User guide

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68. My battery was disconnected recently and I can’t connect to my vehicle, what should I do?
If the LED is solid blue, begin with step 5 in the Reference Guide to re-initialize your Vehicle
Diagnostics Module. If the LED is not solid blue, disconnect the unit from your vehicle, wait
10 seconds, reconnect it and wait for the solid blue LED (about 30 seconds), begin with step 5 in
the Reference Guide to re-initialize your Vehicle Diagnostics Module.
69. The LED shows solid blue, what should I do?
Begin with step 5 in the Quick Reference Guide to re-initialize your Vehicle Diagnostics Module.
If it returns to solid blue, your vehicle may be incompatible. Check the Fitment Guide at
connectedcar.delphi.com/fitment.
70. Why isn’t my car listed as a compatible car? Will it ever be?
Either support for your vehicle has not been confirmed or there is a known incompatibility. Our
goal is to add support for most vehicles in 2013.
71. How do I properly remove my Vehicle Diagnostics Module?
If possible, support the vehicle OBDII connector housing and gently wiggle the device as you pull
uniformly outward away from the vehicle OBDII connector. Note that the Vehicle Diagnostics
module is designed for a snug fit and may require a strong pull to fully remove it.
72. Why is it hard to disconnect the Vehicle Diagnostics Module from the OBDII port?
The Vehicle Diagnostics Module was designed to maintain a secure and snug fit on all vehicles
so that it would never come loose or fall off the connector. Vehicles which are driven on bumpy
roads create excessive vibration which could loosen the Vehicle Diagnostics Module if it weren’t
designed for a snug fit.
73. Should I disconnect the Vehicle Diagnostics Module before having my vehicle jump started?
Delphi recommends disconnecting your Vehicle Diagnostics Module when jump starting your
vehicle.
74. I have a Check Engine Light on but I don’t see anything on the Health page. Why?
Diagnostic codes will automatically be scanned when the Vehicle Diagnostics Module is