Troubleshooting guide

Status Codes
140 NetBackup Troubleshooting Guide - UNIX
1. Examine the NetBackup error log to determine why the system call failed and correct
the problem. It could be a permission problem.
2. If the error log does not show the error, create an activity log directory for bprd,
bpdbm, or bpsched (depending on which process encountered the error) and retry
the operation. Examine the resulting activity log.
Status Code: 159
Message: licensed use has been exceeded
Explanation: A configuration limit has been exceeded. An example is number of drives
allowed per server.
Recommended Action: To determine the cause, examine the NetBackup error logs for the
command that was being executed.
Status Code: 160
Message: authentication failed
Explanation: A problem was encountered when two systems were attempting to
authenticate one another.
Recommended Action: See the NetBackup System Administrator’s Guide - UNIX for more
information on the files and commands mentioned here.
1. Ensure that the authentication libraries exist:
Windows NT/2000, 98, 95:
install_path\NetBackup\lib\libvopie.dll
install_path\NetBackup\lib\libnoauth.dll
UNIX (except HP-UX):
/usr/openv/lib/libvopie.so
/usr/openv/lib/libnoauth.so
UNIX (HP-UX only):
/usr/openv/lib/libvopie.sl
/usr/openv/lib/libnoauth.sl
Macintosh:
:System Folder:Extensions:libvopie.dll
:System Folder:Extensions:libnoauth.dll
2. Check the methods_allow.txt files on the systems that are having problems to
ensure that authentication is enabled. The files are in the following locations: