User guide
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Common Problems and Solutions
The following are some common problems and solutions.
My MiFi just powered off without my pressing the power button. Why?
This may occur under any of the following circumstances.
» Pressing the Master Reset button
» Restarting the device
» Switching proles
» Restoring the conguration settings
» Battery depletion
To restore battery power, follow these steps.
1. Manually press the power button to turn it back on.
2. If the battery is depleted, charge the device with the wall charger.
How do I reset the MiFi device back to factory settings?
The master reset button is in a small hole located on the bottom of the device, underneath the
battery cover. This button returns the device to factory settings, including re-setting the network
name (SSID) and network key (Wi-Fi passkey) to those printed on the sticker axed to the back of
the device. To reset the device, follow these steps.
1. Place one end of an unfolded paper clip into the master reset button hole.
2. Press the paper clip on the button until the LED blinks green one full blink and then a very
brief blink (about ve seconds).
How do I reset the Access Point and Router settings back to factory settings?
To reset the access point and router settings, follow these steps.
1. Connect to MiFi Settings by connecting your computer to the MiFi wireless network and
going to http://192.168.1.1 in your browser.
2. Connect to the Diagnostics screen. See Advanced: Diagnostics on page 50. The Diagnostics
screen has a Reset to Factory Defaults button. This button resets all Access Point and Router
settings to their factory default values. All existing settings are lost.