User guide

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turn your phone off and then back on again.
21. What happens if I load the app on my non-Verizon phone?
The smartphone apps are designed to run on the following smartphones regardless of your
service provider: Android version 2.2 and later, Apple iPhone running iOS version 5.0 and later.
22. How many mobile devices or PCs can be logged on to the same account?
There is no limit on how many phones and/or PCs can be logged into the same account.
23. If I have multiple Vehicle Diagnostic Modules on one account, how can I see the data from
my other vehicles?
On an iPhone, you can select a different vehicle by tapping on the vehicle icon in the upper right
hand corner. On an Android, you can select a different vehicle by tapping on the vehicle name at
the top of the screen. On the website, you can select a different vehicle by clicking on the drop
down arrow located to the right of your vehicle name at the top of the screen.
24. How can I see all my vehicles at the same time on the map?
Currently, you can only select one vehicle to view at a time. Only that vehicle will be shown on
the map.
25. When I added a new Vehicle Diagnostic Modules, the application displayed an error
message, but once I logged out and logged back in it appeared on the module list. Why?
The proper procedure when adding a new module is to add the module to your account, log
out of your account on all phones and the website, then log back in. This will ensure you see all
modules associated with your account.
26. Does the programmable odometer show me total vehicle mileage or just the recent trip
mileage?
You can use either method. If you clear the programmable odometer prior to a trip, it will
perform as a trip odometer displaying the mileage for that trip. If you set the odometer to your
vehicle odometer, it will track the total mileage of your vehicle.