Troubleshooting guide

Media Manager Logs
68 NetBackup Troubleshooting Guide - UNIX
◆ On Windows clients, set the debug level on the TroubleShooting tab of the
NetBackup Configuration dialog. For instructions, see the NetBackup user guide
for the client.
◆ On NetWare clients, change the value of the level and tcp parameters in the
debug section of the bp.ini file. For instructions, see the NetBackup user guide
for the client.
Note Increasing the log level can cause the logs to grow very large, so take this action
only if unexplained problems exist.
Activity Logs on Macintosh Clients
There are two types of activity logs on Macintosh clients:
◆ bpcd logs, which are located in the Preferences:NetBackup:Logs:bpcd folder.
These logs have information on NetBackupBPCD, which controls communications
between the server and the client.
◆ inetd logs, which are located in the Preferences:NetBackup:Logs:bpcd
folder. These logs have information on NetBackupListen.
NetBackupBPCD and NetBackupListen each create one activity log file per day. The
file names for these log files are of the form:
log.mmddyy
For example:
log.110899
To increase the amount of information that these processes write in the logs, change the
value of the loglevel parameter in the mac.conf file in the NetBackup folder.
Increasing the log level can cause these logs to grow very large, so take this action only if
unexplained problems exist.
NetBackup retains Macintosh activity logs for the number of days you specify with the
logexpire parameter in the mac.conf file in the NetBackup folder. The default is
seven days.
For more on changing the loglevel or the logexpire value, see the NetBackup User’s
Guide - Macintosh.
Media Manager Logs
Media Manager logging is different on UNIX than on Windows NT/2000.