Troubleshooting guide

Windows NT/2000 Event Viewer Logging Option
70 NetBackup Troubleshooting Guide - UNIX
log.110894
To disable vmd debug logging, either delete the directory or rename it. These directories
continue to accumulate information until you either rename or delete them.
Note On HP-UX, the sysdiag tool may provide obtain additional information on
hardware errors. On DEC OSF/1 the uerf command may provide additional
information on hardware errors.
On Windows NT/2000
On Windows NT/2000, Media Manager records robotic and drive errors in the Event
Viewer Application log. Log entries are also made when drives change between the UP
and DOWN states.
If a problem requires more information, increase the level of logging to the Event Viewer
Application log by adding a VERBOSE entry to the following file:
install_path\Volmgr\vm.conf
In addition, you can enable debug logging for the NetBackup Volume Manager service by
creating the following directories:
install_path\Volmgr\debug\daemon
(Debug information on the service)
install_path\Volmgr\debug\reqlib
(Debug information on the process requesting the service)
NetBackup creates one log per day in each of the above debug directories with file names
of the form:
mmddyy.log
For example:
110894.log
To disable debug logging for the NetBackup Volume Manager service, either delete or
rename the directories.
Windows NT/2000 Event Viewer Logging Option
NetBackup Windows NT/2000 master servers can be configured so messages from
NetBackup reports are written to the Windows NT/2000 Event Viewer Application Log.
This allows you to see these messages in the Application Log and also to use third party
tools to monitor the Application Log for these messages.