Connections”, and “Internet” control panels.
ADDITIONAL FEATURES PREFERENCES • Add Other: This is used to create a regular dial-up connection from scratch. • Edit: This is used to edit the properties of any dial-up connection. • Copy: See section on Using Dial-Up Connections. Power ON / Power OFF: This is used to power the on/off Wireless Internet Card. Preferences: This is used to select preferences for settings related with connection. Please see WWAN Specific Settings for details.
PREFERENCES ADDITIONAL FEATURES Check for Updates: Can be used with any connection to the Internet to check for software updates for QuickLink Mobile. Note: If downloading an update wirelessly, normal usage charges apply. Alltel Home Page: Takes you to the Alltel Wireless home page that contains information about wireless devices, useful tips and hardware manuals. Customer Service: This option will attempt to launch your mail client with the default address to e-mail Alltel Wireless Support.
CHAPTER 5 INSTALLING UM175 PRECAUTIONS RECOMMENDED SYSTEM REQUIREMENTS INSTALLING SOFTWARE UNPLUGGING OR EJECTING THE DEVICE USB MODEM EXTENSION CABLE
INSTALLING UM175 PRECAUTIONS ■ PRECAUTIONS • Once the modem has been inserted into the laptop or desktop computer, do not remove it without first completing the unplugging/ejection process. ■ RECOMMENDED SYSTEM REQUIREMENTS To successfully install and use the UM175 USB device in your laptop or desktop computer, the following system specifications are required. Item • Operating system Required Specification Windows ® Vista / Windows® XP / Mac OS X 10.4.
INSTALLING SOFTWARE INSTALLING UM175 ■ INSTALLING SOFTWARE INSTALLATION • If you install QuickLink Mobile, it will install the USB Driver for the UM175. Follow the instructions from the QuickLink Mobile for installation. WARNINGS! • Make sure to complete the unplugging/ejection process BEFORE removing the UM175. If you remove the device improperly, the product may be damaged. NOTES • If you have inserted the device properly, Windows will inform you of the new hardware.
INSTALLING UM175 UNPLUGGING OR EJECTING THE DEVICE • It is normal to hear a short beep sound each time you insert or remove the UM175. It is an audible notification that your laptop or desktop computer recognizes the new hardware. ■ UNPLUGGING OR EJECTING THE DEVICE Make sure to complete the unplug/eject process on your computer BEFORE removing the UM175 from your PC. If you remove the USB device improperly, the product may be damaged.
INSTALLING UM175 When you press the Unplug/Eject icon in the system tray, the pop-up window will appear. Click the [Stop] button. Now, you can remove the UM175 from your PC. • MACINTOSH When disconnecting the UM175 from the computer, close all windows and quit all running applications that are stored on the device and drag the device’s icon into the trash to dismount it from the Desktop prior to unplugging the device from the USB port or Hub.
INSTALLING UM175 USB MODEM EXTENSION CABLE ■ USB MODEM EXTENSION CABLE The UM175 USB Modem package includes an extension USB Y-shaped cable. Although the cable is not required for use with your UM175 modem, it offers increased performance for your UM175 modem under certain operating conditions. Simply insert the USB connector into the USB port of your computing device to deliver power boost, increased RF performance, and to solve clearance issues.
USB MODEM EXTENSION CABLE INSTALLING UM175 3 The device is connected to and powered by the computer as soon as the USB cable is plugged properly into the appropriate Type A USB port(s). 4 Launch the QuickLink Mobile and click “Connect”.
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CHAPTER 6 REGULATORY AND SAFETY INFORMATION REGULATORY NOTICES OPERATING CONDITIONS WARNINGS AND CAUTIONS SAFETY PRECAUTIONS
REGULATORY AND SAFETY REGULATORY NOTICES INFORMATIONS ■ REGULATORY NOTICES UM175 complies with Parts 15, 22, and 24 of the FCC rules. It has been tested with a typical personal computer with a USB port. This USB device must not be co-located or operated in conjunction with any other antenna or transmitter. If you use this USB device in any other configuration, the FCC RF Exposure compliance limit can be exceeded.
WARNINGS AND CAUTIONS REGULATORY AND SAFETY INFORMATIONS ■ WARNINGS AND CAUTIONS 1 Modifying or changing this USB device without express authorization can nullify compliance with RF exposure guidelines. 2 This USB device has been tested and found to comply with the limits pursuant to Part 15, 22, and 24 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when appropriately installed.
REGULATORY AND SAFETY SAFETY PRECAUTIONS INFORMATIONS 5 If you have purchased this product under a United States Government contract, it shall be subject to restrictions as set forth in subparagraph (C)(1)(ii) of Defense Federal Acquisitions Regulations (DFARs) Section 252.227-7013 for Department of Defense contracts, and as set forth in Federal Acquisitions Regulations (FARs) Section 52.227-19 for civilian agency contracts or any successor regulations.
SAFETY PRECAUTIONS REGULATORY AND SAFETY INFORMATIONS with this equipment. 3 Do not use this USB device in any aircraft whether the aircraft is on the ground or in flight. Make sure to turn off this USB device in aircraft. If used in an aircraft, it can transmit signals that could interfere with various aircraft systems. 4 Do not use this USB device while driving a car, since it can distract the driver. In some area, using the communication device while driving a car is illegal.
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CHAPTER 7 APPENDIX GLOSSARY SPECIFIC ABSORPTION RATES (SAR) SAFETY INFORMATION FOR RF EXPOSURE U.S.
APPENDIX GLOSSARY ■ GLOSSARY Analog Coverage An area where analog service is available. Analog phones usually indicate signal strength on an indicator in the phone’s display when receiving an analog signal. Browser The software that allows you to view the Internet; contains navigator commands such as forward and back; examples include Netscape, Microsoft Explorer.
GLOSSARY APPENDIX Internet A cooperatively run, globally distributed collection of computer networks that exchange information via a common set of rules for exchanging data (Transfer Control Protocol/Internet Protocol or TCP/IP). Intranet An intranet is a web site created by a business, which posts its own company information in a secure part of the Internet that only employees or other authorized users can reach. Intranets are generally protected by firewalls. Kbps Kilobits per second.
APPENDIX GLOSSARY POP3 e-mail Protocol used by ISP’s mail servers to manage e-mail for subscribers. E-mail clients such as Microsoft Outlook support POP3. Proxy Settings A specific I.P. address that allows access to a secured enterprise network. The proxy settings provide directions to a computer so that it can locate an address and access information and services, which exist at that location.
SPECIFIC ABSORPTION RATES (SAR) APPENDIX ■ SPECIFIC ABSORPTION RATES (SAR) Maximum: SAR 1.19 W/kg CDMA835 Body SAR 0.854 W/kg PCS1900 Body THIS MODEL PHONE MEETS THE GOVERNMENT’S REQUIREMENTS FOR EXPOSURE TO RADIO WAVES. Your wireless phone is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radiofrequency (RF) energy set by the Federal Communications Commission of the U.S. Government.
APPENDIX SPECIFIC ABSORPTION RATES (SAR) limit established by the government adopted requirement for safe exposure. The tests are performed in positions and locations (e.g., at the ear and worn on the body) as required by the FCC for each model. The highest SAR value for this model phone when tested for use when worn on the body, as described in this user guide, is 1.19 W/Kg. (Body-worn measurements differ among phone models, depending upon available accessories and FCC requirements).
SAFETY INFORMATION FOR RF EXPOSURE APPENDIX ■ SAFETY INFORMATION FOR RF EXPOSURE BODY WORN OPERATION This device was tested in multiple notebook computer configurations with USB port configurations for typical near-body operations with the back of the USB Modem kept 20mm from the body.
APPENDIX SAFETY INFORMATION FOR RF EXPOSURE EXPOSURE TO RF ENERGY Use only the supplied or an approved replacement antenna. Do not touch the antenna unnecessarily when the phone is in use. Do not move the antenna close to, or couching any exposed part of the body when making a call. FCC COMPLIANCE INFORMATION This device complies with Part 15 of FCC Rules.
RADIO FREQUENCY INTERFERENCE STATEMENT APPENDIX ■ U.S.FEDERAL COMMUNICATIONS COMMISSION RADIO FREQUENCY INTERFERENCE STATEMENT INFORMATION TO THE USER NOTE : This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful Interference in a residential installation.
APPENDIX RADIO FREQUENCY INTERFERENCE STATEMENT FCC ID: PP4PX-700 Warning: Exposure to Radio Frequency Radiation The radiated output power of this device is far below the FCC radio frequency exposure limits. Nevertheless, the device should be used in such a manner that the potential for human contact during normal operation is minimized.
