Troubleshooting guide

Status for User Operations
62 NetBackup Troubleshooting Guide - UNIX
Status for User Operations
NetBackup allows you to view status on the progress of user operations. See the
NetBackup user guides for instructions
System Logs
On UNIX, the NetBackup server daemons and programs occasionally log information
through syslogd, which then shows a message or writes the information in an
appropriate system log or the console log. See the syslogd man page for the locations of
system log messages on your system.
On Windows NT/2000, the NetBackup services and programs log information to the
Event Viewer Application log. Look for messages pertaining to NetBackup in these logs.
Activity Logs
If a problem requires more information than is available through the normal logs and
reports, you can enable activity logs that show detailed information about specific
processes. To enable activity logging for a process, create a directory for its logs as
explained in the following topics. Each process creates logs in its own logging directory.
The logs that are available depend on whether the system is a server or a client.
Activity Logs on Servers
To enable activity logging on NetBackup servers, create the appropriate directories under:
/usr/openv/netbackup/logs (on UNIX)
install_path\NetBackup\logs (on Windows NT/2000)
The table below lists the activity log directories that apply to servers. When these
directories exist, NetBackup creates log files in the directory for the associated process.
See Appendix A for more information on the programs and daemons that write the logs.
(On UNIX systems, also refer to the README file in the /usr/openv/netbackup/logs
directory).
On a Windows NT/2000 server, you can create all of the NetBackup activity log
directories at once by running the following batch file:
install_path\NetBackup\Logs\mklogdir.bat
Note Media servers have only the bpbrm, bpcd, bpdm, and bptm activity logs.