Manualshelf

Troubleshooting guide

ManualsBrandsVERITAS ManualsConsumer electronicsNetBackup
181182183184185186187188189190
Status Codes
178 NetBackup Troubleshooting Guide - UNIX
Recommended Action:
1. Retry the last operation.
2. If the problem persists, restart the NetBackup-Java interface and try again.
3. If the problem still persists, enable detailed activity logging as explained under
“Enabling Detailed Activity Logging” on page 74.
4. Restart the NetBackup-Java interface and examine the logs.
Note You may be having network or system problems unrelated to NetBackup.
Status Code: 508
Message: Cannot write file.
Explanation: This error is caused by one of the following:
◆ The NetBackup-Java user service has attempted to write to a file that does not have
write permissions. The solution is to enable write privileges.
◆ The NetBackup-Java user service has attempted to write to a temporary file whose
unique name cannot be constructed. This condition is unlikely, but could result from
an exhaustion of system resources (from the filling of the name space).
Recommended Action: The specific details may be retrieved from the user service log
files. Enable detailed activity logging as explained under “Enabling Detailed Activity
Logging” on page 74.
Status Code: 509
Message: Cannot execute program.
Explanation: The NetBackup-Java authentication or user service has reported an error
relating to the creation (or demise) of a child job process. The NetBackup-Java service
programs create separate jobs to accomplish specific tasks, as follows. The
NetBackup-Java authentication service creates the NetBackup-Java user service. Upon
successful creation of and connection to the NetBackup-Java user service, all other child
processes are created by the NetBackup-Java user service on behalf of requests made by
the NetBackup-Java interface.
The cause of status code 509 can be found in the appropriate log file, either for
bpjava-msvc or bpjava-usvc. The cause can be categorized as one of the following:
◆ A job (started by either the NetBackup-Java authentication service or user service) no
longer exists, and did not report its result status.