User guide

6. Troubleshooting

This chapter gives information about troubleshooting your router. After each problem description,

instructions are provided to help you diagnose and solve the problem. For the common problems

listed, go to the section indicated.

• Is the

router on?

See Basic Fu

nctioning on page 89.

• Ha

ve I connected the router correctly?

See Basic Fu

nctioning on page 89.

• I can

not access the router’s configuration with my browser.

See T

roubleshoot Access to the Router Main Menu on page 91.

• I have con

figured the router but I cannot access the Internet.

See T

roubleshoot Your Connection on page 92.

• I can

not connect to a specific IP address.

See T

roubleshoot a TCP/IP Network Using the Ping Utility on page 94.

• The rou

ter shows the wrong the date and time.

See Problems with Date

and Time on page 95.

• I want to clea

r the configuration and start over again.

See Resto

re the Default Configuration and Password on page 95.

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