User guide

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• If you still do not see the Dashboard screen, see the Troubleshooting section of this guide.
Reconnect Your Vehicle Diagnostics Module
If you are installing the Vehicle Diagnostics Module for the first time, please refer to the
instructions for First-Time Setup.
If your device becomes disconnected from your vehicle or the battery is disconnected from your
vehicle, you will need to re-initialize the Vehicle Diagnostics Module with your vehicle. In this
case, please complete the following steps.
Note: If you are re-initializing the Vehicle Diagnostics Module to a vehicle that you have
previously used with the Vehicle Diagnostics Module:
• The vehicle history will be available for all times the Module was connected
• If you paired the keyfob previously to this vehicle, it will remain paired once reconnected
Install Your Vehicle Diagnostics Module
1. If you are currently using the app on your Verizon Wireless smartphone, use your smartphone
to check that you have a strong signal where your vehicle is parked. Don’t have Verizon
coverage? Visit Verizon’s interactive coverage map: verizonwireless.com/maps.
2. Make sure your vehicle is parked outside in a safe location and the engine is turned off.
3. Now plug the Vehicle Diagnostics Module into the OBD port (or into the extension cable if it is
required). Make sure that the Vehicle Diagnostics Module is fully seated.
Helpful Installation Tips:
• If the Vehicle Diagnostics Module seems to be difcult to insert, DO NOT FORCE IT, remove
the device and examine both connectors for any bent pins.