Troubleshooting guide

Status Codes
90 NetBackup Troubleshooting Guide - UNIX
SET Maximum Directory Cache Buffers = 4000
SET Maximum Concurrent Disk Cache Writes = 2000
SET Maximum Concurrent Directory Cache Writes = 2000
SET Maximum Physical Receive Packet Size = 1514
Status Code: 24
Message: socket write failed
Explanation: A write operation to a socket failed.
Recommended Action:
1. Check the NetBackup Problems report for clues on where and why the failure
occurred. If you cannot determine the cause from the Problems report, create activity
log directories for the processes that could have returned this status code. Then retry
the operation and check the resulting activity logs.
2. A possible cause could be a high network load. For example, this has been seen in
conjunction with Cannot write to STDOUT when a Windows NT/2000 system
that is monitoring network load has detected a high load and sent an ICMP packet to
other systems that says the route being used by those systems was disconnected. The
log messages were similar to the following:
01/31/96 14:05:23 ruble crabtree.null.com from client
crabtree.null.com: ERR - Cannot write to STDOUT. Err no= 242: No route
to host
01/31/96 14:05:48 ruble crabtree.null.com successfully wrote backup id
crabtree.null.com_0823125016, copy 1, fragment 1, 440864 Kbytes at
628.538 Kbytes/sec
01/31/96 14:05:51 netbackup crabtree.null.com CLIENT crabtree.null.com
CLASS Remote3SysFullW SCHED Sirius EXIT STATUS 24 (socket write
failed)
3. On Sun Solaris, verify that all operating system patches are installed (see the
Operating Notes section of the NetBackup Release Notes).
4. On Windows NT/2000, verify that the recommended service packs are installed.
5. This error may occur during a restore to a Novell client. Note the following possible
actions:
◆ By default, the value for Novell “Maximum Packet Receive Buffers” may be too
low (such as 100). The restore performance may be improved by changing this
value to 2000. To change it, issue “SET Maximum Packet Receive
Buffers=<value>” at the console, or enter the value in either of the following
Novell files: sys:system\startup.ncf or sys:system\autoexec.ncf.