User guide

435
27. Why is the programmable odometer not updating while I am driving?
The programmable odometer will not update until your turn off the ignition and the trip is
recorded in your connected car account.
28. How do I get a copy of the User Guide?
You can view the User Manual at http://support.verizonwireless.com/clc/devices/ and click on
Device Manual
29. Why doesn’t my VIN or my make, model and year of my vehicle show up on my Dashboard
page?
Not all vehicle manufacturers report VIN to the Vehicle Diagnostics module. For those which
do not, you will see the word “Vehicle” followed by a number, such as “Vehicle 1.” You can update
your vehicle information by entering the VIN or the make, model and year of your vehicle
yourself. In the mobile app, navigate to the Settings menu, select Vehicle Settings, select the
vehicle you wish to edit, and then select Edit.
30. Why doesn’t fuel data show on my Dashboard page?
Not all vehicle manufacturers report fuel level to the Vehicle Diagnostics Module. Refer to the
fitment guide at connectedcar.delphi.com/fitment.
31. Why isn’t the data on my Dashboard page right?
To view the latest vehicle data, use the Refresh feature. The time and date of the last refresh is
displayed.
32. Do I need a Smartphone to use Vehicle Diagnostics by Delphi?
No, once you set up your Delphi Connected Car account, you can sign in to it through the Internet
by visiting mycar.delphi.com.
33. How many geo-fences can I set?
You can set a maximum of 6 geo-fences per vehicle.