Troubleshooting guide

Chapter 4, Status Codes and Messages 131
Status Codes
Recommended Action: Verify that full path names are used (they start with / on UNIX),
and they are less than the maximum path length for the system. Also, verify that the files
exist and the permissions allow NetBackup to access them.
Status Code: 110
Message: Cannot find the NetBackup configuration information
Explanation: On Windows NT/2000, NetBackup could not read the registry entries that
were created during installation. On UNIX, the /usr/openv/netbackup/bp.conf file
does not exist.
Recommended Action: On Windows NT/2000, reinstall NetBackup software on the
client. On UNIX, create a /usr/openv/netbackup/bp.conf file with at least the
following lines:
SERVER = server_name
CLIENT_NAME = client_name
Status Code: 111
Message: No entry was found in the server list
Explanation: On UNIX, the SERVER = server_name line is missing in the bp.conf file.
On Windows NT/2000, the server list contains no entries.
Recommended Action:
◆ On a UNIX client, add the following line to the top of the
/usr/openv/netbackup/bp.conf file:
SERVER = server_name
◆ On a Microsoft Windows or nontarget NetWare client, add the server name on the
Servers tab in the Specify NetBackup Machines dialog box. To display this dialog,
start the Backup, Archive, and Restore interface on the client and click Specify
NetBackup Machines on the Actions menu.
◆ On an OS/2 or NetWare target client, add the server name to the bp.ini file.
◆ On a Macintosh client, add the SERVER = server_name line to the bp.conf file in the
NetBackup folder in the Preferences folder.
Status Code: 112
Message: no files specified in the file list
Explanation: A restore was requested with no files in the file list.
Recommended Action: Specify at least one file to be restored.