Troubleshooting guide

Chapter 4, Status Codes and Messages 143
Status Codes
Status Code: 167
Message: cannot find requested volume pool in Media Manager volume database
Explanation: A backup to a nonrobotic drive was attempted and the tape manager (bptm)
could not find or add the specified volume pool.
Recommended Action: Verify the Media Manager volume configuration. Check the
NetBackup Problems report for more information about the error. For detailed
troubleshooting information, create a bptm activity log directory and retry the operation.
Check the resulting activity log.
Status Code: 168
Message: cannot overwrite media, data on it is protected
Explanation: A catalog backup was attempted to a volume that could not be overwritten
because it contains data that NetBackup, by default, does not overwrite (tar, cpio, ANSI,
and so on).
Recommended Action: Replace the volume with a new one or set the NetBackup
ALLOW_MEDIA_OVERWRITE option to the appropriate value.
Status Code: 169
Message: media id is either expired or will exceed maximum mounts
Explanation: A backup or catalog backup was attempted and the volume selected for use
has reached its maximum number of mounts as specified in the Media Manager volume
configuration. For a regular backup, the volume is automatically set to the SUSPENDED
state and not used for further backups. For a NetBackup catalog backup, the operation
terminates abnormally.
Recommended Action: If the volume was suspended, wait until it expires and then
replace it. For NetBackup catalog backups, replace the media.
Status Code: 171
Message: media id must be 6 or less characters
Explanation: An operation, such as using bpmedia to suspend or freeze a media ID, was
attempted and the media ID specified was longer than six alpha-numeric characters.
Recommended Action: Retry the command with a valid media ID.
Status Code: 172
Message: cannot read media header, may not be NetBackup media or is corrupted