Troubleshooting guide

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Disaster Recovery

This chapter has procedures for recovering your data in case of a server or client disk

failure. The recovery procedures are as follows:

◆ Master Server Disk Recovery

◆ Media Server Disk Recovery

◆ Client System Disk Recovery - UNIX

◆ Client System Disk Recovery - Windows NT/2000, 98, 95

◆ Recovering the NetBackup Databases

Master Server Disk Recovery

The procedures in this section explain how to recover your data if the system disk fails on

a UNIX master server. Two general cases are considered:

◆ Root file system is intact. The operating system, NetBackup software, and some (if not

all) other files are assumed to be lost.

◆ Root file system is lost along with everything else on the disk. This is a total recovery.

In both cases, you restore the server to the state it was in at the time of the most recent

back up of the NetBackup databases. If the recovery is successful, reconfiguration is

unnecessary.

Recovering Master Server When Root is Intact

The general steps are to first restore the operating system, then restore NetBackup, and

finally to restore all other files (Figure 1).