Nextiva S2800e Series User Guide Firmware Release 4.
© 2009 Verint Systems Inc. All Rights Reserved Worldwide. Unauthorized use, duplication, or modification of this document in whole or in part without the written consent of Verint Systems Inc. is strictly prohibited. By providing this document, Verint Systems Inc. is not making any representations regarding the correctness or completeness of its contents and reserves the right to alter this document at any time without notice. Features listed in this document are subject to change. Verint Systems Inc.
Nextiva S2800e Series User Guide.book Page iii Wednesday, March 11, 2009 3:20 PM Safety Read these instructions carefully before operating the device. This will help prevent any damage from improper use. The lightening bolt symbol alerts the user to the presence of dangerous voltage that may present the risk of electric shock. The exclamation point symbol alerts the user to the presence of important operating and maintenance instructions. Read Instructions.
Nextiva S2800e Series User Guide.book Page iv Wednesday, March 11, 2009 3:20 PM Safety Power Cord Protection. Power supply cords should not be routed in trafficked areas or in tight spaces where they will be pinched or used to bear weight. Allow some slack in the cord where it enters the unit. Outdoor Cable Grounding. Use only grounded outdoor cables to protect against voltage surges and static charges.
Nextiva S2800e Series User Guide.book Page v Wednesday, March 11, 2009 3:20 PM Contents Safety ................................................................................................................. iii Chapter 1 • Preface ............................................................................................vii Chapter 2 • Overview .......................................................................................... 1 About the S2800e Series ............................................
Nextiva S2800e Series User Guide.book Page vi Wednesday, March 11, 2009 3:20 PM Contents Industry Canada Statement ..............................................................................62 RoHS Declaration of Compliance ........................................................................
Preface The Nextiva S2800e Series User Guide presents the information and procedures on installing, configuring, and using the Nextiva® S2800e series PTZ IP cameras.
Preface Find contact information for the Verint Customer Service team, by phone or e-mail, or fill out a Web request for support with a specific issues at www.verint.com/videoservice. For immediate assistance, contact the Customer Service team: Location Telephone E-mail USA and Canada 1-888-747-6246 vissupport@verint.com Central and Latin America +1-631-962-9202 vissupport@verint.com Europe, Middle East, and Africa +44 (0) 845-843-7333 customersupport.emea@verint.
Nextiva S2800e Series User Guide.book Page 1 Wednesday, March 11, 2009 3:20 PM Overview The Nextiva S2800e series is a partnership between Vicon and Verint. The Verint encoder installed on the Vicon main board provides IP functionality to the Vicon SurveyorVFT PTZ cameras. This way, camera users have the benefit of using the Nextiva software, including its IntelliStream virtual matrix.
Nextiva S2800e Series User Guide.book Page 2 Wednesday, March 11, 2009 3:20 PM 1: Overview About the S2800e Series The S2800e series contains a variety of high resolution PTZ IP cameras, providing a wide selection of camera types and housing styles to fit any system need. The cameras operate in the NTSC video format. They all use 24V AC power.
Nextiva S2800e Series User Guide.book Page 3 Wednesday, March 11, 2009 3:20 PM Nextiva S2800e Series User Guide Model Mounting Camera Type Housing Lower Dome Zoom S2800eN-W35 Outdoor pendant Day/night with wide dynamic range and image stabilization Environmental Clear 35X S2800eN-M35 Impact resistant outdoor pendant Day/night with wide dynamic range and image stabilization Environmental Clear 35X Unless otherwise specified, the word S2800e refers to any of these models.
Nextiva S2800e Series User Guide.book Page 4 Wednesday, March 11, 2009 3:20 PM 1: Overview Feature x22CA x22 x23 x35 3 3 3 3 Motion detection 3 3 Privacy masks 3 3 Image flip Image freeze 3 3 Frame Rate and Performance The available video frame rates of each encoder of the camera are 1 to 7, 10, 15, or 30 frames per second (fps). The composite video signal of the camera is sent to two separate encoders.
Nextiva S2800e Series User Guide.
Nextiva S2800e Series User Guide.
Nextiva S2800e Series User Guide.
Nextiva S2800e Series User Guide.book Page 8 Wednesday, March 11, 2009 3:20 PM 1: Overview Mounting Option Description V-WM Wall mount, short for indoor/outdoor V-IC-MKT In-ceiling mount kit for indoor. For the installation instructions, see page 14. The following power supplies are optional: Power Supply Description S28PS-1 Power supply for a single indoor camera, 28V AC output, 2.
Nextiva S2800e Series User Guide.book Page 9 Wednesday, March 11, 2009 3:20 PM Nextiva S2800e Series User Guide Ethernet cable (straight-through or crossover) with an RJ-45 connector Flexible conduit pipe for in-ceiling cameras (optional) Hardware Overview The components of the S2800e vary depending on the mounting type: In-Ceiling Indoor Pendant Outdoor The components are: Enclosure. The enclosure is a metal shell that houses the camera drive for the in-ceiling models.
Nextiva S2800e Series User Guide.book Page 10 Wednesday, March 11, 2009 3:20 PM 1: Overview provides solid cable anchoring at the enclosure. The top of the enclosure holds an interface board that can be unlatched or removed for easy access. All wiring is done to this board. Housing. The housing for the S2800e indoor pendant configurations is a molded plastic protective cover for the camera drive; outdoor pendant configurations have a die-cast aluminum housing with a sunshield. The housing has a 1.
Nextiva S2800e Series User Guide.
Nextiva S2800e Series User Guide.book Page 12 Wednesday, March 11, 2009 3:20 PM 2: Installing and Configuring the S2800e Installing the Camera The installation procedure varies depending on the mounting type: In-ceiling Indoor pendant Outdoor pendant All S2800e models have the same procedure for wiring the interface board.
Nextiva S2800e Series User Guide.book Page 13 Wednesday, March 11, 2009 3:20 PM Nextiva S2800e Series User Guide 2. Preparing the enclosure. 3. Installing the camera. To mark the hole size with the scribe: 1. Place a ceiling tile on a large flat surface, face up. 2. Measure and make a small mark at position A from corner (11.9 inch/302 mm). 3. Measure and make a small mark at position B (8.2 inch/208 mm), placing the scribe as perpendicular to the A-edge as possible. 4.
Nextiva S2800e Series User Guide.book Page 14 Wednesday, March 11, 2009 3:20 PM 2: Installing and Configuring the S2800e 2. If the ceiling requires additional independent support for the S2800e, install the optional in-ceiling mount kit (V-IC-MKT). It consists of a pre-assembled set of mounting rails and folding ring: a. Push the mount kit assembly up through the ceiling hole and unfold it. b. Position the assembly squarely over the hole and fasten the caddy rail clips to the existing frame.
Nextiva S2800e Series User Guide.book Page 15 Wednesday, March 11, 2009 3:20 PM Nextiva S2800e Series User Guide 4. Unlatch the interface board and swing it 90º downward, providing access to the terminal blocks. To completely remove the board, snap it out of the hinge after its rotation to the 90º downward position. Conduit fitting Hinge Interface board Latch 5. If you are not using a flexible conduit pipe: a. Remove the conduit fitting by loosening the nut and sliding it out. b.
Nextiva S2800e Series User Guide.book Page 16 Wednesday, March 11, 2009 3:20 PM 2: Installing and Configuring the S2800e 2. Swing up the interface board to latch it into place. If the interface board was completely removed, reinstall it correctly with the white connector near the wall of the enclosure. 3. Dress the cables up over the board to ensure that there is no excess cable hanging past the board. 4. Connect the safety cord clip of the enclosure to the tab in the camera drive.
Nextiva S2800e Series User Guide.book Page 17 Wednesday, March 11, 2009 3:20 PM Nextiva S2800e Series User Guide Installing an Indoor Pendant Camera The S2800eN-P22CA, S2800eN-P22, and S2800eN-P23 models require support equipment. It can be one of the following: A mount offered as an option when you purchased the camera. A variety of mounts are available; see page 5. A 1.5-inch vertical pipe with an appropriate coupling. The pipe is a standard 1.
Nextiva S2800e Series User Guide.book Page 18 Wednesday, March 11, 2009 3:20 PM 2: Installing and Configuring the S2800e To prepare the housing of the indoor pendant camera: 1. Unlatch the interface board and swing it 90º downward, providing access to the terminal blocks. To completely remove the board, snap it out of the hinge after its rotation to the 90º downward position. Hinge Latch Interface board 2.
Nextiva S2800e Series User Guide.book Page 19 Wednesday, March 11, 2009 3:20 PM Nextiva S2800e Series User Guide 4. Connect the safety cord clip of the enclosure to the tab in the camera drive. Allow the drive to hang from the enclosure. 5. Insert the safety cord clip of the lower dome into the hole on the inside of the housing. 6. Align the tabs on the camera drive with the slots in the housing, matching up the arrows on the camera drive and the housing. 7.
Nextiva S2800e Series User Guide.book Page 20 Wednesday, March 11, 2009 3:20 PM 2: Installing and Configuring the S2800e 8. Line up the two molded tabs of the lower dome with the two parallel surfaces on the housing. Push the lower dome up and verify that it snaps into place on both sides. Installing an Outdoor Pendant Camera The S2800eN-W22CA, S2800eN-W22, S2800eN-W23, S2800eN-M23, S2800eN-W35, and S2800eN-M35 outdoor models include a sunshield, heater, and weather protection.
Nextiva S2800e Series User Guide.book Page 21 Wednesday, March 11, 2009 3:20 PM Nextiva S2800e Series User Guide The components to install are: The installation procedure involves the following main steps: 1. Installing the mount. 2. Preparing the housing. 3. Installing the camera. To install the mount: 1. Install the mount in accordance with its installation manual or prepare the vertical 1.5-inch NPT pipe. 2. Feed all the necessary cables through the back of the mount or out the end of the 1.
Nextiva S2800e Series User Guide.book Page 22 Wednesday, March 11, 2009 3:20 PM 2: Installing and Configuring the S2800e 2. Apply the provided anti-seize lubricant to the first two or three unpainted threads of the housing. 3. Install the housing on its support equipment by performing one of the following: If using a mount, lift the housing up to the mount and feed the cables through its top opening. If using a pipe, place the housing onto the 1.
Nextiva S2800e Series User Guide.book Page 23 Wednesday, March 11, 2009 3:20 PM Nextiva S2800e Series User Guide 4. Connect the safety cord clip of the housing to the tab in the camera drive. Allow the drive to hang from the housing. 5. Insert the safety cord clip of the lower dome into the hole on the inside of the housing. 6. Align the tabs on the camera drive with the slots in the housing, matching up the two arrows on the camera drive and the housing. 7.
Nextiva S2800e Series User Guide.book Page 24 Wednesday, March 11, 2009 3:20 PM 2: Installing and Configuring the S2800e 8. Line up the two molded tabs of the lower dome with the two parallel surfaces on the housing. Push the lower dome up and verify that it snaps into place on both sides. Connecting the Wires to the Interface Board Use the supplied terminal blocks to connect the power, alarm, and relay wires to their connectors on the interface board.
Nextiva S2800e Series User Guide.book Page 25 Wednesday, March 11, 2009 3:20 PM Nextiva S2800e Series User Guide To connect the power wires to the interface board: 1. Strip approximately 1 inch (25 mm) of the outer jacket of the power cable that will go in the terminal block. 2. Strip approximately 0.25 inches (6 mm) of insulation off each individual wire on the power cable. 3.
Nextiva S2800e Series User Guide.book Page 26 Wednesday, March 11, 2009 3:20 PM 2: Installing and Configuring the S2800e Local alarms 1 to 4 are dry contact signals located on the TB2 connector. Each input has two states, normally open and normally closed.
Nextiva S2800e Series User Guide.book Page 27 Wednesday, March 11, 2009 3:20 PM Nextiva S2800e Series User Guide to use the Nextiva IntelliFlow rules-based engine to create scenarios and responses based on the state of these Nextiva signals; the type of event to select when creating a scenario is Digital Input Pin. For more information, refer to the “IntelliFlow” chapter in the Nextiva Administrator Guide. To connect the alarm and relay wires to the interface board: 1.
Nextiva S2800e Series User Guide.book Page 28 Wednesday, March 11, 2009 3:20 PM 2: Installing and Configuring the S2800e The connection should look like this: Relay on TB4 Nextiva alarm input b. Tighten the screws on the two terminal blocks. c. Install the terminal blocks on the interface board at their respective locations. 5. Connect the Nextiva relay: a. Insert each relay wire into the proper location on the Verint terminal block. b. Tighten the screws on the terminal block. c.
Nextiva S2800e Series User Guide.book Page 29 Wednesday, March 11, 2009 3:20 PM Nextiva S2800e Series User Guide Configuring the Camera Configuring the camera involves the following operations: Setting Network Parameters Integrating the S2800e with Nextiva Programming the S2800e Setting Network Parameters SConfigurator is a proprietary Verint tool letting you assign the initial IP parameters to the S2800e. Its latest version can be found on the Verint web site: www.verint.com/manuals.
Nextiva S2800e Series User Guide.book Page 30 Wednesday, March 11, 2009 3:20 PM 2: Installing and Configuring the S2800e 4. In the General tab, click Program Options. The Program Options window appears. 5. Check Detect All Units on LAN. 6. Ensure that the VSIP Port is 5510; otherwise, click Default. 7. Ensure that the Discovery IP Address is 255.255.255.255; otherwise, click Reset to Broadcast. 8. Click OK. 9. Select the Units tab, then click Discover. A device of type “Unknown” with a 169.254.X.
Nextiva S2800e Series User Guide.book Page 31 Wednesday, March 11, 2009 3:20 PM Nextiva S2800e Series User Guide 11. In the Reconfigure unit? confirmation window, click Yes. The New Network Configuration window appears. 12. If you have a DHCP (Dynamic Host Configuration Protocol) server on your network, check Use DHCP. Otherwise, enter the IP address, subnet mask, and gateway of the device, as provided by your network administrator. For more information about DHCP, see page 48. 13. Click OK.
Nextiva S2800e Series User Guide.book Page 32 Wednesday, March 11, 2009 3:20 PM 2: Installing and Configuring the S2800e Programming the S2800e Through an on-screen menu available in Nextiva Review, you can program the following features of the S2800e: System settings Camera controller Alarm handling Relay driver Source titling Presets Schedule/time of day Language For more information, refer to the Nextiva S2800e Series Programming Guide.
Nextiva S2800e Series User Guide.book Page 33 Wednesday, March 11, 2009 3:20 PM Nextiva S2800e Series User Guide To uninstall an indoor pendant camera: 1. Gently pull down on the outside edge of the lower dome, until it snaps out of place. 2. Push in the tabs on the housing until the camera drive is released. 3. Allow the camera to gently drop down until it is supported by the safety cord. 4.
Nextiva S2800e Series User Guide.
Nextiva S2800e Series User Guide.book Page 35 Wednesday, March 11, 2009 3:20 PM Nextiva S2800e Series User Guide Using Nextiva Review Operators can use the configured and programmed S2800e camera in Nextiva Review.
Nextiva S2800e Series User Guide.book Page 36 Wednesday, March 11, 2009 3:20 PM 3: Accessing the S2800e 4. Select the desired device, then click Telnet. The CLI main menu appears in the Verint Console window. The CLI has a timeout that is triggered after three minutes of inactivity. When the timeout occurs: You lose access to the command line. The “Thank you for using the Verint CLI” message appears at the command line. The Verint Console window becomes disabled.
Nextiva S2800e Series User Guide.book Page 37 Wednesday, March 11, 2009 3:20 PM Nextiva S2800e Series User Guide Configuring Quality of Service Quality of Service (QoS) is a set of low-level networking protocols giving higher priority to more important data flows while ensuring that the less important ones do not fail. QoS is an essential technology for organizations rolling out a new generation of network applications such as real-time voice communications and high-quality video delivery.
Nextiva S2800e Series User Guide.book Page 38 Wednesday, March 11, 2009 3:20 PM 3: Accessing the S2800e 4. Put back the camera drive into the enclosure. 5. Connect the camera to the Ethernet network and power it. 6. Open a Microsoft Internet Explorer window. 7. Temporarily deactivate the popup blocker of your web browser by selecting Pop-up Blocker > Turn Off Pop-up Blocker from the Tools menu. 8. If you upgraded the firmware of the camera: a. Select Tools > Internet Options. b.
Nextiva S2800e Series User Guide.book Page 39 Wednesday, March 11, 2009 3:20 PM Nextiva S2800e Series User Guide 15. In the Internet Explorer - Security Warning window, click Install. The ActiveX is installed. You can now see live video. 16. Reactivate your popup blocker: Tools > Pop-up Blocker > Turn On Pop-up Blocker. To view live video: 1. In the navigation pane, click Live Video. The main web interface pane is split in two, with the live video portion at the bottom. Pane separator 2.
Nextiva S2800e Series User Guide.book Page 40 Wednesday, March 11, 2009 3:20 PM 3: Accessing the S2800e 4. To view video in a separate window, click Popup Video Window under Viewing Methods. The separate window appears on top of the web interface. PTZ controls also appear. 5. To view video directly in the Live Video Streaming pane, click Embedded Video Window. The video is embedded in the web interface pane. PTZ controls also appear. 6. To close the Live Video Streaming sub-pane, click Close Window.
Nextiva S2800e Series User Guide.book Page 41 Wednesday, March 11, 2009 3:20 PM Nextiva S2800e Series User Guide To use the PTZ controls: 1. In the Live Video Streaming pane, select one of the two viewing methods (Embedded Video Window in the illustration). The PTZ controls appear. 2. In the protocol list , select Vicon. 3. To pan (left or right) or tilt (up or down) the camera, click the desired pan/tilt controls . 4. To zoom in, click the + button ; to zoom out, click the - button. 5.
Nextiva S2800e Series User Guide.book Page 42 Wednesday, March 11, 2009 3:20 PM 3: Accessing the S2800e 3. Set the 16 DIP switches from the SW1 and SW2 blocks to the following positions: SW1 Block SW2 Block 10000000 10100000 4. Put back the camera drive into the enclosure and power it.
Nextiva S2800e Series User Guide.
Nextiva S2800e Series User Guide.book Page 44 Wednesday, March 11, 2009 3:20 PM 4: Maintaining and Troubleshooting the S2800e Updating the Firmware You may need to update the S2800e to have access to new firmware or new features. Updating the firmware of a device retains its configuration. To perform the update, use Nextiva Control Center; for the procedure, refer to the Nextiva Administrator Guide. Note: Firmware downgrade is not supported on any device.
Nextiva S2800e Series User Guide.book Page 45 Wednesday, March 11, 2009 3:20 PM Nextiva S2800e Series User Guide Remove scratches or surface blemishes on the interior or exterior with a non-abrasive wax using a non-abrasive cleaning cloth. Either liquid or spray cleaner (wax suitable for fine furniture) is acceptable. Note: Excessive rubbing of the lower dome surface can cause permanent scratches that may render the dome unusable.
Nextiva S2800e Series User Guide.
Nextiva S2800e Series User Guide.book Page 47 Wednesday, March 11, 2009 3:20 PM Nextiva Transit Config User Guide The S2800e is programmed at the factory with the following configuration: Type Configuration Network DHCP configuration: Disabled IP address: 169.254.*.* (based on the MAC address of the device) Subnet mask: 255.255.0.0 Gateway: 0.0.0.
Nextiva S2800e Series User Guide.book Page 48 Wednesday, March 11, 2009 3:20 PM DHCP Support and APIPA DHCP (Dynamic Host Configuration Protocol) allows devices and computers connected to a network to automatically get a valid IP configuration from a dedicated server. The APIPA (Automatic Private IP Addressing) scheme, available on the Windows operating systems, enables a device to assign itself a temporary IP address.
Nextiva S2800e Series User Guide.book Page 49 Wednesday, March 11, 2009 3:20 PM Nextiva Transit Config User Guide At startup, an edge device searches for a valid IP network configuration. The device requires this configuration prior to starting its functions. The network configuration for Nextiva devices consists of: An IP address A subnet mask A gateway The device first looks in its local memory. If no configuration is found, it tries to contact a DHCP server.
Nextiva S2800e Series User Guide.
Nextiva S2800e Series User Guide.
Nextiva S2800e Series User Guide.book Page 52 Wednesday, March 11, 2009 3:20 PM C: Technical Specifications Consumption Indoor: 34W Outdoor: 54W Network Interface Ethernet 10/100Base-T Connector RJ-45 jack Protocols Transport: RTP/IP, UDP/IP, TCP/IP, multicast IP Others: DNS and DHCP client Physical Enclosure In-ceiling: Black anodized aluminum Indoor pendant: Off-white molded plastic Outdoor pendant: Die-cast aluminum with off-white molded plastic sunshield Size In-ceiling: Diameter: 7.
Nextiva S2800e Series User Guide.
Nextiva S2800e Series User Guide.book Page 54 Wednesday, March 11, 2009 3:20 PM Glossary This glossary is common to the Nextiva line of edge device products.
Nextiva S2800e Series User Guide.book Page 55 Wednesday, March 11, 2009 3:20 PM Nextiva S2800e Series User Guide Access Point A communication hub for connecting wireless edge devices to a wired LAN. AES (Advanced Encryption Standard) An encryption standard used in the WPA2 authentication method.
Nextiva S2800e Series User Guide.book Page 56 Wednesday, March 11, 2009 3:20 PM Glossary MPEG-4 A graphics and video lossy compression algorithm standard that is derived from MPEG-1, MPEG-2, and H.263. MPEG-4 extends these earlier algorithms with synthesis of speech and video, fractal compression, computer visualization, and artificial intelligence-based image processing techniques.
Nextiva S2800e Series User Guide.book Page 57 Wednesday, March 11, 2009 3:20 PM Nextiva S2800e Series User Guide RS-232 A standard interface approved by the Electronic Industries Alliance (EIA) for connecting serial devices. RS-422 A standard interface approved by the Electronic Industries Alliance (EIA) for connecting serial devices, designed to replace the older RS-232 standard because it supports higher data rates and greater immunity to electrical interference.
Nextiva S2800e Series User Guide.book Page 58 Wednesday, March 11, 2009 3:20 PM Glossary WPA2 (Wi-Fi Protected Access version 2) An authentication method that implements the full 802.11i standard, but will not work with some older network cards. It is also known as 802.11i.
Nextiva S2800e Series User Guide.book Page 59 Wednesday, March 11, 2009 3:20 PM Index A H ActiveX control 37 address, IP. See IP address.
Nextiva S2800e Series User Guide.
Nextiva S2800e Series User Guide.
Nextiva S2800e Series User Guide.book Page 62 Wednesday, March 11, 2009 3:20 PM Compliance United States Statement for FCC This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Nextiva S2800e Series User Guide.book Page 1 Wednesday, March 11, 2009 3:20 PM AMERICAS EMEA APAC info@verint.com marketing.emea@verint.com marketing.apac@verint.com www.verint.com/videosolutions www.verint.com/videosolutions www.verint.
