Troubleshooting guide

Troubleshooting the Java Administration Interface
74 NetBackup Troubleshooting Guide - UNIX
Enabling Detailed Activity Logging
The NetBackup Java Administration interface is a suite of client-server applications that
allow administration of remote NetBackup servers. All administration is accomplished
via the application server of the NetBackup Java Administration interface. This application
server is made up of an authentication service and a user service.
The login request from the login dialog is sent to the authentication service for validation.
The user name and password have to be valid in the Windows/UNIX authentication
files/process.
After validation, the authentication service starts a user service under the user’s account.
Thereafter, all NetBackup administrative tasks are performed through that instance of the
user service.
On both UNIX and Windows NT/2000, the authentication service is the bpjava-msvc
application and the user service is the bpjava-usvc application.
Some of the recommendations in Chapter 4 refer to enabling detailed activity logging and
examining log files. These are the instructions for this activity.
1. On the NetBackup client (*) or server specified in the login dialog, create the
bpjava-msvc and bpjava-usvc activity log directories in the
/usr/openv/netbackup/logs directory (UNIX) or in
install_path\NetBackup\logs (Windows NT/2000). Refer to Activity Logs earlier in
this chapter for more information.
Note The NetBackup Java application server runs only on NetBackup UNIX clients. On
Windows NT/2000, the NetBackup Java application server runs only on NetBackup
master servers.
2. On the UNIX machine where you execute the jnbSA or jbpSA commands, add the
following line to the Launch.properties or JBPSimple.properties file,
respectively, in the /usr/openv/java directory.
debugLevel=2
The log file name is displayed in the xterm window where you executed the jnbSA or
jbpSA commands.
3. If you are using the NetBackup Windows Display Console, add the following line to
the host_name.properties file in the NetBackup Java installed folder (for
example, C:\Veritas\java):
debugLevel=2