User guide

35
No LED
illumination
Vehicle
Diagnostics
Module is in
deep sleep
Start engine, wait up to
10 seconds for LED to
illuminate any color
No power at
OBD II port
Check that Vehicle
Diagnostics Module is fully
plugged into
OBD II port.
Check that fuse for
OBD II port is not blown
(see vehicle owner manual
for proper fuse)
Check that no pins are bent
or missing from Vehicle
Diagnostics Module
connector or
OBD II port
Defective
Vehicle
Diagnostics
Module
Replace Vehicle
Diagnostics Module
LED remains
white
Vehicle
Diagnostics
Module can’t
provision on
Verizon network
Ensure vehicle is in a
Verizon coverage area
Ensure your Verizon
account is active (call *611
from your Verizon cell
phone or [phone])
Issue Likely
Cause(s)
Corrective
Action(s)