Troubleshooting guide

Client System Disk Recovery - Windows NT/2000, 98, 95
208 NetBackup Troubleshooting Guide - UNIX
Client System Disk Recovery - Windows NT/2000, 98, 95
The following procedure explains how to perform a total recovery of a Windows
NT/2000, 98, or 95 NetBackup client in the event of a system disk failure.
Note For Windows NT/2000 systems: if you have installed and configured NetBackup
Intelligent Disaster Recovery, refer to the NetBackup System Administration Guide
instead of the instructions below.
This procedure assumes that the Windows operating system and NetBackup must be
reinstalled in order to boot the system and perform a restore.
Assumptions
◆ The NetBackup client was running one of the following:
◆ Windows NT Server or Workstation 4.0 or above, or Windows 2000.
◆ Windows 98 or 95 software
◆ The NetBackup client was backed up with version 3.0 or later NetBackup client and
server software.
◆ The NetBackup master server to which the client sent its backups is operational. This
is the server from which you will be requesting the restore.
◆ The backups included the directory where the operating system and therefore the
registry resided (typically C:\winnt40 on Windows NT and C:\Windows on
Windows 98 or 95).
If the backups excluded any files that resided in the above directory, it is possible that
you will not be able to restore the system so it completely matches its previous
configuration.
◆ Defective hardware has been replaced.
Before Starting
Verify that you have the following:
◆ Windows NT/2000, 98, or 95 system software to reinstall on the NetBackup client that
is being restored:
◆ Reinstall the same type and version of software that was previously used. For
example, do not install Windows NT Server 4.0 software if, before the failure, the
system was a Windows NT 4.0 workstation.
◆ For a Windows NT/2000 client, this software must be Windows NT Server or
Workstation 4.0 or above, or Windows 2000.