User guide

38
Can’t get to Key
Fob setup page
No Internet
connection to
smartphone or
computer
Check your Internet
connection
Cloud server
problem
Wait a few minutes and try
again. If still not working,
call *611 from your Verizon
cell phone or
[phone]
Can’t get Vehicle
Diagnostics
Module Key Fob
to pair with my
vehicle
Incompatible
vehicle
Check fitment guide
(connectedcar.delphi.com/
fitment)
Procedure not
followed exactly
Check that you have
followed every step
exactly as indicated
Cloud server
problem
Wait several minutes
and try again. If still not
working, call
[phone]
Issue Likely
Cause(s)
Corrective
Action(s)