User guide

Verify the cable between the camera and the device. Try another cable to

see if video quality improves.

Web status should be checked for lock / unlock status

From the Web Interface video tab, verify the values for resolution, bit rate

and frame rate are supported by the camera.

If available, try another camera to see if video quality improves.

Ping the device to check for network latency.

From the Web Interface, go to the Clip Retrieval page and verify if the

quality of the video.Try the same from other workstations on other locations

within the same network.

Check the internal temperature of the device from the Home on the web

interface to see if the device is overheating.

Chapter 6: Maintaining and Troubleshooting the Device