Troubleshooting guide

Status Codes
126 NetBackup Troubleshooting Guide - UNIX
In this case, configure the drive for variable-mode block sizes and suspend media
written on that device. See the NetBackup Device Configuration Guide.
The images written to those media may be restorable (this is platform dependent), but
single file restores are almost guaranteed to fail. You can choose to expire these media
and regenerate the backups, or you can attempt to duplicate the images on these
media to another device and then expire the original copy.
4. Error code 92 has been encountered on some relabeled and value-added 8-mm tape
drives where the drive’s microcode incorrectly processes a “forward space record”
SCSI command.
5. If the problem is not one of the above, create an activity log directory for either bpdm
or bptm and retry the operation. Check the resulting activity log file.
Status Code: 93
Message: media manager found wrong tape in drive
Explanation: When loading a volume for a backup or restore, the tape manager (bptm)
found a volume loaded that did not have the expected tape header. This can indicate that
volumes in a robot are not in the slots indicated in the Media Manager volume
configuration.
Recommended Action:
◆ If the volume is in a robot and the robot supports barcodes, perform a Compare
Contents with Volume Configuration (Verify Robot Contents on UNIX). The resulting
report shows which media ID was found and validates its slot number with what is in
the Media Manager volume configuration. Then, either change the physical location
in the robot or change the volume configuration to show the correct slot.
◆ If the volume was mounted on a nonrobotic drive, verify that the correct volume was
mounted and assigned.
Status Code: 94
Message: cannot position to correct image
Explanation: When searching for a backup image to restore, the tape manager (bptm) did
not find the correct backup ID at the expected position on the volume. This can indicate a
drive hardware problem.
Recommended Action:
1. Try the restore on another drive if possible.
2. For additional information, check the following: