User guide

39
Can’t get
Vehicle
Diagnostics
Module Key
Fob to control
vehicle keyless
entry system
Not paired See “Can’t get Vehicle
Diagnostics Module key
fob to pair with my vehicle”
No Internet
connection to
smartphone,
computer
or Vehicle
Diagnostics
Module
Check Internet connection
to smartphone or
computer.
Start engine and watch
for green or yellow LED
activity. If red, Vehicle
Diagnostics Module has no
cellular connection
No Bluetooth
connection
(if paired and
authorized)
and within 30
feet of Vehicle
Diagnostics
Module
Check if smartphone
Bluetooth is ON. Verify
Vehicle Diagnostics
Module (ACT231) is listed
in smartphone paired
Bluetooth devices.
Verify smartphone is listed
in Delphi smartphone
app in Settings page as
Authorized
Function
restricted
by vehicle
manufacturer
Check if the manufacturer
supplied key fob can
perform the same feature.
If not, it is a vehicle
restriction. Read the
vehicle owner’s manual
about your remote keyless
entry system
Issue Likely
Cause(s)
Corrective
Action(s)