Troubleshooting guide

Chapter 4, Status Codes and Messages 129
Status Codes
/usr/openv/volmgr/debug/daemon/log.xxxxxx
On Windows NT/2000, the vmd log is:
install_path\Volmgr\debug\daemon\xxxxxx.log
6. If this is a new storage unit, and this is the first attempt to use it, stop and restart
NetBackup on the master server.
Note The bptm activity logs (in verbose mode) usually show the NetBackup media
selection process.
Status Code: 97
Message: requested media id is in use, cannot process request
Explanation: An operation was requested on a media ID that is in use. An example of this
is attempting to suspend or freeze a volume while it is being used for a backup or restore.
Recommended Action: Retry the command when the volume is not in use. Use the
Device Monitor to determine if the volume is in use (on UNIX you can also use xdevadm).
Status Code: 98
Message: error requesting media (tpreq)
Explanation: The tape manager and optical manager (bptm) received an error when
requesting a media mount from the NetBackup Device Manager service on Windows
NT/2000 or the Media Manager device daemon (ltid) on UNIX.
Recommended Action: Check the NetBackup Problems report to determine the reason for
the failure. The most common cause is that the NetBackup Device Manager service on
Windows NT/2000 or the Media Manager device daemon (ltid) on UNIX is not running.
Start it if necessary.
Status Code: 99
Message: NDMP backup failure
Explanation: None of the paths in your NDMP class file list was backed up successfully.
Recommended Action: Check the NetBackup All Log Entries report for more
information. A possible cause for this error is that none of the backup paths exist on the
NDMP host.
Status Code: 100
Message: system error occurred while processing user command