Troubleshooting guide

Status Codes
142 NetBackup Troubleshooting Guide - UNIX
Status Code: 161
Message: Evaluation software has expired. See www.veritas.com for ordering
information.
Explanation: The time allowed for the NetBackup evaluation software has ended.
Recommended Action: Obtain a licensed copy of NetBackup.
Status Code: 164
Message: unable to mount media because it is in a DOWN drive or misplaced
Explanation: A restore was attempted and the volume required for the restore was in a
DOWN drive in a robot. Or, the slot that should contain the volume is empty.
Recommended Action:
◆ If volume is in a DOWN drive, remove it and place it in its designated slot. Then, retry
the restore.
◆ If the volume is in the wrong slot, use a robot inventory option to reconcile the
contents of the robot with the Media Manager volume configuration.
Status Code: 165
Message: NB image database contains no image fragments for requested backup id/copy
number
Explanation: A restore was attempted and NetBackup has no record of fragments
associated with the backup ID that has the files.
Recommended Action: Check the NetBackup Problems report for additional information
about the error. For detailed troubleshooting information, create an activity log directory
for either bpdm or bptm (whichever applies) and retry the operation. Check the resulting
activity log.
Status Code: 166
Message: backups are not allowed to span media
Explanation: An end of media (EOM) was encountered while the backup image was
being written. The backup was terminated because the NetBackup
DISALLOW_BACKUPS_SPANNING_MEDIA option was present in bp.conf on UNIX or
the registry on Windows NT/2000. The backup will be retried automatically with a
different volume if this is allowed by the backup tries attribute in the NetBackup global
attribute configuration.
Recommended Action: None.