Troubleshooting guide

Chapter 4, Status Codes and Messages 171
Status Codes
Status Code: 234
Message: communication interrupted
Explanation: This is an intermediate status code that usually precedes another status code
and is associated with a problem in network communication. A process, either server or
client, received an interrupt signal.
Recommended Action: Save all error information and call customer support.
Status Code: 235
Message: inadequate buffer space
Explanation: This code usually indicates a mismatch between server and client software
versions.
Recommended Action:
1. Verify that all NetBackup software is at the same version level. Update earlier
versions of NetBackup software.
◆ On UNIX NetBackup servers and clients, check the
/usr/openv/netbackup/bin/version file.
◆ On Windows NT/2000 NetBackup servers, check the
install_path\NetBackup\version.txt file or the About NetBackup item on the
Help menu.
◆ On Microsoft Windows clients, check the About NetBackup item on the Help
menu.
◆ On NetWare target clients, check the Version entry in the bp.ini file.
If the client software is earlier than 3.0, verify that the client is in a Standard type
class.
◆ On Macintosh clients, check the version file in the bin folder in the NetBackup
folder in the Preferences folder.
2. If the problem persists, save all error information and call customer support.
Status Code: 236
Message: the specified client does not exist in an active class within the configuration
database
Explanation: A client name was not specified or the specified client does not exist.
Recommended Action: Activate the required class, correct the client name, or add the
client to a class that meets your needs. After making the correction, retry the operation.