User guide

Troubleshooting
90
Verizon 4G LTE Broadband Router
Basic Functioning
After you turn on your router, the following should occur:
1. When power is first applied, make sure that the Power LED is lit.
2. After approximately 10 seconds, look for the following:
a. The Power LED is still solid green.
An amber LED indicates that the router has failed
its power-on self-test (POST).
b. The Internet Port LED is lit.
c. The Wi-Fi LED is lit.
d. The Ethernet LAN Port LED is lit when any local ports are connected.
If a local area network (LAN) port’s LED is lit, a link has been established to the
connected computer
. If a LAN port is connected to 100-Mbps equipment, the port’s
LED is green. If the equipment is 10 Mbps, the LED is amber
.
e. The Ethernet wide area network (WAN) Port LED is lit when the router is connected
to a wired modem.
f. The Signal Quality LED is lit when the router has detected a mobile broadband
signal.
• A blue LED indicates excellent coverage.
• A green LED indicates good coverage.
• An amber LED indicates poor coverage.
If any of these conditions do not occur, see the following table.
Table 3. LED indicators
LED Action
Power
Power LED is off. • Make sure that the power cord is correctly connected to your router,
and that the power supply adapter is correctly plugged into a working
power outlet.
• Check that you are using the power adapter supplied for this product.
• If the error persists, you might have a hardware problem and should
contact technical support.
Power LED is
amber
.
POST (power-on self-test) is in progress. Wait for this test to complete.