User guide


Contacting Service and Support
Torequestthelatestversionsoffirmwareandsoftwareortodownloadother
product-relateddocuments,youneedaccesstotheVerintVideoIntelligence
Solutionspartnerextranet.Toregister,gotohttps://online.verint.com.
Ifyouencounteranytypeofproblemafterreadingthisguide,contactyour
localdistributororVerintrepresentative.Forthemainserviceandsupport
pageontheVerintwebpage,visithttp://www.verint.com/solutions/video-
situation-intelligence/Nextiva-Service-and-Support/index.Forassistance,
contactthecustomerserviceteam:
Location Contact Information
USAandCanada [phone]
[e-mail]
Open9:00amto5:00pm(EST)Mondayto
Friday
CentralandLatinAmerica [phone]
[e-mail]
Open9:00amto5:00pm(EST)Mondayto
Friday
Europe,MiddleEast,and
Africa
+44(0)845-843-7333
[e-mail]
Open8:30amto5:30pm(GMT)Mondayto
Friday
Asia/Pacific HongKong:+85227975678
Singapore:[phone]
[e-mail]
Open9:00amto6:30pm(Mondayto
Thursday)
9:00amto5:30pm(Friday)
6 © 2013 Verint Video Systems Inc.
Contents