Troubleshooting guide

Status Codes
94 NetBackup Troubleshooting Guide - UNIX
Status Code: 29
Message: failed trying to exec a command
Explanation: A command could not be executed. This can occur because the permissions
of the command do not allow it to be executed, or there is lack of system resources such as
memory and swap space.
Recommended Action:
1. Check the NetBackup All Log Entries report for clues on where and why the failure
occurred.
2. Check the permissions on the command to be executed.
3. For detailed troubleshooting information, create an activity log directory for the
process that returned this status code, retry the operation, and check the resulting
activity log.
Status Code: 30
Message: could not get passwd information
Explanation: Could not get the passwd entry for a user.
Recommended Action: Check the NetBackup All Log Entries report for clues on where
and why the failure occurred. For detailed troubleshooting information, create an activity
log for the process that you suspect of returning this status code. Then, retry the operation
and check the resulting activity log.
Status Code: 31
Message: could not set user id for process
Explanation: Could not set the user ID of a process to that of the requesting user.
NetBackup executes client processes as the requesting user.
Recommended Action: Check the NetBackup All Log Entries report for clues on where
and why the failure occurred. For detailed troubleshooting information, create an activity
log directory for the process that you suspect of returning this status code. Then, retry the
operation and check the resulting activity log.
Status Code: 32
Message: could not set group id for process
Explanation: Could not set the group ID of a process to the requesting user group.
NetBackup executes client processes with the group ID of the requesting user.