User guide

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app. If the blue LED returns to solid after the initial setup, your vehicle is currently incompatible
with Vehicle Diagnostics.
41. Will my Vehicle Diagnostics Module work with the telematics system that came with my car,
examples include Mercedes mBrace, Lexus Enform, Hyundai BlueLink, BMW
ConnectedDrive, Volvo On Call?
Delphi’s Vehicle Diagnostics Module is designed to work regardless of a car’s existing
telematics system. However, some features provided by the car maker may be impacted. Please
contact your car manufacturer for further information.
42. I setup the key fob feature with my vehicle and now my factory Key Fob doesn’t work. Why?
During key fob setup, the step where your factory key fobs needed to be re-paired may not have
completed successfully. You can repeat the key fob setup by initiating the setup process in
the web portal (not the app) and trying the setup again. If it fails again, please call KeylessRide
technical support at [phone] for assistance.
43. I have an aftermarket keyless entry system. Will this affect the key fob function on
my phone?
The Vehicle Diagnostics is currently only designed to operate factory (OEM) remote keyless
entry systems. You will not be able to activate the Key fob function with your aftermarket
remote keyless entry system.
44. Why doesn’t the key fob feature work on my car? Will it ever?
Delphi has not completed the development of key fob features for all cars at this time. You will
need to check the Fitment Guide (at connectedcar.delphi.com/fitment) for compatibility to
determine when support is added.
45. What happens if you hit the call 911 button while live tracking?
You will be presented with the phone’s dialer screen with the “911” entry preloaded. You must
select Yes or Call to initiate the call. If it was unintentional, you can select No or Back or the
Home button.