User guide

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6. Troubleshooting
This chapter gives information about troubleshooting your router. After each problem
description, instructions are provided to help you diagnose and solve the problem. For the
common problems listed, go to the section indicated.
• Is the router on?
See Basic Functioning on page 90.
• Have I connected the router correctly?
See Basic Functioning on page 90.
• I cannot access the router
’s configuration with my browser
.
See Troubleshoot Access to the Router Main Menu on page 92.
• I have configured the router but I cannot access the Internet.
See Troubleshoot Your Connection on page 93.
• I cannot connect to a specific IP address.
See Troubleshoot a TCP/IP Network Using the Ping Utility on page 95.
• The router shows the wrong the date and time.
See Problems with Date and Time on page 96.
• I want to clear the configuration and start over again.
See Restore the Default Configuration and Password on page 96.
Note: For online help, click .