User manual

LED Guide 23
Solid
BLUE
Fast
blinking
RED
X Solid
BLUE
System
Failure.
• Reason:
Failure to setup VPN.
• Cause:
AAA provisioning, SG or DNS issue.
• Symptom: Network Extender for
Business restarts every 5 minutes.
• Check AAA provisioning.
• Check SG health.
• Check DNS.
Solid
BLUE
Slow
blinking
RED
Solid
BLUE
Solid
BLUE
System
Failure.
• Reason:
Configuration file download failure.
• Cause:
Slow internet connection.
Symptom: Network Extender for
Business restarts every 5 minutes.
• Reason:
RF related issue.
• Cause:
Check Network Extender for Business
failure list.
• Symptom: Network Extender for
Business stays in slow blinking
blue.
• Reason:
JMS/SMS provisioning issue.
• Cause:
JMS/SMS provisioning error.
• Symptom: Network Extender for
Business restarts every 6 minutes
Escalate the issue to next level of support.
Power
LED
System
LED
GPS
LED
WAN
LED
STATUS Possible
FAILURE
REASONS
RECOMMENDED
ACTION
*If the listed actions don't work, escalate the
issue to next level of support.
Solid
BLUE
Slow
blinking
RED
Solid
RED
Solid
BLUE
GPS
issue.
• Reason:
- GPS Failure.
• Causes:
- No satellites acquired.
• Ask the customer to connect GPS antenna
extension cable.
• Check the GPS server provisioning for this
Network Extender for Business.
• Check if the Network Extender for
Business was initially provisioned with
proper zip code.
Solid
BLUE
Slow
blinking
RED
Solid
Magenta
X GPS
issue.
• Reason:
- GPSR H/W Failure.
• Causes:
- GPSR H/W Failure.
No Action.
Solid
BLUE
Slow
blinking
RED
Fast
blinking
RED
Solid
BLUE
GPS
issue.
• Reason:
- GPS Failure.
• Causes:
- Not enough satellites acquired
• Ask the customer to connect GPS antenna
extension cable.
• Check the GPS server provisioning for this
Network Extender for Business.
• Check if the Network Extender for
Business was initially provisioned with
proper zip code.
Solid
BLUE
Slow
blinking
RED
Fast
blinking
RED
Solid
BLUE
GPS
issue.
Reason
:
- GPS Failure.
Causes
:
- Not enough satellites acquired.
No Action
Solid
BLUE
Solid
BLUE
Slow
blinking
RED
Solid
BLUE
GPS Condition-
Holdover Exceeded
• Causes:
- Holdover time exceeded 1 minute.
- GPS server provisioning issue.
• Ask the customer to connect GPS antenna
extension cable.
• Check the GPS server provisioning for this
Network Extender for Business.
Downloaded from www.Manualslib.com manuals search engine