Troubleshooting guide

Status Codes
134 NetBackup Troubleshooting Guide - UNIX
Explanation: An error occurred that prevents the product from operating in a consistent
fashion. This error is usually related to a system call.
Recommended Action:
1. Check the NetBackup Problems report for additional information about the error.
2. Check the system log for reported problems.
3. For detailed troubleshooting information, create bpdbm, bpsched, bptm, and bprd
activity log directories on the master server and retry the operation. Check the
resulting activity logs.
Status Code: 131
Message: client is not validated to use the server
Explanation: The client name, as determined from the connection to the server, did not
match any client name in the NetBackup configuration and there was no altnames
configuration for this client on the master server. A client and server that have multiple
network connections can encounter this problem if the name by which the client is
configured is not the one by which its routing tables direct connections to the server.
Recommended Action:
1. Examine the NetBackup Problems report.
2. Create an activity log directory for bprd and retry the operation. Check the resulting
activity log to determine the connection and client names.
Depending on the request type (restore, backup, and so on.), you may need or want
to:
◆ Change the client’s configured name.
◆ Modify the routing tables on the client.
◆ On the master server, set up an altnames directory and file for this client (see the
NetBackup System Administrator’s Guide - UNIX).
or
◆ On a UNIX master server, create a soft link in the NetBackup image catalog.
3. Review “Verifying Host Names and Services Entries” on page 32.
Status Code: 133
Message: invalid request