User guide

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52. What is the blue dot on my location screen?
Within the smartphone apps, the blue dot represents the current location of the phone running
the app (where your phone is, not your vehicle).
53. I installed my Vehicle Diagnostics Module and it won’t pick up my current location. Why?
Your Vehicle Diagnostics module relies upon GPS to determine vehicle location. Location
accuracy is subject to GPS accuracy which means that it could take minutes for a first-time
position to be available and it may not work inside of garages or in other structures. It may even
be possible that the location in the vehicle where the Vehicle Diagnostics module is installed
may create a weak GPS signal and use of an extension cable may be necessary to relocate the
Vehicle Diagnostics Module to a better location for GPS reception.
54. It’s really cold where I live. Will this affect the Vehicle Diagnostics Module?
Being a cellular device, the Vehicle Diagnostics Module will generally work in the same
conditions as your cell phone, although there are no batteries in the module to be concerned
about as you would have with a cell phone.
55. It’s really hot where I live. Will this affect the Vehicle Diagnostics Module?
Being a cellular device, the Vehicle Diagnostics Module will generally work in the same
conditions as your cell phone, although there are no batteries in the module to be concerned
about as you would have with a cell phone.
56. How do you use the data collected on my vehicle?
Delphi will never forward your specific, individual vehicle data to Verizon or any third-parties
without your express permission. Your vehicle data may be aggregated with other vehicle data
anonymously for other purposes per the Terms of Service which you, the consumer, accepted
after your first login.
57. Does Delphi or Verizon track me or my cars without my knowledge?
The Delphi Connected Car service is intended solely for the consumer to use for their own
purposes and no one else can track your vehicle unless you give them your username and
password. Protect your username and password to prevent any unauthorized person from