User guide

448
LED remains
solid blue
Device can’t
complete
vehicle setup
Check all OBD port connectors on Vehicle Diagnostics
Module and on vehicle for dirty/corroded pins
Vehicle may be incompatible. Check fitment guide
(connectedcar.delphi.com/fitment)
Device is
removed from
the OBD port
and reinstalled
Device needs to be
paired again with your
vehicle. Please go to page
11 and perform steps 5
and 6.
Low voltage or
loss of battery
power
Device needs to be
paired again with your
vehicle. Please go to page
11 and perform steps 5
and 6.
Can’t get to
Dashboard
page for first
time login
(remains on
OBD Locator
page)
Vehicle
Diagnostics
Module is
not reaching
the Delphi
cloud server
after cellular
network
activation.
Check that Vehicle Diagnostics Module LED turns green
when engine is started. If it does, (call *611 from your
Verizon cell phone or
[phone]). If not, follow Troubleshooting according
to Status LED table