User guide

447
No LED
illumination
Vehicle
Diagnostics
Module is in
deep sleep
Start engine, wait up to 10 seconds for LED to illuminate any
color
No power at
OBD port
Check that Vehicle Diagnostics Module is fully plugged into
OBD port.
Check that fuse for OBD port is not blown (see vehicle owner
manual for proper fuse).
Check that no pins are bent or missing from Vehicle
Diagnostics connector or OBD port.
Defective
Vehicle
Diagnostics
Module
Replace Vehicle Diagnostics Module
LED remains
white
Vehicle
Diagnostics
Module can’t
provision
on Verizon
network
Ensure vehicle is in a Verizon coverage area
Ensure your Verizon account is active (call *611 from your
Verizon cell phone or [phone])