User guide

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THREE-WAY CONFERENCE CALLING
Three-Way Calling allows you to have a three-way
conference call by adding another party to an existing
call, maximizing your line efficiency and reducing
callbacks. Use Three-Way Calling when you want to
obtain answers to urgent inquiries from two separate
sources in a single call.
To add a third party to an existing call:
Ask party to wait.
Press Switchhook or Flash key.
Hear Dial Tone.
Dial the third party’s telephone number.
When person answers, press Switchhook or
Flash key.
All three parties will be connected.
To drop third party:
Press Switchhook or Flash key.
CUSTOPAK BASIC SELECTABLE
STANDARD FEATURES
AUTOMATIC CALLBACK
This feature allows you to be called back when you
reach a busy line within your CustoPAK system.
When the line becomes free the system will ring your
phone and then the other line. Automatic Callback
will increase employee productivity by eliminating
“telephone tag,”manual callbacks and unnecessary
dialing. The feature will stay activated for 30 minutes
unless canceled.
To activate:
Lift handset.
Hear Dial Tone.
Press Switchhook or Flash Key once.
Dial , hear confirmation tone.
Hang up. Feature is in effect for 30 minutes.
To receive an Automatic Callback Call:
Continue to place and receive calls.
When your phone rings, you will hear ringing tone.
You are connected when the called party Answers.
To cancel:
Lift handset .
Dial
.
Hear confirmation tone.
1A 5E
DMS 100
EWSD (S
IEMENS
)
DMS 10
SIP