User guide
451
Can’t get
Vehicle
Diagnostics
Module
Key Fob
to control
vehicle
keyless
entry system
Not paired See “Can’t get Vehicle Diagnostics Module key fob to pair
with my vehicle”
No Internet
connection to
smartphone,
computer
or Vehicle
Diagnostics
Module
Check internet connection to smartphone or computer.
Start engine and watch for green or yellow LED activity. If
LED remains red, Vehicle Diagnostics Module has no cellular
connection
Function
restricted
by vehicle
manufacturer
Check if the manufacturer supplied key fob can perform
the same feature. If not, it is a vehicle restriction. Read the
vehicle owner’s manual about your remote keyless entry
system.
Check if smartphone
Bluetooth is ON. Verify
Vehicle Diagnostics
Module (ACT231) is listed
in smartphone paired
Bluetooth devices.
Verify smartphone is listed
in Delphi smartphone
app in Settings page as
Authorized
No Bluetooth
connection
(if paired and
authorized)
and within 30
feet of Vehicle
Diagnostics
Module