Troubleshooting guide

Status Codes
86 NetBackup Troubleshooting Guide - UNIX
◆ A bad network interface card on the NetBackup server.
◆ Faulty routers.
◆ Other applications interfering with NetBackup connections.
◆ On Novell systems, status code 14 has also been attributed to network issues. Try a
“sniffer” program, as suggested above.
Status Code: 15
Message: file close failed
Explanation: A close of a file or socket failed.
Recommended Action: Check the NetBackup Problems report for clues on where and
why the problem occurred. For detailed troubleshooting information, create an activity
log directory for the process that returned this status code, retry the operation, and check
the resulting activity log.
Status Code: 16
Message: unimplemented feature
Explanation: The specified operation is unimplemented. This error should not occur
through normal use of NetBackup.
Recommended Action: Save all error information and call customer support.
Status Code: 18
Message: pipe close failed
Explanation: Close of a pipe failed, when one process tries to start a child process.
Recommended Action: Check the NetBackup Problems report for clues on why the
failure occurred. For detailed troubleshooting information, create an activity log directory
for the process that returned this status code, retry the operation, and check the resulting
activity log.
Status Code: 19
Message: getservbyname failed
Explanation: A call to getservbyname() failed. The getservbyname()function uses
the name of the service to find a service entry in the services file (or NIS services map
on UNIX if it is configured).
Recommended Action: