User Guide

Visual Assistance - TechSee
User Guide
- Page 2 -
Security
TechSee does not store any recordings or images during the session, the communication is only
between you and the Verizon technician. All data transfers use a secure encrypted channel
(TLSv1.2+).
Only authorized Verizon personnel can send you an SMS invitation to join the video session and
only after verbal permission from you.
Starting a TechSee Live Session
Step1:
The technician will invite you by sending an SMS to your smartphone.
Step 2:
You will receive an SMS with the link https://verizon.techsee.me as shown here: