User guide
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Self-Serve Support
The Self-Serve Support section has the following options:
• My Verizon Wireless — Click on Attend a Wireless Workshop to attend a free Wireless
Workshop online or in a store to learn everything you need to know about your Jetpack.
(You can also open your browser and type https://vzwworkshops.verizonwireless.com/
vzwworkshops/.)
• Community Forums — Click on Community Forums to follow, share and participate in the
Broadband & Netbook Community. In addition, you can search Broadband & Netbook
Community discussions for specic topics. (You can also open your browser and type https://
community.verizonwireless.com/community/broadband.)
• Device Support Page — Click on Device Support Page to join and discuss the latest news
in Verizon Wireless products, services, and more. (You can also open your browser and type
https://community.verizonwireless.com/welcome.)
• User Guide — Click on User Guide to access an online version of the Jetpack User Guide. (You
can also open your browser and type http://my.jetpack/Customer Care.)
Contact Verizon Customer Service by calling 800-922-0204 or by visiting www.verizonwireless.com/
support.