Troubleshooting guide

Status Codes
150 NetBackup Troubleshooting Guide - UNIX
a. Create a bpcd activity log directory on the client (on a Macintosh NetBackup
creates the log automatically).
b. Increase the debug or log level as explained in the activity log topics in Chapter 3.
c. On a Windows NT/2000 client, create a tar activity log directory.
d. Retry the operation and check the resulting activity logs.
e. Reboot the client to see if it clears the problem.
Status Code: 185
Message: tar did not find all the files to be restored
Explanation: There were files in the tar file list that were not in the image.
Recommended Action:
◆ If the problem is with a UNIX client:
a. Enable bpcd activity logging by creating the
/usr/openv/netbackup/logs/bpcd directory on the client.
b. Rerun the operation, check the resulting bpcd log file for the parameters passed
to tar, and call customer support.
◆ If the problem is with a Microsoft Windows, NetWare, or Macintosh client:
a. Create a bpcd activity log directory on the client (on a Macintosh NetBackup
creates the log automatically).
b. Increase the debug or log level as explained in the activity log topics in Chapter 3.
c. On a Windows NT/2000 client, create a tar activity log directory.
d. Retry the operation.
e. Check the resulting activity logs for the parameters passed to tar and call
customer support.
Status Code: 186
Message: tar received no data
Explanation: The media manager did not send data to tar.
Recommended Action: